1. Cathy Nail Spa

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Brentwood, NY

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Cathy Nail Spa

3.3 (17 reviews)
ModerateNail Salons
Open • 10:00 am - 8:00 pm

Services - Cathy Nail Spa

Manicure

Manicure and pedicure

Nail fill-in

Cathy Nail Spa Photos

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Recommended Reviews - Cathy Nail Spa

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Reviews With Photos

Yessenia M.

I loveeee this placemy nailsand my toes always look so pretty thanks to Jackthe place is always clean! My favorite stop to relax‍

Bumpy Nails

I needed a new nail place to go to now that I moved and I decided to try this place, what a mistake. My nails were all bumpy, the paint job is TERRIBLE. I hate my nails right now, it felt extremely rushed and the lady doing my nails was talking on the phone the whole time, really disappointed to have spent $60 on this. Going back tomorrow to see if they can fix them, hoping for the best.

Acrylic gel

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9 years ago

Helpful 2
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2 years ago

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4 years ago

Love coming here- never disappointed and they treat you kindly. Any designs I have in mind they are able to do for me and I'm very picky

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6 years ago

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5 years ago

Helpful 1
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6 years ago

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7 years ago

Helpful 1
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9 years ago

Helpful 3
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7 years ago

Helpful 1
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6 years ago

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6 years ago

Never had a bad experience here love their work! Usually get the SNS dip powder manicure

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8 years ago

Helpful 3
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5 years ago

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7 years ago

Helpful 1
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4 years ago

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8 years ago

This nail salon is nice, my only complaint is that they don't have the automatic drill to take off gel polish when getting a pedicure.

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8 years ago

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Ask the Community - Cathy Nail Spa

Review Highlights - Cathy Nail Spa

“Jack who attended to my brand new set of acrylic nails did such an amazing job, I'm speechless!”

Mentioned in 2 reviews

Read more highlights

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Elegant Nails & Spa - Pink on pink French tips

Elegant Nails & Spa

3.7(9 reviews)
0.3 mi

Excellent work The girls do very good work…read moreThere attitude is wonderful They treat my mother like a queen my mother feels so comfortable with the owner she's been going to her for 11 years now I just moved from Florida and I come I love it here

I am sharing my experience because I believe customers deserve to know what happened during my…read morevisit. When I first arrived at the salon, I immediately felt uncomfortable. The owner did not greet me or acknowledge me, but I noticed a completely different attitude when other customers entered. Unfortunately, the service I received from the employee who performed my pedicure was even more concerning. The employee was extremely rough throughout the entire service. She handled my feet aggressively, including repeatedly moving my feet roughly in and out of the basin. The service was painful and uncomfortable. The way she treated me made me feel like I was not being respected as a customer. During the appointment, I noticed employees looking at me and speaking amongst themselves while looking in my direction, which made me feel even more uncomfortable. The entire experience felt unprofessional and lacked basic kindness and customer care. What was most upsetting was that the owner was aware of what was happening but did not step in. She was informed about the situation, yet she continued working as if nothing happened. There was no immediate apology, no attempt to check on me, and no concern shown for the fact that I was being treated roughly. After leaving the salon, I realized how much pain I was in. I walked into the salon normally and walked out struggling to walk. I am now dealing with pain that has affected my ability to do everyday things, including working, exercising, and standing for long periods. I am also concerned about the cuts/open areas on my feet and the possibility of complications. I called the salon afterward because I wanted an explanation for how this situation was handled. The owner told me the workers apologized, but my concern was that she personally witnessed what happened and did not step in or acknowledge it at the time. It took me calling and expressing how hurt and disappointed I was before receiving an apology. When I returned to receive my refund, I felt dismissed. While I was explaining how much pain I was in and how this experience affected me, the owner's reaction came across as if the situation was not serious. I was also told that the pumice stone used during the service could cause damage, especially for new customers. However, I have been receiving pedicures for years and have never experienced anything like this. A customer should not leave a salon in pain because a service was performed too aggressively. A salon service should be relaxing and safe. Customers should never feel mistreated, uncomfortable, or leave injured after paying for a service. This was one of the most upsetting customer service experiences I have ever had. I hope this review helps others make an informed decision before booking an appointment.

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Cathy Nail Spa - othersalons - Updated November 2026

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