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    Castle Labor

    4.4 (267 reviews)
    Open Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

    Services - Castle Labor

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    Essence J.

    1 Star - $1,110 for Delays, Damage, and Zero Accountability I rarely leave negative reviews, but after giving this company multiple chances to make things right, I feel obligated to share my experience. I paid $1,110 for a local move, and it was one of the worst customer service experiences I've ever had. The problems started before the move even began. I booked my move for 9:00 AM, but there was confusion about the scheduled date. I actually had to text the company to remind them that my move was scheduled for the following day because they appeared to have the wrong date. Then, on the actual moving day, I received a text at 8:53 AM saying they were on the way, but they didn't ask me to meet them until around 9:40 AM. If I book a 9:00 AM move, I expect the crew to be ready to start at 9:00 AM. Once the move started, things didn't get any better. I clearly explained what needed to be moved and what needed to stay. My boxes were labeled, and I walked the crew through which rooms needed to be emptied. Despite that, I repeatedly had to point out items they were leaving behind. They were even going to leave furniture in my children's room after being told everything in the room needed to go. The move took over six hours despite the fact that I did not have a large amount of furniture or belongings. Throughout the day there were periods where nothing was being moved, and I would look outside and see crew members on their phones. When unloading, boxes were placed in random rooms despite being clearly labeled. My indoor rugs were left outside on the patio. Boxes were left scattered throughout my garage until I asked that they be stacked properly so I could actually park my car. As the crew was preparing to leave, I discovered they had left my sound bar sitting on the garage floor. The most frustrating issue was the damage to my apartment. While moving my desk, the crew scratched my floor. When I pointed it out, I was immediately told the damage was already there. It wasn't. Before moving in, I completed a walkthrough with apartment management and documented the condition of the apartment. I know exactly what damage existed beforehand and what occurred during the move. What made the situation worse was feeling completely dismissed. Instead of taking responsibility, I was repeatedly told things I witnessed happening either didn't happen or weren't their fault. Standing there while three men denied damage I watched occur in real time was incredibly frustrating and unprofessional. The next day, one of the movers called me and informed me they had left two boards from my son's bunk bed on the truck. Apparently, the plan was to simply drop them off. The problem was that Johnny, who appeared to be supervising the crew, had already spent more than two hours assembling the bunk bed incorrectly. Not only was it missing pieces, but it was put together wrong. There was no indication they intended to return and fix their work. After I contacted the office, Sam sent another employee named Jeff to my apartment. Jeff was professional, apologetic, and honestly the only bright spot in this entire experience. He immediately confirmed that the bunk bed had been assembled incorrectly, fixed it properly, and took photos of the damage. Jeff also told me he was surprised a crew of three took over six hours to complete my move and stated that, based on the amount of belongings I had, a crew of two could have completed it in roughly four hours. Hearing that from another employee confirmed what I had already suspected throughout the day. One of the original movers later texted me and said, "Every mess up was my fault. I'll make sure to fix it." That acknowledgment alone tells me I wasn't imagining the issues I experienced. Unfortunately, despite all of this, the company never made a meaningful effort to resolve the situation. After Jeff fixed the bed, I called the office three separate times to discuss the damages, the excessive time spent on the move, and possible compensation or resolution. I received no meaningful follow-up, no accountability, and no attempt to make things right. Mistakes happen. What separates a good company from a bad company is how they handle those mistakes. In my case, the response was denial, excuses, and silence. For $1,110, I expected professionalism, communication, efficiency, and accountability. Instead, I was left with damages, unfinished work, wasted time, and a company that stopped responding once they had my money. Based on my experience, I would strongly recommend looking elsewhere for your moving needs.

    Lisa K.

    Samuel and Josh were so quick and efficient with my recent move from Henderson to Southern California. They showed up a few minutes after 7am as promised on my move date in a 15ft U-Haul and immediately started loading it up with boxes and wrapping up furniture. I also feel like Samuel quoted a very reasonable and fair price factoring in the 4.5+ hour drive and back and moving from a 2nd floor unit to 3rd floor apartment. Thank you guys for helping to haul all my stuff and unload it.

    Same

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    15 days ago

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    1 month ago

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    Samuel D.

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    13 days ago

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    2 months ago

    They were great on the last two jobs I hired them for, and I anticipate they will be great for the upcoming job.

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    5 months ago

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    8 months ago

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    1 month ago

    They were great! On time and very friendly. Walked me through exactly what I needed and was really flexible.

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    2 years ago

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    Samuel D.

