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Castle Studio Stained Glass

5.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

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Alderfer Glass - Alderfer Glass - For All of Your Glass Needs!

Alderfer Glass

(24 reviews)

Alderfer Glass made screens for large jealousies windows. I…read moretook old screen for them to measure size. I did not get a phone call to inform me screens were ready to pick up. When I called them I was happy to pick up my screens x 12 at $100.00 a piece. Once home we immediately tried to insert our new screens and the size was wrong. I understand mistakes happen. What was Frustrating was there was no mention of 'we are sorry for any inconvenience. Instead, I was asked multiple questions that found myself needing to remind them this was their error. Then I was told I needed to bring the screens back. I had to call back again to request they do not cash my final payment check. So I loaded the screens in my car and 3rd trip back to the store to make a return. No surprise, again there was no apology for the inconvience. Please note I am not asking for an apology for the mistake - WE ALL MAKE THEM. There was no offer to maybe take a few bucks off due to the added burden of multiple calls and trips to thier store. No offer for possible delivering the screens to my home as an added gesture for a mistake made on their end. Nothing. This is simply gross. I wonder if it was my husband returning the screens an apology would have been offered. So much for doing business with a community business. I'm disgusted over this company's ignorance and speaks to much of why people feel angered by ignorance and greed In today's times. I write this to help the next customer - and maybe for Alderfer Glass to consider adding a reminder to employees on customer service. Not one person there uttered the words we are sorry . I did get multiple calls on a quote for a door - funny they can reach out multiple times to try to capture a sale. NM

Do not go here for AutoGlass jobs…read more I called and setup an app. and the guy told me he does car windows. The problem is he doesn't specialize in car windows so he didn't know how to remove the glass shards from the inside of my door. NOW EVERY TIME I SHUT MY DOOR I HEAR BROKEN GLASS! I went back and asked and he said there was "no way he could reach in the door". Translation: He doesn't own the vacuum necessary to reach in the holes EVERY car door has. And he does not have them becuase this is not an AutoGlass repair shop. Also he didn't even come look at the car when I arrived. "Just leave the key and I'll get to it." I've been asking actual AutoGlass repairmen and this is going to cost hundreds to fix because the window has to now be removed to get to the glass. I paid almost $600 to get this job done and I'll have to pay someone else $200 to finish the job.

Norristown Glass - aluminum and glass doors

Norristown Glass

(13 reviews)

Mike came out promptly and gave us a quote to install a new neo angle shower enclosure for our…read moreshower. Price was acceptable and we moved forward with the installation, the two workmen who came to install could not communicate with us because of a language barrier. When he brought the large pieces of glass in on his shoulder he knocked into our chandelier and then our walls upstairs which took a chunk out of our door woodwork. I did not complain at that time. My problem with Mike is the door moves, rattles and shakes when you open it, mike said I'll order you a bracket to go across the top to secure it in place. Ok great, that was acceptable to us. However when we have texted or called to find out when he is coming to finish the job he is non responsive. Mike has not returned my texts, phone calls or emails and I now realize he has blocked both my number and my husbands. He has completely disappeared ! Unprofessional and rude beyond. Do not use Norristown Glass for any projects you have. I wish I had read the reviews on here b/c I am not the first to complain about non responsiveness from Mike.

Fast service is an understatement. I called at 10 o'clock on a Friday morning explained that I…read morewanted a very special 48 inch circular window installed that I had ordered. It was a unique insulation in that involved electricity to have the window go from clear to opaque. Mike asked for a text with A few pictures and I sent three. He responded with a quote Within 10 minutes and was able to send his two wonderful workers within 35 minutes. I was amazed. They did a great job knew exactly what they were doing and did in fact have the special manufacture's specified sealant that was not the normal for most windows (due to the electricity). The service was excellent, follow through by Mike the owner addressed every issue. Upon payment he emailed a paid receipt within five minutes.The work was accomplished in Gwynedd Valley And I was happy that I was able to support a very good Norristown business. Add a very reasonable cost I should mention. Good job Mike and your team.

Castle Studio Stained Glass - glassandmirrors - Updated May 2026

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