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    Cathay Pacific

    3.4 (50 reviews)
    Closed 6:00 am - 5:30 pm

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    Victor H.

    Definitely worth flying with Cathay Pacific to Asia. I flew with Cathay to Beijing and back to the USA. The movie offering were great and up-to-date. It had some HK, Korean, and Chinese titles that were not being offered by Netflix, Amazon and other. Took my time to watch them to condition myself to switch the time for diminishing my jetlag. The meal offering of this company is amazing! In addition to the complimentary free drinks, a bottle of water, and a bag of cookies it offered full dinner and lunch/breakfast meals. They provide a menu with the choices available for each meals. I love the congee offering in the breakfast. In addition, it offered eggtarts and hot ramen noodles at you craving. The stewards were helpful and receptive. Thats why i love Cathay over other airlines : )

    Steak + Mash + Shrimp Cous Cous
    Jando S.

    I realize that airline reviews should really be contingent on location but I have nothing but good things to write about Cathay Pacific. They've done a good job in getting me to and from Asia in one piece, all while doing it with a smile. I've flown my fair share of international carriers and I admit I have a soft spot for Cathay given all the numerous good experiences I've had flying on their planes. The two things that stand out about Cathay compared to American domestic airlines is two things: service and space. Their staff is organized (#1) and vast; usually the transcontinental flights have a dozen or more staff members taking care of folks on the plane. The planes are usually Boeing 777-300, which are massive. Legroom is solid in basic economy, roomy in premium economy, comfy in business, and can be flat (#2) out ridiculous in first class. While almost all experiences were consistently good, they're not as stellar as other international carriers in the same space. Etihad and Singapore have them beat on amenities, food, service, and overall comfort. That said, I rarely would turn down a chance to fly Cathay given that their fares are competitively priced and there is a frequent number of direct flights to Asia. Given all that has happened during this pandemic, I can't emphasize enough how badly I want to fly with Cathay again. I am hoping my previous statuses as a frequent flyer will pay off with another comfortable 16 hour trip to the other side of the world. _____________ (#1) But seriously, why does everyone stand up to wait in line for 10 minutes when they haven't even called anyone up to board? (#2) LIE flat that is ... #feelingpunny

    Menu
    Michelle B.

    I flew Cathay Pacific from Newark to Hong Kong. Service by staff members was top notch. The onboard amenities (movie, music, and more) were excellent with myriad selections to keep me occupied during the 15 1/2 flight out. The food (see photo) was excellent. We received dinner and breakfast, with snacks available in between. Takeoff and the overall flight were excellent. However, the landing gave me a bit of a jolt. As I forgot my water bottle, the only issue I had during the flight was the getting water. This was served in a small cup that I quickly gulped down, wanting more. This irked​ me continuously. Perhaps this was my issue for not having a water bottle but I know they were available for the ​business class. This aspect can be improved for overall customer sustenance.

    Tina C.

    Cathay Pacific is the gateway connecting Asia and the Far East to the Western world. Fly direct nonstop for fifteen hours and fifty-five minutes from New York's John F. Kennedy (JFK) at Terminal 7 to Hong Kong with friendly, courteous and professional customer service mannerism. Airline staff are fluent in Cantonese, Mandarin and English. Food and beverage are ample to replenish what the human body looses during air travel. I rate Cathay Pacific four stars as to my dismal amid today's ailing economy for lack of amenities distributed such as eye mask, socks, tooth paste and tooth brush. The facilities are not cleaned often and lacks the minimal amenities as stationary napkins.

    Greshka P.

    I've traveled with Cathay for all 4 of my Asia trips. First time, I just went with whatever my company purchased, not knowing what other options there were but, after this very first time, I knew why we always fly with them... Excellent airline! As you can see from my previous review, I love them! There hasn't been a time I've been delayed, or any time I've had any complaint of any kind. Planes are always clean, and staff is always very professional, accommodating and friendly. They always have enough new movies, and many TV shows, to keep you entertain on your departing and arriving flight (nope, I still don't sleep in the plane). Always at least 2 meal options, including vegetarian, for lunch and dinner. Free wine and/or beer. Snacks, drinks at any time. Spacious overhead bins for your carry-on (and shoes - I always take them off in these long flights). Comfortable free earphones, and they always schedule the lights (on/off) to help you get your body ready to your destination's time zone. This last time they made me love them even more. There was a problem with my departing flight and I needed to get to HK that next day. My seat section was all sold out, and I would have had to wait until the next day to fly out, making miss a full day of appointments, including a morning flight to China. I explained my situation and the lady at the counter, Rachel, immediately got on the computer and put me on the stand-by list while she checked flights and options for me. The manager also came out and gave me a 90% certainty of me getting on stand-by but, I needed 100% so, they found a seat for me on the next section up, sent me to the ticket counter, where Michele worked quickly to set me up, and in time for me to get on the next available flight. Thanks to them, I was able to get to HK on time to keep my schedule without any problems, and all this they did very sympathetic, and when all was done, they smiled genuinely happy they were able to help. I am extremely grateful to them, because, for a minute there I was about to freak out. The rest of my trip went perfectly, without a hiccup, and I was happy to see them again on my way back home. This airline has become like home when I have to do these work trips (and, hopefully one day as a vacation). They are reliable, and show how much they care about their clients, and are aware that we fly long hours, most of us for business and are aware of our needs. I still don't know what other airlines I have as options to do these trips and, I may never find out. I found one that has gained my trust, and my loyalty, and I highly recommend them. Safe Travels!