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    3 months ago

    Staffs were friendly. They handled our furnitures and stuffs in care. My mom liked it and appreciated all the hard work

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    3 months ago

    Great to work with. Showed up on time and moved everything with care. Would use again

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    Samuel D.

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    4 months ago

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    4 months ago

    We highly recommend this company for all of your moving needs. They both packed and moved our entire home.They were fantastic!

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    Page 1 of 7

    Ask the Community - Castle Labor

    Review Highlights - Castle Labor

    Samuel showed up to check on progress and accompanied them to the destination of my downsized new abode.

    Mentioned in 38 reviews

    Read more highlights

    Eco Movers LV

    Eco Movers LV

    4.8
    (183 reviews)

    Hunter, Reggie, and Johnny were excellent. They handled everything with care and we were satisfied…read morewith their service. Would use this company again. Thank you.

    I used EcoMovers LV for packing and moving services on 7/29, and unfortunately, my experience did…read morenot match my expectations. For context, I don't own much furniture. My largest items were a couch, king-size bed and bed frame, TV, and a four-person dining table. Everything else fit into just 9 large moving boxes after they packed my belongings. I was also moving only one mile away. At their quoted rate of $185 per hour for three movers, I expected the job to be completed within their 3-hour minimum, or maybe 4 hours at most. To be fair, the movers packed everything carefully, and nothing was damaged. The office staff also communicated well whenever I called. The problem was the amount of time it took. The move ended up taking 7 hours, which I simply cannot understand. Five hours into the job, the crew was still packing, so I called the office to express my concerns. Their explanation was that my apartment had three flights of stairs. While I understand that stairs add time, I don't believe they justify turning what should have been a relatively small move into a seven-hour job. Even accounting for the stairs, I would have expected 4 hours, maybe 5 at the absolute most. Instead, I ended up paying around $1,600 for a move that covered just one mile. I walked away feeling like the job took much longer than it should have and that I was being billed for unnecessary time. If you're considering EcoMovers LV, be aware that this was my experience. While they did a good job packing my belongings and the office communicated professionally, the overall cost and time made me feel like I was being milked for every billable hour. I would not use them again, and I hope this review helps others know what to watch out for before booking.

    Jackie Movers

    Jackie Movers

    4.8
    (212 reviews)

    It's not often that I take the time to write a review, but my experience with Jackie Movers was so…read moreexceptional that I felt compelled to share it. Simply put, this was the best moving experience I've ever had--from the first phone call to the final box unloaded. Karol responded to my initial inquiry quickly, accommodated my preferred moving dates, and was completely transparent about pricing from the start. Their rates were very reasonable, but don't mistake affordable for low-quality service. She even called the day before the move, exactly as promised, to confirm all the details. On moving day, Edgar and his crew arrived at 7:30 a.m.--a full 30 minutes early. In all my years of moving, I had never experienced movers arriving ahead of schedule. After a quick walkthrough of the house, including the revelation that it was a three-story home, there was no hesitation, no complaints, and no discussion of extra fees. Edgar simply smiled and said, "Okay, we'll get started." The team worked tirelessly in the intense Las Vegas summer heat, handling everything with professionalism and care. They packed and loaded efficiently, treated our belongings with respect, and even secured the old house when they finished loading. (While I was still inside! LOL) Throughout the day, they remained friendly, hardworking, and genuinely kind. It was a pleasure getting to know them during the move. What impressed me most was the combination of outstanding service and value. When I told my wife the final cost, she was genuinely shocked--it came in at less than half of what we had budgeted. After collecting multiple quotes during our planning process, Jackie Movers was already among the most reasonably priced options. Yet they delivered a level of service that far exceeded any moving company I've worked with before. Edgar and his crew set a standard that others should aspire to. They worked hard, cared about their customers, and made a typically stressful day remarkably smooth. I would not hesitate to use Jackie Movers again and will enthusiastically recommend them to anyone looking for a reliable moving company. Thank you, Edgar, Karol, and the entire Jackie Movers team--you truly exceeded every expectation.

    Very efficient team and affordable! Karol was amazing from the beginning, giving quotes and time…read moreframes/dates. When Edgar and his team showed up, they went straight to work. Shoutout to them for moving me out of my 3rd floor apartment in the middle of July! Would definitely use them again for any moving needs. Highly recommend!

    Seven Brothers Moving

    Seven Brothers Moving

    4.8
    (92 reviews)

    Seven Brothers Moving was an excellent experience, Andrew and José were quick, efficient, and fun…read moreto be around. Their rate is $200 an hour, and their service is definitely worth the money. If I have to move again in the future, Seven Brothers Moving is the only moving company I'm calling.

