We worked with Benjamin Mills for our closing and he did a fantastic job. He communicated with us…read moreconsistently and clearly throughout the process, and was always kind and helpful. I was also grateful that he is very clear in his explanations about avoiding wire fraud and making sure that nothing went awry when we were wiring funds for the purchase. Buying or selling a house is always a stressful process, but working with good people makes it easier. If you are working on escrow in SoCal, Benjamin and Escrow321 should be your top choice.

Knew their business, paperwork layed out & explained, prompt meetings,professional,courteous &…read moredid.not rush us.

Samantha is awesome! She really makes sure to keep you informed and follows up on everything. She…read moreeven worked with us and we entered escrow on our house while we were out if the country on a cruise! I highly recommend her!

When we bought our home we knew it was important to choose a good agent. The great part about this…read moreteam is that Samantha is not only a great agent, but you have the advantage of Joe's ability and skills to complete tasks if you can't find a turnkey house. We liked the bones of our house and were able to change it to what we loved. Thanks Sam and team for everything.

Stop! Your search is over. If you want white glove service and genuine care from a Realtor then…read morelook no further because you've found Michelle Hodges. We've probably all been there- a realtor who puts in minimal effort and yet expects loyalty from their customer on getting that big commission. It gives me the ick. This is not the case with Michelle. She earns your business every step of the way. She offers sound advice, connects you with reliable vendors, and is a true partner in real estate. Even after my home purchase (2 years later) she still regularly checks in. She helped me get into my dream home and I know she'll help you.

Michelle was so helpful and friendly. We were super rushed trying to find a new house with little…read moretime to move in, thanks to Michelle we found our dream home instantly. She checked all the boxes on what we were looking for and within our budget. The process was smooth and we trusted her to take care of everything which she did, it made it all so much easier considering how much there is to buying a home. If you want a knowledgeable and efficient realtor, look no further.

I couldn't have asked for a better agent. Jennifer is exceptional at what she does. She's…read moreknowledgeable, thorough, and patient... and above all else she ALWAYS looks out for your best interest from the moment you start searching for a home until long after you close escrow... yes, you read that right. Jennifer doesn't stop providing top notch customer service when the deal closes, you can count on her as an invaluable resource for life. I met Jennifer many years ago when I was going through a divorce and selling my home. I didn't know Jennifer and it was a stressful time in my life. Jennifer sold my house (which was a short sale) in record time and helped me keep my sanity during the process. I was forever grateful to her for helping me close that chapter of my life. Now years later when I was ready to purchase another home I KNEW there was no other agent I would choose. While showing me homes Jennifer didn't just look at aesthetics... she checks things like the AC unit, the water heater, etc... I have never met another agent more knowledgeable and detailed than she is. Not only that, but she had my back every step of the way and truly looked out for me and my best interest. Jennifer was never too busy to take a call or a text message from me and I was always shocked at how quickly she responded to every message I sent. Jennifer is also a phenomenal resource for just about everything. Need a recommendation for an inspector? She has you covered. A roofer? A plumber? No problem. Jennifer was even able to refer me to someone years ago to rent a house before I was ready to buy. Every single person Jennifer referred was professional and knowledgeable. Even to this day Jennifer gives me advice when I ask for it and I know that she will refer me to trustworthy people when I need it. Jennifer takes the stress out of home buying and selling and consistently delivers customer service that's leaps and bounds above the norm.

I own a local moving company and I tell all my customers to use Jennifer Murphy. She is the best…read moreand the short of it is she sells houses fast at full asking price or more. She does what she says and follows through on every promise made. If your looking to sell your home or buy a new one there is only one realtor I would use Jennifer Murphy.

Mary & Ashley are awesome!…read more Throughout the entire process they were patient and professional. My wife and I were first time home-buyers and both Mary and Ashley regularly took the time to explain each step and walk us through the process. From the very beginning to the day we closed, they were available to answer questions and educate us on every facet of the buying process. They provided counsel and support and were never demanding or pushy. They listened carefully to what we wanted to took pains to see that we got it. We could not be any happier with our decision to choose Mary and Ash to represent us and wholeheartedly recommend them looking to buy a home.

Mary and Ash manage a short term furnished rental in Temecula. I have been in the business of…read moreinsurance housing for 9 years, and this was one of the most frustrating lack of communication I have ever dealt with. I did get a text back "Can I call you later" every time I reached out. After numerous attempts through out a 3 week time frame, I gave up. No potential renter should have to literally stalk down the agent to secure a property. If the property was no longer available, a simple "it's not available" would have sufficed. If it is available, I must assume they really had no urgency to rent out their property.

This review is for Chase Lytle at First Team Real Estate. I was the buyer to a home that was listed…read moreby him. For almost a month we knew when the home would close escrow and I made my plans accordingly to make it as smooth as possible, especially for me who works 40+ hours. I had ordered a POD a week before close date to load up and have it delivered. Well, a week before closing I was hit with I wouldn't be able to move in because the sellers would still be in the home. Lytle tried to say his sellers had 5 days to stay in the property but there was no paperwork. His reason was that his sellers were old and their moving truck wasn't scheduled until 3 days after closing. Then we said we would get legal involved and his answer was that by the time legal gets involved his sellers would be out of the house. Mind you I have already scheduled days off work, my wife had already scheduled days off work to move and we have a 7 year old that had to be taken out of one school district to another. Then I decided I'm fine we will give the 3 days if we can drop our POD, since it was already scheduled to be delivered to the new address. The sellers agreed to that. We sent out the form agreeing to the 3 day extension and a prorate of how much it would cost us for those three days. They never signed the form and the night before the POD was to be delivered, they said it cannot go in the driveway. Something they had agreed to verbally. So because there was no way to stop the delivery they had to store the POD at their facility. That brought me to the fact that once escrow closed, the sellers had no right to the property. Despite the fact the sellers had their property in the house and possession of the house keys still, brought me to the only recourse that I was going to park my vehicles on the driveway. That was because the only signed contract was that they had until 5pm on the day of the close of escrow to be in the home. Thankfully it never got to that point and my POD was able to get delivered and I received the prorate of my mortgage for 3days, along with the fee I was charged to store the POD at their facility. That don't excuse the fact that he was willing to break a contract because he messed up by not securing extra days his seller could be in the home. Had that been in the front end I could have planned accordingly. That was something I did upon the sale of my house and something that is easily worked around.

