The worst experience ever, they cannot design and engineer a pool - completely botched a beach entry pool and installed a double staircase instead! No project manager on the job, crews trashed our property with cigarette butts and never cleaned up plastic debris, old tarps, destroyed screens when putting in pavers, poor scheduling, no idea how to pull correct permits or get a pool project designed and completed on time. Kristina does a custom design but will not order the correct materials for the job, under purchasing items and cutting corners on all major materials so you will not get the design you ordered. To get the design she had was a fight every single day throughout the entire project because they are not competent designers or installers and truly shouldn't be in business. Epic nightmare to work with, they do not keep a working schedule, everything they do is haphazard and they will destroy your property in the process. Kristina told us we were the only customers that cared about protecting our home from construction damage and constantly did not provide proper protection of doors, screens or windows when destructive construction was happening. They put in pavers and did the finish work so badly we had to deduct funds and hire another company to redo the paver finishing. We ordered a custom beach entry pool - they did not meet code and installed a non-working steep beach entry which was not engineered correctly and they could not fix their own design failure and instead of a beach entry - installed a double staircase inside the pool. The entire custom design was ruined over their complete incompetence to engineer a pool correctly. We ordered an 8 foot depth and months into construction were told the 8 foot depth would require another month of permitting and an additional $11,000, none of which was disclosed when we ordered the 8 foot depth originally - this had to be abandoned as no way we could wait another month and spend $11k when we were never told that from the beginning. Installation of hot tub rock paneling was faulty and Kristina never checked materials and had her crew install damaged materials and then she showed up days after completion of the work after we had to call out the damaged materials - all of which then delayed the project and had to be completely redone. Kristina and Allen are awful to work with - truly an epic nightmare of a company - incompetent, unprofessional and not able to complete a custom pool design. The pool heater they installed was bad and the computer had to be replaced after 3 weeks of us complaining about a brand new heater not working. We stupidly referred them to good friends initially before we knew how bad their company was - our friends had a terrible experience and had to have much of their work redone - they were also surprised at how bad Kristina and Allen handled their project and we both deeply regret using Cat in a Hammock - these are not good people or a reputable or honest business - they do terrible work, are a nightmare to work with and cannot engineer a custom beach entry pool. Use anyone else, you will be so glad you avoided the hell we went through going with Cat in a Hammock. They do not respect your property, they do not run a safe worksite and their work is deeply flawed and I doubt they'll be in business very long given our experience and our friend's experience which were both incredibly unprofessional and bad from start to finish. read more