Enjoyed our stay. Pool was great and never too crowded. The towel exchange was simple and never had…read moreany issues. The non swimable beach was nice for sunrise and evenings. We didn't eat at the restaurant due to cost and minimal options. Staying in this area puts you mid island with access to great beaches, but, know you are still driving every day a min of 30 minutes to get to a more desirable beach if you're looking for calmer water and the ability to snorkel. The room was fantastic and slept my family of 5 well. Well stocked for cooking. My biggest complaint was the "Mountain View" is more like a parking lot and grocery store view. Also, if you're a lite sleeper, the roosters and road noise will keep you awake. I won't miss the roster crow at 4 am.

Due to hurricane damage to our hotel we had to get a new hotel the day before we arrived in Kauai…read more The Waipouli resort looks great online, the reviews were good, but my experience was very different. The lobby hours are limited, like 9am-7pm which is ok but not if you run into an issue past 7pm (which we did) The front desk staff is lovely and welcoming no complaints with them at all, they are doing their best with what they have. The room was ok it was clean but dated you can tell they havent updated things in a long time. The lamp covers are dusty and the sofa in the room has lost its shape. Our room upon entering was soo hot! We turned on the ac and headed to the pool. When we got back to the room it was even hotter like a sauna the front desk sent a guy to fix it but it didnt work so they were able to move us to a different room. The new room was exactly the same but with working ac. Thankfully our friends were at the Royal Sonesta so we would spend our days over there but upon arriving back to our room on day 3 we were greeted by a puddle of water at the entrance coming from the water heater/ac closet. The front desk was closed and we're checking out the next day so we just threw towels at the puddle and were happy to be leaving the next day. All night it kept leaking we used up all the towels available. I'm sure this resort was great at one time but now its dated, sad and lonely the pool water is murky and the surrounding area is covered in chicken poop. The whole resort could use a refresh. The onsight restaurant was closed during our whole stay, it's good the resort is across the street from Safeway and lots of restaurants. I would not return!

Upon arrival we were greeted by an amazing and friendly staff. The rooms are beautiful. The views…read morefrom the lanai is stunning. We had breakfast on the lanai each morning. The kitchen has modern, high quality appliances. I can only wish my fridge/freezer was this big at home. Ice maker kept with our demands. The onsite restaurant, Oasis By The Sea, had good food and fabulous drinks. Drinks poolside is hard to beat. The beach is enjoyable, but not for swimming. The pool more than makes up for that. My little one loved the kiddie area in the pool.

This was our first visit to the island of Kauai and wanted to stay in an area on the east side of…read morethe island. After looking at prices and reviews we decided on this location. We arrived early in the day so we're not able to get into our room but the staff held our luggage and recommended a few places to eat and watch football. Once able to get into our room which was on the 3rd floor looking over the pool area but far enough away from the noise. The room was quite large with a great kitchen area with granite counter tops and nice appliances. Also a large bathroom with tub and separate shower area as well as two toilets. It was a one bedroom. There was a small lanai off the bedroom and you could open the sliding door from the living room. There was also a washer/dryer in the room. The view from the room looked over the whole pool area which has a winding pool that you can walk around over to the main pool. They also had gas grills to use and many people did. One note is if you open the sliding door in the living room area and don't match up the line in the top of the doors, the air conditioning doesn't go on. We thought the air conditioning quit. After calling the front office someone came within an hour. Told us about the line. We also had an issue with the washer and after a call to the front desk a maintenance person was there within an hour. The staff we interacted with were very friendly and very helpful. Giving us recommendations for a place for fresh fish to grill. There is also a small restaurant which we tried a few nights for some drinks and appetizers. The views of the ocean are great. There are also chairs to sit on the beach area and enjoy the water. The beach is not large but very clean and nice to relax at. There is a shopping center across the street to buy things for the condo. We will stay here again next time in the area.

Booked a room just for the day, our last day on the island…read more turned out to be a refuge during hurricane Lala Only the bar was serving drinks and food Place can definitely use more variety as other restaurant only opens after 5pm Weather kept everyone inside and felt very cramped Overall a nice hotel

We stayed at this property in August 2026 in their Oceanfront Suite and compared to the other…read moreSheraton on the island this is definitely much worse particularly for a $1k+ night room. While the staff is super friendly and helpful, that's unfortunately the only good thing about the hotel. The property itself looks ok from the outside but if you look closer you'll notice that pretty much everything metal is corroded or rusted (including TVs). Unlike the other Sheraton, their parking situation is much better as the lot is huge and will never fill up. The oceanfront suite is very large but full of issues: - AC unit is insufficient even on colder / cloudier days and extremely loud - To make things worse, the AC filters are filthy and looked like they haven't been changed in years (which is probably true) - The room has no carpets and the floor looks just ugly and cold (although it's not actually cold because the AC is garbage) - The shower has the most idiotic design where someone turned a great idea into a flooding situation and every time you use the shower the whole bathroom fills up with water To top it all, there are no decent restaurants on the property and pretty much all the food you can buy onsite is overpriced food court stuff. If you're on the island of Kauai and must choose one of the 2 Sheratons, definitely go with the one in Poipu.