I would rate them for -5 stars if I could! They should change their company name to "LAST TEAM",…read morethe agent dropped my listing price by $15000 without letting me know... and during escrow I had to fill out all paperwork by myself and fax or deliver them on my own its like im selling the house by myself, and at the end of the deal buyer try to cut another $5000 for repair first team won't even step up to help with the cost, I almost drop the deal not because of the buyer but because my helpless agent! Also their escrow company is Hallmark they are rude and made many mistakes on my final check and worst of all; delay the close of escrow by 2 more weeks which means I had to pay 2 more weeks of interest... I should back out from First Team and sell my house with any other real estate company I could sell at least $20000 more plus a better service! First Team Temecula

Selling property is challenging and stressful enough. Selling property after the death of a family…read moremember on their behalf is beyond the normal stress of selling any property. After having a bad experience in selling another property previously, we chose to come up with criteria to find that perfect someone. We, as a family, already had plenty of emotional challenges and stresses to deal with so it was important for us to adhere to guideline #1. 1. Seek Referrals 2. Choose the Person, Not the Experience 3. Remember Chemistry is Key 4. Find Someone Who has your Best Interests at Heart 5. Go with your gut feeling 6. Find an agent you can Trust 7. Look for Passion, Conviction and Honesty 8. Make sure they offer adequate support 9. Check if they mitigate risk 10. Look for core values 11. Find a compassionate agent who understands you 12. Track record and inventory 13. Seek Clear Lines of Communication We were referred with ONE referral - Heidi Dickens. We set to meet with Heidi and one meeting is all it took to know that she was the ONE! Heidi may have an extensive and impressive experience but the person that she is - caring, compassionate, ethical, professional, wonderful communicator, knows the way the world of social media, and so much more - she was our perfect fit! We signed our contract with Heidi prior to the COVID19 pandemic. No one could have ever imagined how upside-down our world would be once the quarantine and stay at home mandates began. Heidi through all of this added challenge remained, caring and so very thoughtful. Despite having already staged the house, prepared the video showcase for the property, and other arrangements, she put US first! Throughout the entire process, Heidi made it clear to us that her approach to working with us would be that she took ownership of EVERYTHING. From understanding that we did not want a lock box at the door, to understanding we also wanted to make sure she would be there for any and every showing. To understanding that I was a control freak about making sure I knew when she would be at the property, or when anyone she worked with was at the property. She took the time to understand each and every one in our family, including our quirks and personalities. If our experience with Heidi is any indicator of how she is with all her clients, then, she is definitely one who will put her client's interest first. She is not only passionate about being the best Real Estate agent, but she truly knows her stuff when it comes to real estate rules and regulations. She works with an exemplary team that made this process as bearable because of the emotional strain this was on us. Her team was just as amazing as Heidi herself. It takes a very special person to lead the efforts to the level that Heidi did for us. Which, by the way, if one were to look at her other reviews, shows that she definitely takes pride in doing the best on behalf of her clients....continuously! As I mentioned, Heidi had the added challenge of dealing with the quarantine and social distancing guidelines that were constantly changing while working on selling our property. She made sure that the appropriate steps were taken to ensure that anyone, once the quarantine was eased to allow viewing again of the home, remained secure and met the guidelines for ensuring the safety of all parties. When other agents tried to circumvent the process, Heidi made sure to protect our rights and interest. And, she did so with professionalism, ethics and grace. Her weekly communications were an added benefit too. I firmly believe that we not only had an amazing experience having Heidi as our real estate agent but I think we were blessed to have gained a friend as well. There would be NO hesitation on our part to recommend Heidi and her team at Village Properties. She truly is a remarkable human being and real estate agent.

Heidi is a true professional all the way in her field. Her responsiveness to her clients and…read moreknowledge not only in this local area, but the business are unparalleled. It's always a pleasure when our paths or mutual clients get to cross and work together. For your real estate needs you can't go wrong with Heidi!

Marie Clark was absolutely amazing throughout the entire process of selling my old home and buying…read morea new one. Her knowledge of every aspect of real estate is incredible, and she seamlessly aligned both transactions so that they closed at the same time--a feat I never thought possible! She went above and beyond to make sure I got the very best deal on both the sale and purchase. Marie was incredibly patient as I worked through figuring out exactly what I wanted in a home, arranging showing after showing, and never once showing any sign of annoyance. She made sure I did my due diligence, pointing out details and things to investigate that I would have completely missed on my own. Even during evenings and her own vacation time, she was always available to answer my questions and provide guidance. I truly felt like I was getting more than I could have hoped for. I would choose Marie 100 out of 100 times and wholeheartedly recommend her to anyone looking to buy or sell a home. Thank you Marie! You are amazing!

When the time came to sell our house after 30 years, Marie Clark was recommended by a friend ---…read moreand we're happy to recommend her as well! Marie was professional, patient, demonstrated an enormous range of experience, and exceeded our expectations. Also, a lot about real estate had changed and Marie explained clearly how things work now. She was always reachable, answered questions quickly, and was calm and reasonable throughout the process. Far and away our first choice again!