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    Castle Urgent Care

    2.6 (11 reviews)
    Closed 10:00 am - 6:00 pm

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    4 months ago

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    2 years ago

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    Isaac M.

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    2 years ago

    Omg love this place. Dr Don Don is the best. If it wasn't for his he found my sons hernia when no other dr or xray could.

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    Patients First Medical Center - Fountain at the side of the building

    Patients First Medical Center

    2.0(96 reviews)
    6.7 mi

    We brought our daughter here a while ago and was very appreciative of how the nurse was gentle…read moretreating her. I was very thankful for their service then, but as of now it is a completely different experience. I think people should only come here for Urgent Care needs. DO NOT come here for a follow up appt. I showed up 15min early for a follow up and when they finally put me in a room, they let me sit there for over an hour. When I asked if they forgot I was there, an assistant replied, "no, she's running a little behind. There's one more patient before you." Maybe there's a reason they call us "patient". Me and the assistant get into an immature door opening/closing contest because I want them to know I'm in there and she doesn't want to be uncomfortable. To put the icing on the cake, she walks by and calls me some name in Spanish. Apparently, this is junior high. Real professional. Apart from the waiting and childish assistant, there was also the issue with inconsistent opinions. My first visit, the injury was deemed "superficial". My second visit, Catherine calls it "soft-tissue" damage. So which is it? Mind you, it's Catherine on both visits. Then, I have to fill out the FMLA paperwork FOR them and then they have the nerve to charge me $30. Catherine doesn't want to take the notes or another 5-10minutes to fill it out even though she's made me wait an hour.... You have to fill it out anyways, so why put it off?? Health services today seem to completely ignore the human element of each encounter. I feel like another animal through the processing plant. No respect for a person's time. No respect or listening ear for a person's life situations. I think Merced has this problem in general. Patients are overbooked and offices are operated like mills. If I make an appointment with my primary care doctor, I'm not seen for another month even in the case/risk of serious infection. I have to come to Urgent care to be seen for follow-ups that still make me wait. What was the argument against single-payer healthcare again??? Oh yea! Waitlists.... well since I'm waiting anyways, might as well be single-payer.

    I made an appointment in 2021 to get a cyst looked at. the doctor was immediately very rude to me…read moreand didn't even examine me, never touched me. just sat in her chair and stared at me. she dismissed me and when I went to a follow up doctor elsewhere in 2024 they found the cyst had grown to the size of a golf ball and have had to deal with this as a much bigger issue because the doctor didn't do her job. I've been in so much pain and discomfort and it's been a frustrating experience in all.

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    Patients First Medical Center
    Patients First Medical Center
    Patients First Medical Center - Patients First Sign

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    Patients First Sign

    Get Well Urgent Care - This place is absolutely disgusting and filthy. Last time I come!

    Get Well Urgent Care

    2.5(41 reviews)
    6.4 mi

    THANK YOU Getwell Care clinic! After a horrendous…read moreexperience with a local clinic and pharmacy, I was in need of medical care for a very acute UTI/Kidney infection, and in excrutiating pain. My old clinic would not give me a follow up appointment soon enough and while that was bad, I'm grateful because that's what brought me to GetWell. They got me in the minute i called, i was seen by a GREAT doctor, wait time was very short for an urgent care clinic, staff was kinder than kind (Samantha, I'm taking about you ), and they got me the antibiotics i needed and ordered the necessary bloodwork. Lab was nearby and the pharmacy was just across the street. So EASY! they truly made everything super smooth! My experience was so extraordinarily fantastic, that i asked them to adopt me as a patient for good! They scheduled me for a physical within 15 days. I needed to reschedule and i could do it via text message! Isn't that amazing? I don't know how you do it, GetWell! I'm SO GLAD i found you. Thank you, thank you, thank you! May you be blessed as you blessed me when i was in so much pain!

    One of my friends fell today and injured her arm. It is a Saturday. I drove her to Get Well Urgent…read moreCare. As we approached the building, an employee slammed out of an employee entrance and nearly hit me. I jumped back and she mumbled an irritated apology. Then, we went inside. A bored receptionist told us that they would not be able to see my friend because she would need an x-ray and they don't do that on the weekends. Therefore, she said there were only two options: we could wait until Monday or we to the ER. She had no solutions that involved even helping my friend with the obvious pain she was in. Instead, we went to Golden Valley Health Center and they got her in immediately. She left there in under half an hour with a pain medication prescription, cray paperwork, and a sling. I just did not see the quality of concern or care at Get Well that one expects from healthcare providers.

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    Get Well Urgent Care - Overflowing trash and blood splattered

    Overflowing trash and blood splattered

    Get Well Urgent Care - Dirt

    Dirt

    Get Well Urgent Care - No masks. All had to pass through the receptionist who just didn't care. All nurses calling patients in didn't say anything either.

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    No masks. All had to pass through the receptionist who just didn't care. All nurses calling patients in didn't say anything either.

    Castle Urgent Care - urgent_care - Updated May 2026

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