This a Shell/Wyndham resort timeshare property. It has nice studio and kitchenettes. Most do not…read morehave elevators and it is 22 short steps to each floor. When you check-in, they will take a credit card for incidentals and charge about $18/day resort fee on top of other costs. Then they will direct you across to the concierge/1st timeshare contact to get first sales pitch. You can skip and just leave after getting key. I listened to others get the standard offer to get gifts to sit thru a pitch. My room was studio 3rd floor, 44 steps to top. No kitchen, but microwave and fridge. Interesting note is that AC unit is connected to sliding door. If open, it shuts off. Patio is nice, overlooking grass area with BBQ spots and tikis. Grill equipment is in room. Main lobby has bar and restaurant. Coffee in AM and juice is early PM. Good middle spot on the island so you can go north or south when exploring. Due to (prior?) homeless issue (I had no issue), they only have ice at the main desk, also you can get other items like coffee refills there as well. Limited gift, food shop area, but there is a nearby store with all you need. We had no significant issues, other than avoiding the timeshare pitch. Nice location, clean, it is a humid location because it is near the beach and it rains regularly. There are sometimes they leave remodeling items in parking lot, which fills quickly after dark, and the outside trash can also fill quickly. Lots of chickens, which you can't avoid in the islands. I would return in the future.

Check in was a breeze until they told us we must go to the concierge for our wristband keys. What…read moretranspired was an aggressive interaction in which the concierge misled us into believing we were required to sign up for a "safety briefing" which is "required for all guests" staying at the resort. She insisted that all guests go through the process to maintain the "safety and security" of the resort which was completely false and untrue. Instead of feeling the Aloha spirit we felt intimidated and unwelcomed. Aside from the timeshare aggressive pressure sales pitch from the concierge the resort was great. The units have a full kitchen, large living room, separate dining area and comfortable bedrooms. The ice maker in the freezer does not work but ice is provided at the front desk. The pool and hot tub is beautifully maintained and the grounds are groomed daily. The housekeeping and grounds staff are very helpful and friendly.

I have been to this hotel 3 different times. I live the tiki bar it is literally one of my fa…read morefavorites places to be when visiting Kauai. The last time I was here was the weekend that Hurricane Lowell decided to pass by. The entire property was without power for a few days and the water the staff handled the situation made me a customer for life. I can't say enough about the employees that helped all the stranded people. From the pasta dinners to the scrambled eggs in the morning, we don't know how you did it but you guys were awesome. My daughter got married on the island and the place we rented for the week of the wedding was destroyed. This hotel and their staff really took care of us when we were basically homeless. Thank you to all the great employees!

stayed here for 1 night before our 4 day backpacking trip on the kalalau trail. super relaxing…read moreafter a 5 hour flight- it was nice to walk to the neighboring beach to stretch out before our trek. they were able to keep some of our bags safe as well- when we came back, they were still there! friendly front desk tons of sitting area as amenities- if you are rolling up with a big group, this is a great area to reconvene. love that a water dispenser is available here too

Stayed on August 14th. Resort was immaculate, grounds were beautiful, staff was friendly, beds were…read morecomfortable. Would recommend to anyone desiring a centrally located beach front reasonably priced hotel within walking distance of shopping and restaurants.

