It was a pleasant visit. Nice open layout. You can feel the outdoors! Pleasant pool. Nice outdoor…read morebar and restaurant. Staff is nice. Not luxury. However very pleasant. Restaurant was nice. Food was good. Staff was great.

Bathrooms are infested with mold and we saw mice at the Crooked Surf for dinner in addition to the…read morenonstop cranes that drove by the pool all day. The attached photo was finally taken on my fifth sighting of the crane after I could no longer ignore the noise. We had to ask for body soap, shampoo, towels, and robes multiple times throughout our stay. Sheets were changed twice throughout our whole week of visiting. Truly disappointed and will never return. Especially for our honeymoon and first ever Bonvoy experience.

This was our first visit to the island of Kauai and wanted to stay in an area on the east side of…read morethe island. After looking at prices and reviews we decided on this location. We arrived early in the day so we're not able to get into our room but the staff held our luggage and recommended a few places to eat and watch football. Once able to get into our room which was on the 3rd floor looking over the pool area but far enough away from the noise. The room was quite large with a great kitchen area with granite counter tops and nice appliances. Also a large bathroom with tub and separate shower area as well as two toilets. It was a one bedroom. There was a small lanai off the bedroom and you could open the sliding door from the living room. There was also a washer/dryer in the room. The view from the room looked over the whole pool area which has a winding pool that you can walk around over to the main pool. They also had gas grills to use and many people did. One note is if you open the sliding door in the living room area and don't match up the line in the top of the doors, the air conditioning doesn't go on. We thought the air conditioning quit. After calling the front office someone came within an hour. Told us about the line. We also had an issue with the washer and after a call to the front desk a maintenance person was there within an hour. The staff we interacted with were very friendly and very helpful. Giving us recommendations for a place for fresh fish to grill. There is also a small restaurant which we tried a few nights for some drinks and appetizers. The views of the ocean are great. There are also chairs to sit on the beach area and enjoy the water. The beach is not large but very clean and nice to relax at. There is a shopping center across the street to buy things for the condo. We will stay here again next time in the area.

Beautiful, spacious condo with two master suites and 3 bathrooms. Views are gorgeous from the…read morebalconIES. It's a newer 2005 property that is well-maintained and our condo G302 had access to the most gorgeous sunrises. Beach is not recommended for swimming, but the complex has a beautiful pool that the kiddies will love. I appreciate having a well-appointed kitchen that gives you a lot of flexibility in planning your day. Safeway is conveniently across the street.

This is the beach to catch the most amazing sunrises!…read more The sounds of the waves plus the picturesque scenery makes the place ideal.

I wish I could give zero stars…read more Our stay started off on the wrong foot, and unfortunately, it set the tone for the rest of our trip. We checked in, and right away, the room wasn't impressive. There was a strange scent lingering in the air--like something was being covered up with multiple plug-ins. Everything felt dated: the furniture, the decor. The kitchen looked decent with updated appliances, but that was about it. We tried to brush it off and went to the pool (which looked much smaller in person than in the photos), then came back to the room. That's when the real nightmare began. My youngest daughter went to take a shower in one of the bathrooms. Moments later, I hear screaming. I run in and see sewage--yes, actual dark, smelly sewage--coming up from the shower drain. My daughter is crying, I'm shaking, and the stench is overwhelming. We immediately called the front desk, and someone was sent to "unblock" it. I begged the manager to move us to another room due to the smell and potential health hazard, and all he said was: "There are no rooms. You can check out, or stay and we'll send housekeeping." Excuse me? This isn't a spilled drink--they're talking about cleaning up sewage with a mop? I asked if they planned to professionally decontaminate the area, and the answer was no. Just their regular housekeeper. It wasn't until I was clearly desperate--three kids, nighttime, a trip we booked months ago--that they finally offered to send us to their sister hotel for one night. But we'd have to pack up, drive there, then return the next day--basically waste precious time and energy. This was a special occasion trip. We paid extra for an ocean view, and it was supposed to be an anniversary celebration. And to make things worse, nobody seemed to care. The manager responded with a condescending tone like I was overreacting. He actually said, "These things happen once in a blue moon." Okay--then have a plan for when they do! It honestly felt like he thought he was doing me a favor by offering a one-night refund or a small room at a different hotel. No real apology. No accountability. Just a lot of shrugging and gaslighting. We ended up staying, but were only refunded for one night. The second bathroom was out of commission (we didn't feel safe using it), so our whole family had to share one shower for the rest of the trip. The awful smell never fully left the room. Also--the in-unit washer and dryer? The washer smelled horrible, was full of sand, and looked like it had mold in the plastic lining. Just gross. This whole experience left a horrible taste in our mouths. I honestly don't understand how this place is being managed. If the rooms are owned by individuals and managed by this hotel group, do the owners even know how badly things are being handled? What was supposed to be a beautiful anniversary trip with our kids turned into one of the worst travel experiences we've ever had. Stay far, far away from this place!!!

