Fantastic community to place your loved one. Offering all levels of assisted living with enhanced…read moreservices and easy transition to age in place. Cranberry Landing offers Independent living, Assisted living and Memory care all on one beautiful campus.

Ugh, it gets worse the longer your loved one stays. If you have any criticism they get super…read moredefensive or just ignore. No empathy for anyone who tries to defend the elderly family who pays $6 to $ 7 thousand to be in their care. Expect less and less as the time goes on, and personal things getting stolen from their room... so sad

My Dad just returned home from St. Ann's rehabilitation. What a wonderful facility. The staff were…read morefriendly and kind. The facility is updated and clean. My Dad's is now in better shape than before he became ill. Thank you St Ann's for your dedication and care of your residents. It's hard to find such care especially post covid.

Do not let the catholic front fool you! Bad place due to…read moremore "bad apples" than good! Multiple Nursing staff members are Rude and Disrespectful... and also...not only neglected my family member when oxygen was dangerously low...Twice,.. But Scolded my family member for having the runs or crying.. as well...caught them in the act ....more than once! Tried taking concerns to upper management..Administration ..& VP...they primarily side with their Dishonest Rude staff... PRIOR to reviewing the camera footage of what REALLY took place during any incident!! The Management allow the poor staff those .bad apples...to remain on the floor! Do all you can to keep your loved one away from this facility!!

No problem and no worries. I found a pt job already. I didn't realize this was the same nursing…read morehome I already submitted n application awhile back. Oops was a mistake no problem.

From the owner: We offer living options for all levels of care. Our services are tailored to your individual needs…read more Very often, all an older adult needs is a little extra help with the details of everyday living. As needs change we can change with you making it possible to live here longer. Heathwood's licensed assisted living options offer the right level of care. Concerned, attentive care comes from a team of healthcare professionals. Let us help you find the care that works for you. Contact us today to learn more and schedule a tour.

My parents moved to Chapel Oaks several years ago. They quickly made friends and enjoyed joining in…read moreon activities. When my mom passed away two years ago, this community of friends was the saving grace for my dad. His new friends were there to support him and keep him busy. We now have to work around HIS schedule to spend time with him! Before they moved to Chapel Oaks, we worried about them being in their home alone and vulnerable. Now they have a lovely apartment - maintaining independence, knowing that socialization and a card game awaits down the hall! We are grateful to have found Chapel Oaks for my parents!

From the owner: St. Ann's Community at Chapel Oaks is Rochester's premier rental retirement community. Located on…read more14 secluded acres in Irondequoit, Chapel Oaks offers luxury one- and two-bedroom apartments, a maintenance-free lifestyle, and a wide range of first-class amenities. Residents also have priority access to the continuum of care that St. Ann's is known for.

There are serious problems with a lack of personnel. Thinking that 50% of the residents seeing a…read moredoctor who is given the ability to practice there isn't undue influence is not correct. Just the accessibility is enough to cause that influence. My mother saw that GP for less than a year and went to the wrong hospital as a result suffering more. Her oncologist was at a different hospital and that "primary" care doctor practicing at St John's does not see patients at Highland. GPs have no real privileges at hospitals anymore so silly to suggest Highland at all. Don't get fooled thinking you are getting the best medical care when you are usually seeing a PA. GP missed a serious lymphoma so no my mom could not go to skilled nursing like a fellow resident of resident screamed at me about. People in independent living at St John's can't get nutritional information about their food. My mother with limited mobility and a precancerous condition of unknown significance for 4 years before moving in didn't need to gain 35 lbs. Now she's dead less than a year of being at St John's. The personnel are very inconsistent and treated a grieving daughter abysmally. There are some good personnel there and I'm grateful for them but from the VP down they certainly don't know how to gain good will. My mom was upset she was at Highland the rare time she could speak coherently, and I had to tell her it wasn't my idea. I had nothing to do with her decision picking St John's that led to the primary doctor with "fake privileges" at Highland.

My grandma moved in here about 2 years ago. She has been very pleased and happy. That is all i can…read moreask for . The employees seem to be very nice and willing to help .

Do not use this company unless you want nonstop calls. I'm reviewing the company and/or the people…read morethat work the rochester, ny region, I called little less then a year ago to get help I found out within 36 hrs, that this company could not help us with our inlaw, I called, emailed and texted the women, explained the situation, appreciated her help and said we wouldn't need her help anymore. After 6 months of blocked calls and texts because I got tired of asking nicely to stop contacting me, I blocked the number, after a few months my number was given to someone else, I asked her to please remove my number and to not text or call anymore after 10 months of this. I called Friday, the women promised me my info had been removed... it's been 3 days, I'm getting twice the calls now, and a second batch from a sister company called aging care...this is harassment at this point, going to have to inquire by our lawyer to find out how to end this! It's ridiculous!!! I'm sorry I ever called them now!!