    So comfy! I love the privacy of Cathay individual cubicles! They have Japanese newspapers too!
    Jewel Y.

    I'm a fan of Cathay Pacific. I've flown both economy and business about a dozen times over the past 10 years and I've always had significantly better experience with Cathay compared to most American airline companies. After having traveled with many different airlines around the world, I'm more and more convinced that Asian airline companies generally offer superior customer service, especially JAL, ANA, Thai, Cathay, and Asiana. I know Singapore Airline too has a great reputation but I still haven't had the pleasure of flying on it yet! Being so sick and tired of all the crappy unhelpful customer service and the unpleasant "Like we care....not our problem, up yours" attitude of most American airline companies, I find it refreshing that the Asian airline industries still value each individual customers. Especially when I'm on a loooong 16 hour flight to Asia, I wouldn't want to be stuck with not only an uncomfortable seat and poor entertainment selection but also arrogant and unhelpful flight attendants that give you attitude every time you request something. American Airline and Cathay are in the same alliance so make sure you choose Cathay if you have enough mileage to fly to Asia! What I like about Cathay business class: 1) Well-trained flight attendants - Everyone's so friendly and attentive! They even know your name, impressive! 2) Hong Kong Airport has 3 major business lounges with a wide range of amenities(showers, business facilities, wi-fi, international newspapers and magazines, etc) and decent free food and beverages. 3) Love the 45° layout of the business class cabin!! This is how all the business class seats should be laid out!!! I have so many great things to rave about it!! This is my ideal seat because: * The partitions offer privacy * Every seat has unrestricted aisle access, which means you don't have to bother a person next to you to go to the bathroom. * Comfy seat transforms into a fully flat bed. * Seat is equipped with a relaxing massage!!!! It's just for the lower-back and not super effective, but still incredible that every seat comes with it!!! * Love the ottoman! It not only provides a foot rest but also a generous storage space for carry-on baggage! I don't have to stand up and open the overhead compartment! * Large personal TV with huge DJ headphone. Also the choice of entertainment is quite impressive. You can even watch Bollywood film too! * Each seat is equipped with AC power socket which allows me to charge my iPhone & iPod. *Useful bedside multi-directional light 4) The presentation of the inflight meal and drinks live up to the standard of what business class should be. The food can be hit or miss, and most of the time I am unimpressed with the taste. However, I must say their duck curry was one of the best inflight meals I've had! And also their cappuccino is the best inflight cappuccino I've ever had (most airlines don't even offer cappuccino anyway!). Only complaint I have about the Cathay is their inconsistent meal quality. Otherwise I'm very happy with Cathay! With Cathay, my 16 hour flight to HK feels a lot shorter. U.S. airline industry need to step up!

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    Review Highlights - Cathay Pacific

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    Qatar Airways - Beef and potatoes  Barley salad  Bread  Dessert

    Qatar Airways

    3.3(16 reviews)
    0.2 kmJFK Airport

    This was my first time flying on Qatar Airlines, and it was one of the best experiences I've had…read moreflying. There was plenty of leg room and overhead space, though width wise economy might be a tad small. Upon arriving to your seat you are given pillows, headphones, blankets, socks, sleeping mask, and even tooth brush as a thank you for flying with them. The seats all have chargers and TVs with various movies and shows for everyone! However the one thing I loved the most was the food! Depending on the flight length you are given hot meals, snacks, and drinks throughout the flight. They are timed perfectly and portion size is filling, so you are satisfied for the whole trip! It isn't first class meals but they are one of the best I've had on an airline! My only compliant would be the small bathroom and passengers being messy, so don't wear any slippers...

    Qatar airways is my favorite airline. They really take care of you from the time you leave JFK, all…read morethroughout the flight and once you've reached your destination. When passengers going through bag check and security etc. are fussy and stressed out, the staff is calm and in control. Desk staff and flight attendants are so sharply dressed and done up pretty. You get goodies, even when you fly economy-blankets, pillows and a dental kit. Also, Qatar is gonna FEED you! On my most recent getaway to Malaysia, I must have eaten 3 square meals or 2 full meals and a big snack. They don't charge extra for booze and bubbly in flight either. I've experienced their business class before on a flight to Zanzibar. It was wonderful. I would choose Qatar Airways over any of the other airlines for international travel.