Clean, comfortable rooms in a stunning setting on the Kaua'i coast. I've heard that resorts are no…read morelonger allowed to build so close to the coast, so this is a real gem, especially if you want to get right out on the beach for a beautiful sunrise. The pool area and all the landscaping is especially lovely. All the staff we interacted with were very nice, especially when I lost an item and the front desk gave us a call later for a status update. Parking is easy and convenient, and the Coconut Marketplace with ABC store within walking distance really made this location awesome with easy access to shops, grocery, and food. We really missed the convenience later in the trip at another resort. Downtown Kapaa is also a short drive or walk away. The lack of elevators is a major downside at this location, however. For our party, staying three floors up with no elevators was inconvenient but doable, but for others it could be impossible so please be aware and call ahead if this is an issue for you. I did hear that the resort will be undergoing a renovation soon, and I sincerely hope elevators are a priority.

This is a beautiful resort. You are right on the ocean and if you get up early enough, you can…read moreenjoy the sunrise. They keep everything perfectly neat and clean. You are within walking distance of stores and restaurants. I would definitely return!

After a failed attempt at staying at a different property on Poipu that turned out to be ant…read moreinfested (ants were literally crawling all over the bed, walls, floors and shower), my wife found Aston Islander available for a VERY last min booking on the same day at a reasonable rate. Check-in took awhile, but the front desk people were super friendly and provided us a complimentary bottle of wine when they heard that we were staying for our honeymoon. Daily housekeeping is apparently not offered, but we did ask that fresh towels be provided daily. This request was hit or miss, and we often found ourselves needing to go to the front desk to ask for a change in towels the next day. The room itself is surprisingly spacious and clean, although older and dated. It was quite amazing to wake up to the sight of the beautiful Pacific Ocean right outside our patio window every morning. Although the waters on this side of the island were not protected and too rough for us to think about jumping into the ocean safely. We were told that seals and sea turtles would occasionally make their way onto the beach, however this was apparently more of a rare sighting and never materialized during our stay. We actually just wound up going to Poipu most evenings to see the sea turtles come in to rest on the beach. There is a DVD machine near the front desk where you can rent movies for free. And a Playstation in the room to watch the DVD's with. However, the dual shock controller definitely had taken a lot of abuse and would just rumble randomly whenever the power was turned on. And most of the buttons either did not work or would only work sporadically. There are no elevators here, despite the various buildings being at least 3 stories tall. We wound up having a 2nd floor room and found ourselves hauling all of our heavy luggage up multiple flights of stairs. If you are elderly or disabled, you should definitely request a 1st floor room. Additionally, they do not have any real lighting on the outdoor common areas that connect the rooms with the front foyer. Instead, there are just the small, garden solar lights stuck into the ground along the paved path. This is honestly quite a safety issue as the area is literally pitch black at night as you're either leaving the property or coming back. With only the small lights on the floor to guide your way while you hope you don't trip over any cracks or unseen objects. The hotel has a large, private parking lot that is shared with the nearby businesses on the same property lot. However despite the large amount of parking spots, we constantly found ourselves needing to circle the lot looking for a free spot whenever we returned back later at night. We suspect that some locals may be using their parking lot for temporary/long-term parking, as we did see a few vehicles that had multiple tickets on the windshield during our stay with warnings of towing due to abandonment. Despite the tickets/warnings, we did not see any of these vehicles actually towed during our entire stay here. Despite the issues outlined above, we did overall enjoy our stay here. And would recommend this property if you're looking for a slightly more affordable option than many of the high-end resorts that dot this island.

I recently had the pleasure of visiting Kauai for the first time and stayed at the Aston Islander…read moreon the Beach. Booking through Costco was a breeze, and I felt like I got a good deal. Overall, I'd give my experience a solid three stars. First off, the staff was wonderful. Peggy at the front desk was the sweetest and made us feel right at home. The hotel grounds were stunning, with a beautiful pool area and lush surroundings. And those chickens? They were everywhere! A fun surprise for a first-timer like me. We had a garden-facing room on the third floor that still offered a decent ocean view. The room was a bit dated, but I loved having a little kitchenette with a fridge, microwave, and sink. Plus, the DVD rental in the lobby was a nice touch since every room has a DVD player. There were a few surprises, like no elevator, so lugging our bags up three flights was a workout. Our room wasn't ready when we arrived, but we got two free drink tickets for the Tiki Bar, which made the wait more enjoyable. However, the Wi-Fi in our room was spotty, and there wasn't much help available. Luckily, I managed to hop onto the neighbor's Wi-Fi to stream Netflix, though the local TV never worked, which was a bit of a bummer. The early morning rooster calls were definitely new for me, but I came to appreciate them as part of the island charm. Parking was tricky if we got back late, but on the bright side, the location was fantastic. We could walk to the Coconut Marketplace, and the vouchers and coupons we received were a nice perk. Overall, despite some hiccups, the beautiful island setting and friendly service made my stay memorable.

