My therapist of three years was incapacitated by health issues and a good friend suggested I…read moreexplore therapy here. It was one of those experiences where I just "happened" to run into her at just the right time and she shared how both she and her spouse were growing and healing. I called and the coordinator said I would be able to speak to several therapists on the phone to get a feel for who seemed to be a fit for me. BAM! The first counselor I spoke with (one he suggested) was a match. This center offers real therapy and real solutions AND they take my insurance and have evening appointments so I am not at the mercy of a 9-5 counseling center. Call them, we ALL can use help! Every. Single. Person!

This office is the most customer service friendly medical office I know Katty at the front desk is…read morealways available via phone or email and follows up. I had such a hard time getting info from previous dr sent over but Katty went above and beyond to help me. Dr Almonte seems to have many specialities and very educated in alternative therapies which I appreciate.

I just graduated from college where my psychiatrist was located. Therefore, I needed a new one,…read morewhich was already very hard on me since I had such a good relationship with the one from school. I called this office prior to verify she had all my records so I could get medication. They didn't have my records at all my first visit and only had half on my second visit. I drove over an hour to find this out. My insurance only works in 1 county (the county I bought it in). I scheduled a televisit appointment but I NEVER got a call from them. 30 min. after my scheduled time I called asking when I could expect a call, as I myself had patients coming in soon. (I waited because my last phone appointment with them ran about 30-45 minutes late, which is fine, it's like a virtual waiting room). The assistant said "i called you, what would you like me to do" I said I would like my meds as I just spent an hour at work staring at my phone. Then she said "its not my first day. you'll need to reschedule". she kept reading my number off her screen, but that does not mean it was typed in correctly. (my phone number has ALOT of 8's,). I pulled up my phone rec's and had employees at my job call me to make sure my phone worked andddd it did. I couldn't even get an apology for things getting messed up. A simple "I'm sorry" or some sort of empathy for the patients schedule was just non existent. I understand they have a schedule also, but they left me in the dust. I refill medications 40 hrs a week, she could have easily conducted a short term solution for this until I had a chance to look at my schedule again. The Dr. called me that evening, around 7pm, which I did very much appreciate, she even said she would call me back the next day. She did NOT call me the next day. This office has only caused me distress. I have never left a negative review in my entire life, but this got me very upset. (I waited a week to post something with the hope this would be corrected).

I started healing wounds with sherry cox after I lost my fiance due to COVID, I lost my mind and…read moreplus I had childhood trauma and PTSD , that always shows it's ugly head when I'm going thru something, I was very comfortable with her, and she helped me so much, she didn't judge, she was like talking to a best friend, I could be myself,I can't thank her enough. Today I can smile again, and my mind is at peace.

Evelisse is a terrible therapist. She's constantly getting appointment dates and times wrong, then…read moreasking to change the times. Very inconvenient and inconsiderate. I was told that they accepted my insurance but later found out that my insurance doesn't pay for interns so I got stuck paying the bill. They should have been transparent about this when I asked.

BEWARE.... Time to…read moreget results and plan of care is insane. I was sent two other peoples medical records so was I being treated based on my results or the other patients reports I received??? Thats a serious HIPPA violation and then would not give me my records after several requests and then are threatening to charge me or they will ONLY send to a physician.... I am a BSN and know that's NOT true....

Let me start by saying, Thank God I found this practice! They literally saved my life... Frandzie…read moreis the most compassionate, caring medical professional I have EVER been to... She truly cares for her patients... and wants to help them get well... I felt like I was dying this year...literally...I couldn't stand without toppling over or running into walls, I couldn't put two thoughts together... I'd forget what I was trying to say MID-WAY in a sentence! I looked like I hadn't slept in months...deep, dark circles under my eyes...my family was super worried about me... I had begun to "get my affairs in order". :( I didn't want my husband or kids to have to get rid of useless stuff when I was gone... they'd be dealing with enough emotional issues... so I was trying to make things easier on them... WHILE just enjoying the rest of my days... Frandzie was determined to find out what was wrong with me and help me... I had blood work done, got some other tests done that I'd never even heard of before, and went to several specialists she referred me to, personally... She went above and beyond to take care of me... Come to find out, I had completely STOPPED producing hormones... Apparently that's a really bad thing...It was suspected that I might have Addison's... Thankfully, that's not what I had... Through her very thorough testing...she discovered the reason my body stopped functioning like it was supposed to. It was actually something super weird that you wouldn't think would cause any issues... One of the medications I was taking (that a different Dr. prescribed me), ALMOST killed me. Once I got OFF that medication, I started improving... I'm not 100% yet, but I'm on my way to being well... :) I'm no longer running into walls, or toppling over... and I can think again... I don't seem like an Alzheimer's patient anymore... :) I am thankful to God that I found this practice and these wonderful people... especially Frandzie... :) The office staff are wonderful! Always kind and willing to help me in any way... I feel at home here... The office at Vanguard Medical Center, is such is so warm and inviting...and when you're called back to a room, it's so cozy... more like a home than a medical office... And Frandzie sits with you and talks to you like a REAL person... You KNOW she cares... Not like most medical offices, where they come in for 5 minutes IF you're lucky... and they give you their best guess... and hope that it works... I LOVE going to my appts here because I know I'm being well cared for... This is the first time in my entire life that I have real hope of getting better... I have other health issues... and I know Frandzie is working to help me live a normal life... Not live a sick life... I wish I had gone to a Functional medicine practice sooner... Thank God for Vanguard and all their wonderful people... Because of them, (and Frandzie), I am alive... :) I'll take Frandzie over ANY medical Dr. out there, hands down! :)