    We just completed a move from Henderson, NV all the way out to the Dallas-Fort Worth, TX area. We…read moresimply could not have done it without the help of Seven Brothers Moving. Off the bat, Alona was incredibly helpful and professional in the info gathering phase - asking all the right questions so that no surprises come up for us, or for SBM. She was able to give me a price range for our move, but assured us that a firm price will be supplied once a visual assessment was taken. At the end of the call, she scheduled a video call at an agreed upon date and time for us to walk through our apartment with their estimator. The visual assessment call came exactly as scheduled, and had it not been for some technical difficulties on my end, it went without a hitch. A day after, Alona supplied us our fixed price proposal for our move. The morning of our move, Tristan texted me to let me know that the movers were en route. They actually got to our apartment complex early, but didn't ring the doorbell until the agreed upon start time of 8:30. At 8:30, Jett, Jose and Thomas got to work right away. Even though we were on the 3rd floor of our building that was without an elevator, these gentlemen made quick work of our boxes, furniture and belongings. We did our best to box our things up nicely, but the Team took great care to wrap furniture with the moving blankets and plastic wrap they had brought with them to mitigate any potential damage. In less than 3 hours, our apartment was emptied and our belongings were stacked neatly into the 20' Uhaul they had rented for the move. The drive out to Texas for Jett and Jose could not have been more difficult. We knew this first hand because we drive a nearly identical route just a few hours behind. It rained, then the sun came out, then it stormed. At the Arizona and New Mexico border, the moving truck had to take a detour on to a state road because of a train derailment that caused the I-40E to be shut down. Heading into Texas from New Mexico, there were reports of tornadoes that had touched down. All this to say that the Team went above and beyond to trek through some craziness while ensuring the safety and security of our belongings as well as staying safe on the road themselves. When we finally arrived in Texas, Jett and Jose got to our new place before we did. When we got our keys and opened the doors, they got right to work offloading the truck and moving our things in. Again, they moved quickly and efficiently, despite the humidity. Before we knew it, the truck was emptied and boxes were placed where we asked them to put them. We honestly could not have asked for a smoother move. Jett was quick to communicate through text with updates. Everyone on the Team was extremely courteous - I even had to ask Thomas to not address me as "sir". If you're looking for the cheapest move, Seven Brothers Moving isn't that, but if you're a believer like I am, that you get what you pay for, Seven Brothers Moving cannot be beat. Highly recommended. Hire them, and tip generously because their performance warrants it 100%. A+

    Five Star Moving

    Five Star Moving

    4.7
    (462 reviews)

    FIVE STAR MOVING COMANY REVIEW…read more If I could give more than 5 stars, I would, but then the company name would have to change! Craig and his team of movers, truly came to my rescue. I initially contacted another moving company for an interstate move from San Diego to Las Vegas. The bid came in very high, and I was told by that company that there were "additional fees" for interstate moves, making the price much higher than expected. Then, just 3 days before my scheduled move, that company called and tried to more than double the price!  leaving me in a total panic. I reached out to 5 STAR Moving Company, and the owner, Craig , responded immediately. He was furious when I told him my story. He calmed me down right away with his happy demeanor and reassuring words that they would take care of the move at a fraction of the quoted price. All was true. Not only did they accommodate me on such short notice, but they were also transparent, professional, and fair with their pricing--no surprise fees! The crew arrived right on time, very happy to be there and eager to start. They handled my belongings with care, and made a stressful move almost seamless. If you are looking for honest, hard-working movers who actually care, look no further. Craig and his team are the absolute best!

    If you're looking for a moving company, this is it! Five Star Moving literally rolled out the red…read morecarpet for our move. Don't believe me? See the pictures below. Five Star Moving was able to accommodate my move within a days notice, unbelievable. Craig, the owner, was very communicative and kind. He made the magic happen! I'm so grateful. On moving day, the A-Team came in with smiles and amazing attitudes while working hard to get our things (heavy and big) over to our new home. They made the move fun. Never in my wildest dreams did I think this would be fun. The A-Team kept a smile on my face and laughter in my belly! All things were moved in a timely manner (speedy and faster than I imagined). Nothing was damaged. Everything was placed where it needed to be inside of our new home. Beds were put together as needed. This was truly a move of spectacular proportions. The cherry on top was the price! Five Star Moving is extremely competitive and everything points in their direction. Book them for your move if you want a smooth and fun transition. I am so grateful and thankful for Five Star Moving. I would utilize them a hundred times over.

    Castle Labor - movers - Updated August 2026

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