I recently had the pleasure of visiting Kauai for the first time and stayed at the Aston Islander…read moreon the Beach. Booking through Costco was a breeze, and I felt like I got a good deal. Overall, I'd give my experience a solid three stars. First off, the staff was wonderful. Peggy at the front desk was the sweetest and made us feel right at home. The hotel grounds were stunning, with a beautiful pool area and lush surroundings. And those chickens? They were everywhere! A fun surprise for a first-timer like me. We had a garden-facing room on the third floor that still offered a decent ocean view. The room was a bit dated, but I loved having a little kitchenette with a fridge, microwave, and sink. Plus, the DVD rental in the lobby was a nice touch since every room has a DVD player. There were a few surprises, like no elevator, so lugging our bags up three flights was a workout. Our room wasn't ready when we arrived, but we got two free drink tickets for the Tiki Bar, which made the wait more enjoyable. However, the Wi-Fi in our room was spotty, and there wasn't much help available. Luckily, I managed to hop onto the neighbor's Wi-Fi to stream Netflix, though the local TV never worked, which was a bit of a bummer. The early morning rooster calls were definitely new for me, but I came to appreciate them as part of the island charm. Parking was tricky if we got back late, but on the bright side, the location was fantastic. We could walk to the Coconut Marketplace, and the vouchers and coupons we received were a nice perk. Overall, despite some hiccups, the beautiful island setting and friendly service made my stay memorable.

We love staying here as it is right on the Ke Ala Hele Makalae (bike path). Love the location as it…read moremakes a great mid point on the Island for day trips. Love the grounds, pool, ping pong and bbq grills. We do ocean front rentals and love the sound of the ocean and yes, even the chickens and roosters around the grounds. I suggest staying on the top floor of your building of choice and the floors are not sound proof and you can hear the people above you.

The young girl at front desk is very rude was not cool with our check in .of all the years we have…read morecame here she is so horrible I was completely nice to her and yet she she had a bad attitude find someone else

Had a really good overall experience here…read more View/location is obviously spectacular. Room: Ocean view studio suite is nothing short of incredible. High floor with a perfect view of the bay. Open layout with a large bathroom and huge walk in closet area. Service: Was overall really impressed . Wife had an allergic reaction to something one evening. We called the front desk who unlocked the on site shop to get her allergy medication after the shop had closed for the night. All of our servers at the restaurants were very friendly, pleasant, and warm. Housekeeping was slow and did not make up our room during the few hours we were out from morning to early afternoon, but we called the service team and it was made by the time we got back from dinner. Fitness center was spacious and had plenty of equipment/machines - never felt crowded despite being busy. Restaurant food: The breakfast buffet and dinner meal we had were very good. The buffet in particular was great - so many dishes, omelet station, delicious Hawaiian coffee, etc. Main complaint is that the hotel felt quite packed (including the pool and beach area). We went during peak season so I guess this is to be expected. Tough to avoid though given this will always be a popular destination for non hotel guests as well. It's expensive for what it is, especially compared to international resort destinations at the same price level (a function of proximity to CA I guess) but overall was a worthwhile stay. 5 stars for the views and service t(hat went above and beyond).

Ever since I saw Jurassic Park and watched that little dinosaur with the popped collar spit in…read moreNewman's face, I knew I wanted to visit Kauai. Now, was that scene actually filmed there? Who knows. I was a child, and a guy who lived down the street that my mom made me call "Uncle" told me it was. I've trusted that man with absolutely zero credentials for over 30 years. Well, I finally made it to Kauai, and let me tell you... it is absolutely gorgeous. Lush. Green. Rainy. And now I also look like Newman from Seinfeld. The circle of life. I spent four nights at 1 Hotel Hanalei Bay, and it was... nice. Let me start with the good. My room was beautiful, the views were incredible, and the grounds are spectacular. Tropical plants everywhere, waterfalls pouring down the mountains, and postcard views in every direction. Now... the not-so-great. The food was aggressively mediocre. By day three I was fantasizing about a microwave burrito like it was a Michelin starred meal. I would've fought someone for a Cup-O-Noodles. I think it's called 1 Hotel because it's the one hotel around, and they know you've got nowhere else to eat. Unfortunately, all three restaurants seemed to have the exact same menu. Room service, The Sandbox, and the sushi restaurant all blurred together into one very expensive wagyu smashburger. The staff? Honestly, I can barely review them because I hardly interacted with anyone. Nobody bothered me, which some people probably love. The pool is beautiful... but there are nowhere near enough lounge chairs. Every morning it looked like the midwest trophy wives stormed the pool deck at 6:00 a.m. to reserve every chair with towels. If you want to sit within eyesight of the water, you're going to need an alarm clock and the competitive spirit of a suburban mother on vacation. Which brings me to... the kids. Look, if you have kids, that's wonderful. They're just not for me. Splashing. Screaming. Running. Falling. Crying. Parents yelling at their kids. Parents yelling at other people's kids. Kids somehow yelling at adults. It was like spending the afternoon inside a Dave & Buster's that happened to overlook the Pacific Ocean. If you're looking for a quiet couples getaway, I'd probably avoid summer break. There is an adults-only pool, but it's pretty small and mostly occupied by guys taking "business calls" while crushing Michelob Ultras. There's also a tiny beach area that's... ehhhhh. Now the spa? That's where this place shines. The second you walk in, it smells incredible. The kind of smell that immediately convinces your brain you've become a much healthier, more emotionally stable person. I got one of the best massages I've ever had from an amazing therapist who somehow found muscles I didn't even know existed and negotiated a peace treaty with all of them. I walked out feeling completely relaxed, refreshed, and significantly less judgmental about everything else. I'd absolutely go back for another massage, and next time I'd definitely book a facial too. My biggest surprise was the cleanliness... or lack of it. For a luxury resort, it never quite felt polished. Dead flies sat on windowsills around the property. The carpets always looked a little grimy. There was a half-finished iced coffee sitting outside my elevator that stayed there for a day and a half. None of it was a huge deal individually, but after a while you start noticing all the little things. Overall, I had an amazing trip because Kauai itself is one of the most beautiful places I've ever visited. Would I go back? Absolutely. Would I stay at 1 Hotel again? Probably not. For what they're charging, I expected luxury. Instead, it felt like I paid luxury prices for a really nice hotel that still needed someone to walk around with a rag and a trash bag. If I'm spending that kind of money again, I'd probably book the Four Seasons.