Very middle of the road hotel for Kawaii, works in a pinch for the budget. Of note: pools are…read moremediocre at best and cold, hot tub was alright but out of service one afternoon. Nice location next to Lydgate Beach park and an amazing playground area if you have little ones. Tiki Bar is pretty meh food wise, Garden Grill has a good breakfast though. Rooms are pretty spotty. First one we got was very run down but we switched to a slightly more modern one that was better. Specifically need to shout out to their employee Curt - dude is by far the best hotel employee I've ever encountered. He was amazing, helping us with our bags, then helping again to switch rooms, entertaining my 2.5 year old, giving him multiple presents for no reason and allowing him to feed the fish. He was so kind and funny and just the best. Without him, our experience would have been much less memorable.

4/29/26: Weeeellllll, this place ia the motel 6 of Hiltons. This hotel should NOT be classified as…read morea "Hilton" property. We were locked out of our room (cottage 3121) for forty five minutes yesterday, because the battery to the outside door lock died. Then, later that evening, we had to call maintenance again because the inside lock is broken. 4/30/26: we decided the price was not worth this crap hole. When we went to check out and cancel our week reservation, they didn't even try to remedy any situation. We are Diamond Hilton member's and there are pretty much zero perks for us loyal customers. Still had to pay $25 a day for parking! Like....come on. Pro: bed was comfy We ended up booking a airbnb instead. So we'll be paying a little more for our trip, but its worth it. I would seriously avoid this property if you can. But if you are on a budget, it might be okay. Make sure to look at all of the reviews!!!!

Absolutely everything was perfect. Kauai , the Capt was awesome! Same name as the island. Ask for…read morehim by name. Knowledgeable, funny, highly skilled, professional , safe and let you know what to expect. Great staff Audrey, Ariel and Elee. Was the most beautiful and lovely adventure tour covering the NaPoli Coast. Gave so much information even down to the waves and weather as they changed. Very comfortable. Some enclosed areas but mostly open. Gets lots of air flow so you don't get sick. Take dramamine just in case. Loved this the most of a 12 day stay! Golden!

The staff is super cool & friendly Waking up to the sound of…read morethe ocean is amazing!! There is a little beach within walking distance of the hostel..

The location being in Kapaa is, although not one of the recommended tourist sites, actually very…read moregood. It's at the halfway point between the north shore and the south shore--thus saving you time to circle the entire island, compared to if you were living in either north or south. The room is somewhat dark and humid. Not quite pleasant. They should up the quality on their grab and go breakfasts.

The only good thing about this place is the oceanfront view. Very bad customer service. The staff…read morein the front desk need to get a proper customer service training specifically the blonde lady. She is rude and seems to be unhappy every single time i interacted with her. Always seems irritated when approached and never had smile on her face. No thank you, no nothing when we checked out! TV didn't work the entire time (5 days) of our stay, AC barely worked! The cheap breakfast provided runs out early everyday but they make sure they charged you upfront for the resort fee during check in! The beach towels are so old they were so rough on your skin. NO I will not recommend this place!

Resort is a joke. Besides the location, got nothing. Roaches, molded furniture, dirty pool…read more.. Office staff would not attend to the concerns. Beyond RUDE. Stay some place else

I wanted to write a review on my recent stay here with my husband. I also want to preface by saying…read morewe visited Kauai for my husbands grandma and auntie's funeral and had to last minute book given the circumstances so there wasn't much to choose from. We booked through the direct website and the photos that they had of the condos on the site were definitely a lot more updated and nice compared to the unit we stayed in. My husband & I aren't that fussy about things being outdated but I feel that they should have made it clear when booking that the photos they have up might not be the exact unit you think you are booking and could be completely different. We also both felt the unit wasn't very clean, you could see hair on the bathroom floors, the carpet was really stained and dirty as well. And the bed was so uncomfortable and really firm. Additionally when I read reviews on these condos all of them mentioned air conditioning so I assumed ours would have ac as well but ours did not. Even with all the windows open at night it was very uncomfortable trying to sleep with the unit being so hot. The front door lock was broken and we had to double check it was locked because it wouldn't lock every time which was a concern. Overall it wasn't a terrible place to stay, its Kauai at the end of the day and the grounds were beautiful but I just can't justify the amount we paid for what we received. On a more positive note the staff at the office were so friendly and I really enjoyed talking to them!