Words could not describe how grateful I am for Vesna and the hard work that she and her team put in…read morefor me to sell my coop. I had been trying to sell for nearly three years. I had an agent prior to her that gave up on me along with my original sale attorney and despite all the times I wanted to give up, she continued to help me push through all the barriers and obstacles put in our way. Vesna's company is top tier and she will advocate and fight for you until the bitter end. You will not find a better broker and company to work with. Vesna worked countless hours, beyond any profit she was going to make with my sale. She was dedicated to helping me through this hurdle. If not for her, I would've never been able to sell.

When it comes to buying or selling a home, CENTURY 21 Elite Realty in White Plains is the partner…read moreyou need by your side. The agents are dedicated professionals, bringing extensive knowledge and a commitment to delivering exceptional service. No matter the transaction, Vesna, and the Realtors there go above and beyond to ensure a seamless and successful experience for every client.

The best real estate team period. They responded so quick to everything I asked and helped every…read moreway imaginable. Gino is not only professional but also very personable. Top notch, white glove service.

Very friendly and helpful! Responds very quickly to your needs and listens to your needs!read more

If I could give Ann Bernstein 10 stars, I would. She once again went above and beyond for us and…read morehelped us sell our home in record time. We first met Ann when we were looking to purchase in Rye Brooke. She was everything we expected in an agent. Later, when we rented our home, she priced it right and we had a bidding war, which earned us top dollar. Again, we asked Ann to help us a few months ago with selling the home. Although the circumstances were quite complicated, with our internal family squabbles, Ann remained professional and diligently worked day and night, weekends, too. She even answered email while on vacation in Europe! Ann's strategic recommendations helped us sell our home quickly and alleviated a lot of the stress we were dealing with. I can't thank her enough. Houlihan is lucky to have her. Thank you, thank you, thank you, Ann!!!

I was not at all pleased with the conduct of the Houlihan Lawrence representative involved my real…read moreestate sale in White Plains several years ago

When the appraiser called to schedule the appraisal of my home, I explained that I have two…read morefriendly dogs of my own, and that I have another male staying here (a friend's dog) who is not as easy going. He lives completely separately and does not interact with my animals, and he is not as well behaved with humans. I explained how I would like to proceed and he seemed comfortable with the plan for his visit. When he arrived, I again reminded him of the situation and introduced him to my friendly boys. I explained that "Miles" was outside, and that when he was completely finished in the home, I would put Miles back into the finished basement, where he has been staying with my friend. I again reiterated that he isn't as friendly, that the dogs don't interact, etc. Despite all of this preparation, this gentleman let my dog outside. As soon as he did so, I ran out, but it was too late. A horrific fight ensued. And here is the worst part- - this large, physically powerful looking man wouldn't come out and help me separate the dogs. Despite me begging and crying out for help, he left me out there by myself. Very long story short, this man actually kept going with his assessment and was upstairs when I finally got my friend's dog out of my yard and ran in to tell him that I had to get to the emergency vet. I could not believe it. Then, I have an asthma attack at the vet's office, and someone has to run to the pharmacy to get me a prescription inhaler. Nightmare! When I call the company to explain what happened, at first they refused to get a supervisor on the phone or give out any names. What kind of legitimate company behaves in this manner? When I finally get "Ken" (no last name given) on the phone, he tells me that the appraisers are independent contractors, and the company has no liability for the $1200 vet bill. He was flippant and dismissive. As a consumer, I was dismayed. As a professional trainer, I was horrified by the lack of customer service. DO NOT USE THIS COMPANY. THEY CLEARLY DON'T STAND BEHIND THEIR HIRED PERSONNEL.

I have used Norman Hubbard and Associates on numerous files. Each time the service has exceeded my…read moreexpectations. What makes them different is their understanding for the urgency and the need to get things done correctly. They are a no voice mail organization so service levels are quick and efficient. I highly recommend this company for your appraisal needs.