Hurricane Lowell and Marriott Corporate almost cancelled our 12 days here--over 7 hours on the…read morephone with for, them trying to get us to cancel our reservation post Hurricane...so when they cancelled us, I called the resort itself and our reservation was still active, and the resort reopening 3 days prior to our scheduled arrival, so yay!! That said, we were one of 10-15 occupied rooms when we arrived, with more staff than vacationers, but the staff was EXCELLENT and so happy to be back at work. EVERYONE was awesome, from front desk ( Rita), concierge ( Tiffany, Holly, Boon), back room (!/ ownership?) Nolani, Nancy, Michele), to Nanea ( Cass, Shiama, Chris etc), and finally activities ( the BEST Veronica, Dawn, Mina and Micah) who put up with our long talks, bingo- bracelet making- canvas bag making- Kikui lei making etc)... and truly showed the spirit of aloha. That said, evidence of extensive tree damage but with ongoing clean up and never safety issues. Still beautiful bit with maybe a bit less moa ( chickens)..boo!! But plenty of nene.. Beautiful pools and grounds too. Absolutely cannot wait to return next year!!

I wanted to check out our old stomping ground. I used to own the Princeville Westin, transferred it…read moreto Maui. We haven't been here since 2012 so it has been a while. They have valet parking and parking for guest staying here. It's even great that they have a parking lot just outside the front entrance for the public access to the beach. So I was able to park and walk into the facility without paying anything. They have updated their facility and remodeled a lot of the units. The lobby area was nice and downstairs. I remember from before that all of the food and restaurants are downstairs. The pool area was really clean and that they also had redone some of that surfacing. It wasn't too crowded, which was nice and we walked around all of the different building areas. They have added a lot more units and it was very big compared to long ago. There wasn't any beach access like before I think you had to go around to the other area to enter that area to access the beach. Facility is clean and very nice. It was so much fun to reminisce and go back to the old complex.

We really enjoyed this Luau. It was very well organized,…read morethe service was good, great views of the beach and the food was really good! The show was great, beautiful dancing, the MC was fun, and the women playing the guitar on stage had a beautiful voice. I would highly recommend this Luau over others in the area. There is plenty of free parking.

The view is -- WOW! The beach right there. Gorgeous. My…read moreissue was the heat. It's an open restaurant with no doors and being steps from the beach it should've been breezy, especially New Year's Day. They had fans over head but were not using them. I asked if they could turn them on and the lady said she would and never did. That was horrible. Trapped heat and me do not agree. The other thing is the bathroom. It's in the hotel and when asking where it was, I was told "that way" with a point. I went that way and entered the first doors but those were the hotel rooms. I left and went in the next doors and there they were. There was no sign. The "that way" direction was not helpful besides knowing which way not to walk. I've been to a few luaus and they usually split up the different islands in dance and it's apparent. Here, I was lost. It felt rushed and the story didn't -- well ?what story? Really. It was still a wonderful night. We celebrated my son getting engaged that day. Nothing could've killed our night. There is another one on Kauai that is more authentic. I forget which one since it was in 2012 when we went but it was amazing. One thing that was very disappointing was being steps away from the beach yet no viewing of the pig being unearthed. That's a huge part of the luau experience and that was the biggest disappointment. My sister, nephew and (now) daughter-in-law had never been and we were excited for them to see it.