I strongly advise against hiring Gaytan's Painting and Remodeling (Jose Gaytan) based on my recent…read moreexperience. I hired them for both interior painting and hardwood floor installation, with a total labor cost of $13,000 (I supplied all materials). Out of total $13,000, $6,250 was for hardwood installation, 1019 sq ft of prefinished oak wood. Over the course of the project, I paid them $5,500 in good faith, fully expecting the work to be completed as agreed. They promised to complete everything in two weeks, but for more than three weeks while they were here, they couldn't complete even half of the painting portion of the project, there was still no sense of urgency from them.
One of the most troubling aspects of my experience was that the contractor never informed me in advance that they would not proceed with the hardwood floor installation. They removed my carpet and continued to request and receive payments, giving me every reason to believe that the hardwood installation would go smoothly as planned. It was only after they had received substantial and excess payment that they finally revealed they would not be doing the hardwood installation, leaving my home with exposed subflooring and in a state of disarray. This lack of transparency and delayed disclosure felt deceptive and left me in a very difficult position.
As for the painting, the only areas completed were three bedrooms upstairs, plus the master, bath and closets. Even in these areas, the work was subpar. Doors and trim were spray painted without any proper surface preparation, causing the paint to peel off. Many doors and window hardware were left uninstalled, and a significant amount of the paint I purchased was wasted or left open and unusable. The overall quality of workmanship was far below professional standards, and my home was left unfinished and in need of costly remediation.
Despite my repeated requests, Jose Gaytan refused to provide any proof of a valid painting license, bond, or insurance--basic requirements for any reputable contractor. When I discovered the extent of the damage and poor workmanship, I asked them to leave the property temporarily and return only after providing valid license and insurance information. At no point did I provide any formal written notice terminating the contract. However, instead of addressing my concerns or providing the requested documentation, they claimed they had been "fired" and refused to return to complete or fix the work.
In summary, Gaytan's Painting and Remodeling collected $5,500 for labor only, for work that was either not performed or done poorly, and only managed to paint four bedrooms upstairs and the master bath and closet. They abandoned the job, refused to provide any documentation of their qualifications or insurance, and never received any formal contract termination notice, but still used that as an excuse to walk away from the project. I am now left with additional expenses to repair the damage and complete the work. I would not recommend this company to anyone seeking reliable, professional, or trustworthy service.