When I contacted Trudi and her team, my co-op had already been on the market for 6 months. Even…read morethough there was interest in my unit, the deal could never be sealed. My brother gave me one of Trudi's information cards and, when I decided not to renew my contract, I thought it best to give her a call. We arranged for her to meet me at my unit so that she could provide an assessment of the unit. There are three things that you will immediately notice about Trudi upon meeting her: her energy, her confidence and her directness - all of which I needed and appreciated. Trudi took the time to explain what the market was for my apartment, where competing apartments were located (including a comparison of amenities) and what the appropriate price points were given the information she provided. The bottom line: she was going to sell my apartment. She told me that. She was forthright in her assessment that, while my apartment was/is small, it was well decorated and did not need any further monetary investment. I just needed the "right" person to view this as their home. She also reviewed my current listing and recommended that it be changed completely, including uploading new pictures, new descriptives, computerized staging and a layout - without additional cost to me. Trudi and her associate, Deanna Hansen, also presented innovative ways to drive foot traffic to my listing and presented weekly metrics as to how the listing was doing. No sooner was the new listing uploaded, the views of my listing quadrupled within a day and people were making appointments to view the unit. Mind you, previous to Trudi's recommended changes, there was little-to-no foot traffic. That said, regardless of how many people view your listing, you ultimately need/want someone to make an offer and follow through with it. For me, this was the most stressful part of the process. Trudi and Deanna always kept me apprised of what they were doing. Most of all, they assured me that everything was going to be okay. I just had to focus on the goal. Given the fact that my listing was in its fourth month, Trudi reached out to me and it was decided that reducing the price was the best and most realistic option. I received three cash offers immediately thereafter; one of which moved forward to "conditional contract". Since the unit is a co-op, it required the potential buyer to go before the Board of Directors for an interview. Trudi and Deanna reviewed the prospective buyer's application to ensure its completion and worked with the buyer to make all necessary corrections. I officially sold my apartment a week shy of the expiration of my contract. This is no exaggeration: Trudi Iglesias is the best - both professionally and personally. This process is taxing - emotionally and financially. It is good to know that you can count on your real estate agent to get the stressfulness of the situation and have your back. Trudi Iglesias is that agent. If you need a real estate agent, do not look any further. Trudi Iglesias and Deanna Hansen will sell your home.

Real estate is not my favorite thing as so many things depend on a lot of factors. I highly…read morerecommend that you look up Trudi Iglesias at this Coldwell Banker! She is very good at what she does! On top of that, she understands the market and most importantly gets people. If you want someone on your side, look her up!

Excellent service and professionalism by Theresa. As first time home buyers, my fiancé and I…read morevirtually had no idea where to start in the process or what kinds of questions to ask. Theresa was very helpful in guiding us in the right direction, taking our lack of real estate knowledge in stride and happily answering the many questions we had. Communication with Theresa was always easy. She responded to our texts and emails in a very timely manner, and was always happy to go out of her way to show us houses we liked. Not to mention, she was genuinely understanding of our needs and couldn't be more patient with us throughout the pre-approval process (which we had to put on hold for a while). Once we found our dream home, the process to close was very smooth with Theresa. She made sure to stay in constant contact with us throughout, to ensure we were always kept in the loop and everything was submitted on time. We really appreciated these follow ups from Theresa as they helped to keep our mind at ease. She even recommended an attorney to us who we really love. In closing, I recommend Theresa in the highest regard. You will not be disappointed!

Theresa is a wizard of real estate! She tirelessly worked with us every step of the way, truly…read morelistened to our needs, and advocated fiercely on our behalf. I cannot imaging having found our amazing home without her help!

Bryan came in at a time when my apartment had been on the market for 8 months and hadn't sold. He…read morerelisted, rebranded and got it sold quickly.

From the owner: Sellers, Buyers, First time home buyers, Investment properties, Estate sales, New construction,…read moreShort sales, Divorce sales, Contract negotiation, Pricing analysis, Co-operatives, condominiums, multi-family and single family homes

I would love to thank Renata. She is absolutely amazing and helped my wife and I get a dream…read moreapartment. Against all odds we were denied many times previous to working with her due to an issue of credit. But Renata was so determined to help that she helped us get an apartment beyond what we were hoping for. It's absolutely beautiful and may I say this was all within just one week. She was SUPER responsive EVERYDAY. Answered all my questioned and yes I had a lot. She is so nice and showed me that she truly cared. Also extremely professional and very reassuring. I couldn't have asked for a better experience. I worked with people who I knew in real estate and even they couldn't get me approved. But Renata got it done and she got it done fast and in a place that I'm so happy. We are truly grateful to you Renata continue to help lives the way you helped my wife's and I. We feel truly blessed and couldn't do this without you. Everyone reading this know you are in good hands!!

Reneta gives off a very condescending and unfriendly vibe. She said my partner and I were "wasting…read moreeveryone's time" by asking to tour places more than a month ahead of our move in.

Have been a tenant at a property of Sterling Property Solutions for 2 years. I could not be more…read morehappy with the level Of service they provide. First, maintaining a clean building inside and out is a priority for them. They use a professional cleaning service that cleans the building throughout the week. Sterling Property Solutions is always available to me for or any necessary repairs or concerns. Even on the evenings and weekends they provide immediate services based on my needs. I am able to access them easily via phone, text or email. Additionally, since the onset of Covid they immediately responded in Every way to ensure the building was kept safe and secure based on all guidelines which has been greatly appreciated. As a tenant I could not be more satisfied with their level Of attention and care.