Brandon Feinberg provided me with invaluable guidance and support during a particularly difficult…read moreperiod in my life. He helped me navigate work-related stress, make important relationship decisions, and develop healthier ways to manage my anger and emotions in everyday life. I would highly recommend Brandon to anyone looking for a thoughtful, supportive, and effective counselor

This counseling service does not have it together when it comes to submitting paperwork. I'm…read morewaiting in my car in a private area so I can have my one hour appointment only to hear that the appointment is canceled and they didn't get the paperwork. Their new platform did not take my filled out paperwork and give it to the provider. They're very unprofessional. I'd say look elsewhere.

Melissa aka Neytiri helped me put myself back together as I was finding myself at 52, not able to…read morehold my world together any longer. I was in such despair and as a result, not only my mental health but also my physical health was taking a deep dive. Neytiri is VERY intuitive and able to dial in using different techniques. She has an AH-Mazing array of "tools" in her basket. The primary therapy we used for my situation was EMDR, it was life-changing. She tends to know which direction to go in each session, and she kept me on task, redirecting rather than allowing for diversion and delay. She has a gentle way of bringing about the truth and helping me to understand the root of the issues I was having and the mental/physical correlation to specific life events. Neytiri is down-to-earth, honest, compassionate, knowledgeable, and skilled. She offers ideas /solutions on how to best work thru issues we uncovered. In the end, it was always my choice how to proceed. She doesn't back down, yet she is gentle in her approach. She keeps it real. She is honest about herself and doesn't think she is, or portray herself as super human. Although I feel she has super powers! I do appreciate her and her unique skill set. I have seen 5 different therapists in my adult life, and never have I felt so accomplished and empowered thru any other therapy. She is simply the BEST! If you are looking for a life changing therapist, go ahead and interview her for your needs Thanks so very much Neytiri.

I first met Melissa as a colleague in 2010, and she quickly earned my respect as an intuitive,…read moreattuned, and skilled clinician. In my early years as a therapist, she showed me the ropes about how to really connect to a client's process, and I used this time to glean from her creativity and unique ability to think outside the box. Over the years, I have consulted with Melissa countless times, and her ability to cut straight to the core of the matter never ceases to amaze me. She utilizes any number of a hundred different techniques, engages her spiritual self, and even sets up her office to appeal to the five senses. She encourages paying special attention to the what the body is communicating to her clients, she helps her clients access deep places in the soul, and she provides a safe place to land during these scary conversations. She is, in one word, amazing. I have absolutely no hesitations in recommending Melissa. If you want to be surprised by the deep beauty within, find a way to spend time with her. If you have a complex problem or situation you're contending with, you will not find a better co-sojourner for the truth than Melissa. She is an excellent partner in the process, and you will be forever enriched.

I was treated by Dr. Joseph starting about 30 years ago for severe chronic insomnia. Shortly after…read moretreatment began, I was finally able to sleep steadily and enjoy relief. Office staff is always friendly and helpful. So I highly recommend Dr. Joseph, and I would even travel from anywhere in central florida to go to him. I trust him implicitly.

You know it's hard to find a good psychiatrist when your general practitioner has no…read morerecommendations for you! It's not that there aren't any around, it's that they don't have any they can recommend and ask YOU to let THEM know if you find a good one! After trying another office for awhile, where I didn't feel listened to, I gave Dr Sonny Joseph a try. 7 years later, I feel heard and would recommend him to my GP or anyone looking for a psychiatrist. I also appreciate the office staff. When I need to call them they are always easy to reach and very helpful and friendly.

I'm shocked this office has mixed reviews, I had the most encouraging and helpful experience. Prior…read moreto check-in, I was sent a long set of forms to fill out to better analyze my situation and make the payment process faster. The front desk was very kind and quick. The waiting room was very small. It was full and everyone had to sit with each other, felt a little like we were on top of each other. That's my only gripe, but the building was beautiful and there isn't space to expand the waiting room because of the individual rooms. In the individual room, it was decorated with the consciousness of being serene. The lights were dimmed and only lamps, no overhead lights. The window also had opaque drapes that aided into the ambience. There were multiple chair options to sit on, and all comfortable. My doctor reviewed my previous form I filled out and asked some follow up questions. She was able to diagnosis me faster than all the doctors I've seen in the past 6 years. She was very knowledgeable about the meds she wanted to start me on, and very patient in answering my questions and concerns. She took my concerns into consideration and very much seemed genuinely concerned about me getting the best outcome. She offered counseling services as well, but I opted out. Check out was very quick as well and friendly. They offer telehealth visits after you initially visit in person.

The management of this practice has demonstrated their lack of responsibility to their clients…read more They expect the clients to follow their rules regarding appointments and lateness to appointments but the management doesn't follow their own guidelines. Being with the practice for more than a yr. they decided to part ways with my counselor(s) and never notified me. I went to my appointment only to find out that the management parted ways with my therapist several weeks before my appointment. They have a professional responsibility to their clients to notify them and make them aware of the situation and help find them another therapist. This happened to me TWO times with TWO therapists. They NEVER called either time. They didn't care about me as their client but they are quick to charge you no matter what their professional responsibility is to the client they want your money. They would not give me the contract info for either therapist.