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    Qatar Airways
    Qatar Airways
    Qatar Airways

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    United Airlines

    United Airlines

    1.0(4 reviews)
    1.0 kmJFK Airport

    I've posted about UA before…read more Suffice it to say that, if money is a factor, I would far rather fly economy on JAL, ANA, Singapore, Emirates, Qatar or any other respectable CIVILIZED airline than on United or most other US flag carriers. I suggest that you do the same. I believe that it is better to have a seat that does not lie flat but have decent food (i.e. food that doesn't test your gag reflexes), flights that leave and arrive on time, clean restrooms, and pleasant staff, not to speak of your baggage arriving on the same flight as you do, then stretching out with worry feeling aggravated throughout the entire flight. I'll leave it up to you which is more important - lying flat or your sanity. Choose wisely!

    3:32 flight was boarded loaded and ready to go. Airline then ordered everyone off the plane and…read moreinformed everyone that weather at Newark was the issue. Radar/weather app at the time did not indicate that. Passengers were told we would reboard at 7pm. Once again plane was loaded but delayed by some " luggage issue". At 9pm the plane having been already lined up on tarmac was returned to gate. The thunder storm by now had actually reached Newark (3-4 hours after we were due to arrive initially). Plane was reboarded for the the THIRD time at midnight. We arrived at Newark at 2:40 am. 11 hours late!! Terrible operations and logistics. No meal vouchers no info on hotel accommodation. Not exactly " one shining moment" I expected more from United

    British Airways - Enroute to Budapest

    British Airways

    2.5(12 reviews)
    1.0 kmJFK Airport

    British Airways - I've flown a few times with them and so far my journeys have been overall…read morepleasant. Generally i've found the service staff courteous and amenities slightly better than stateside airlines. Pretty normal legroom and seat comfort compared to other regular service airlines (versus budget airlines). Their headquarters is located at London Heathrow with substantial representation in flights out of London Gatwick. At JFK their flights depart/arrive to terminals 8, having moved since 2022 from terminal 7. They don't have exclusive gates and have flights located in both concourses B and C. The waiting areas at some of the gates in terminal 8 could use more seating, it gets pretty crowded before departure with lots of people standing in the walkways. British Airways is part of oneworld airline alliance which means they have codeshare flights and you can earn points across different airlines if you sign up for their frequent flyer program. The points can be redeemed for flights or discounts on flights depending on the specific airline. You can also accrue points (albeit slowly) via purchases if you sign up for their associated credit card. The 15 member airlines are Alaska Airlines, American Airlines, British Airways, Cathay Pacific, Fiji Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Oman Air, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, and SriLankan Airlines. Most of these fly out of terminal 8 at JFK.

    British Airways was fine the last time I traveled to London. I'm really surprised by the low stars…read more This review was prompted when I found the draw string bag I was given. I'm not sure if they offer any perks like this currently. It is very well made although it doesn't hold as much as other drawstring backpacks I own. Whether you get free stuff or not sometimes flying British Airways is the most convenient way to travel. I'm recommending.

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    British Airways - Comfortable and ready to go...

    Comfortable and ready to go...

    British Airways - Really big plane

    Really big plane

    British Airways - Posted with review 09/14/25

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    Posted with review 09/14/25

    ITA Airways

    ITA Airways

    3.2(10 reviews)
    0.5 kmJFK Airport

    I needed assistance and decided to call this business at 18666660203. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    ITA Airways operates the main 'customer service' call center for this (866) 666-0203 phone number…read more24 hours a day, 7 days a week. This (toll-free) number is open 24 hours for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, modifications, and other travel-related requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

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    ITA Airways - Breakfast on flight to Italy - to renew our 35 wedding vows.

    Breakfast on flight to Italy - to renew our 35 wedding vows.

    ITA Airways
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    Dinner on flight Part 2

    LATAM Airlines

    LATAM Airlines

    1.6(29 reviews)
    0.8 kmJFK Airport

    LATAM Airlines operates the main 'customer service' call center for this (866) 666-0203 phone…read morenumber 24 hours a day, 7 days a week. This (toll-free) number is open 24 hours for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, modifications, and other travel-related requirements. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    Worst airline ever. Really the worst. They will cancel your flight for any reason with no refund…read moreor financial help. Nobody knows anything. Stay away!!!

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    LATAM Airlines
    LATAM Airlines
    LATAM Airlines

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    Cathay Pacific - airlines - Updated May 2026

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