Just moved to NY from down south and wanted to say Deborah has made our move so easy…read more Everything was as advertised and she's been very quick on any questions we've had about moving in, the area, etc. Highly recommend

I don't even know where to start…read more I've rented 5 different commercial spaces in my life, and nothing even came close to the horrid experience I had with RPM. First of all, the building I was in (219 Westchester Ave, Port Chester NY) was severely neglected. Things would break every other week, the elevator was a deathtrap, the heat only worked when it felt like it, the intercom was barely functional, and the list goes on & on. One time one of my neighbors' clients got trapped in the elevator for 30 minutes. She was screaming & panicking & everything. Super crazy situation. The company knew these things and dragged their feet as much as possible with solutions, which was very aggravating. Secondly when I moved into the space, much like the building itself, the space was in terrible condition. The walls had chipped paint everywhere, there were stains on the ceiling tiles & many more things were wrong with it. I reached out to the landlord about redoing these things and asked if he'd cover it (mainly the painting). His response was he'd give me a $500 concession to do the work, which for an 900 sqft space is very, very low. I denied and asked for more, in which he said "Instead of a concession you can just paint it now and then leave it that way when you leave, so that saves you from painting again." I agreed to this, painted the walls and later replaced the ceiling tiles (my tiles were a modern, sleek looking black ones). When the lease expired, he attempted to charge me to replace my tiles with white ones again, taking the money from my security deposit. I refused this, stating that I had permission to do the swap and there was no damage to the panels, it was just his personal preference. In response, RPM came up with an absolutely insane list of deductions for the space, somehow magically totaling $4,000, the entirety of my security deposit. Photos are attached showing this exchange. The funniest part is they charged me $2,806 for repainting, but would only offer me a $500 concession to do the work myself. That in my opinion speaks volumes on the ethics of RPM. Maybe even funnier than that is they still have the photos from my paint job and ceiling listed in their official renting photos on loopnet, despite ALL THIS MONEY they spent refurbishing the space. My advice: if you see anything represented by RPM Westchester, run for the hills. Also if you're already doing business with them, document everything. EVERYTHING. Paperwork & photos are necessary against a company like this. Lastly, if you find yourself in a similar situation as me, there are steps you can take to fight back. Do your research. There are several organizations that assist tenants in fighting back against companies like this. Some of these organizations include: - Westchester Courts where you can file claims (different monetary values need to be filed in different courts, do your research) - The NYS Attorney General's office (you can file complaints on their website) - The town / city building department (in my case, the Port Chester Code Enforcement Department) - The Westchester Consumer Protection Department - The Better Business Bureau - The Real Estate Licensing Board (NYS Dept. of State Division of Licensing) - U.S. Department of Housing and Urban Development (HUD, file under the Fair Housing Act if this applies to you) - Everything listed above, along with leaving reviews on platforms like google, yelp, zillow, apartments.com and anywhere else applicable. Do not do business with Real Property Management Westchester, or any company that behaves in this way. I filed my city court case against them a few days ago. I will update this review with the results. Last last thing, I left this same review on google, to which the owner replied threatening to charge with legal fees if I pursue this case against them. This is an intimidation tactic, as neither side is responsible for compensating legal fees in small claims. It's just another example of how this company attempted to retaliate against me and bully me into silence.

This company deserves less than zero stars. They rented my family a severely neglected, uncared…read morefor house , and expect us to live in a construction zone and a nonstop state of repairs, while paying exorbitant rent. Frank Norwood has proven himself to be: 1) Dishonest: Prior to move in, Frank emailed me confirming that all windows and doors were in proper working order. (This was required in order to sign the lease). On my date of move-in, the front door lock did not work. In fact, it wasn't even installed properly, delaying our move-in by 3 days and causing us to have to stay at an AirBnB. 2) Unprofessional: It takes Frank DAYS to respond to respond to repair requests--there's always an excuse, and this applies any repairs--major or minor. 3) Irresponsible: Franks accepts ZERO responsibility/accountability for allowing health and safety hazards to go unresolved. 4) Lazy: There have been many issues with this home that if Frank would have taken the time, he would have found them and (hopefully) addressed them before renting the home and allowing a family to move in. Example: Frank didn't bother to note that this home has a septic tank (DUH- if there are no sewers on the road, then there's septic!). The septic backed up because it hadn't been pumped in 10-15 years, which led to a massive repair/construction. A little effort would have gone a long way. Frank consistently schedules appointments with vendors that either do not show up or show up very late; I've had to take personal time from work and rearrange my work and family schedules because the "property manager" has no regard for our time or convenience. RPM Westchester has breached the covenant of quiet enjoyment five times in the six months I have been here. They have zero regard for the noise going on for days at a time and how it disrupts our working and going to school from home arrangements. There are still a handful of repairs that have not been addressed since moving in; I have literally been forced, via non-action on the part of RPM Westchester, to hire contractors to address these issues. I signed a there year lease because I planned on staying here that long, but RPM Westchester has made that impossible. Upon receiving notification that I would be making repairs and deducting costs from the rent, I've received a barrage of emails from Frank that easily amount to harassment. I've made a formal complaint with the Board of Realtors and am looking at the reality of filing for constructive eviction and taking court action Doing Business with RPM Westchester (and especially Frank Norwood) has been nothing but I nightmare, and I recommend that anyone reading this take their housing needs anywhere else. I'd like to take a moment to share that Veronica is perfectly lovely and I believe she is the absolute best part of RPM Westchester :)