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Midwest Hardwood Flooring

1.0 (2 reviews)

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11 years ago

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12 years ago

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Royal Home Flooring - Damages done

Royal Home Flooring

(124 reviews)

We got our masters bedroom refloored with hardwood, and basement redone with vinyl…read more Our point of contact was Sam, who was professional and responsive. He communicated through text and phone with us, answering all our questions and helped us through the process when we wanted to change the vinyl type before starting the work. I found the complete service at a competitive price ($5-7k) and the installers respectful and efficient! I would recommend this business highly.

I got my floors in 2023 in which they began gapping quickly. I was charged for shoe molding that…read morewas also never done. After numerous attempts to fix the gaps I was lied to that it was water damage but the guy who came spoke zero English (this matters later) and didn't even touch the floors. My stairs were over hung by 2 inches with no support and they cracked. Arthur committed to replacing the bottom floor but played number games with the upstairs. Something felt really off so I did some research through connections I have and found there to be 25 complaints of gapping and bubbling with the company. When challenged I was told by Arthur his lawyer was being added to the email but there is one problem that email doesn't belong to any attorney at all for that matter. As much as I didn't want to take this route, there is clear illegal deception with the business, and they refused to make it right and provide what I paid for so I feel I now must be the person who unravels everything from the people who working there and their training, contract issues, and so much more. I warn you to do your research and I will let the rest unfold publicly and keep everyone updated

Legendary Flooring

Legendary Flooring

(22 reviews)

Managing a carpet installation in a townhouse over 1000 miles from where you live is not an easy…read moretask! We contacted Legendary Flooring in November to help us choose carpeting and arrange an installation date in a townhouse we owned in Lake in the Hills. We were balancing installation, painting, and tenant move out on a tight schedule around Thanksgiving. With the help of Legendary Carpet and a great painter, we were able to work around schedules and have the carpeting installed immediately after the painting was completed and while the tenants were finishing up their move. The plan came together perfectly with the outstanding help of the Legendary Flooring team. When we made the trip up to visit the townhouse after all of the installations and painting was done we found everything to be exactly as we had hoped. Kimberly at Legendary was a Superstar, reaching out to the tenant and coordinating with the painter to have the carpet installed the day before Thanksgiving. I would strongly recommend Legendary Flooring for any work you are planning. We found them to be extremely easy to work with and flexible working with a complex schedule to get the job done at a very reasonable price. It's easy to see how they came by their name - Legendary Customer Service!

Everything went great with this flooring company. Kimberly (the owner) came and measured and had…read moreeverything ready within a weeks time. Juan and his guys finished were laying the basement berber carpet. Kimberly is very personable and provided several different options and colors. Their carpet installer Juan did a fabulous job! He was efficient and very hard working. We'll definitely be using them in the future to complete our upstairs flooring. Thank you!!

Midwest Hardwood Flooring - flooring - Updated November 2026

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