Great vet! They were able to take us with in a few days and the Dr was great. Went for a routine…read morecheck up and also having flea problems and the doctor was very informative and explained everything very well.

Front staff pleasant, they understand us anxious, nervous, overbearing parents. Doctor is thorough…read morecalled with results, explained situation and options.

We have been going to Silverado Veterinary Hospital for over 20 years. Their service is…read moreoutstanding! The entire team at SVH is super friendly, helpful, patient, professional and knowledgeable. We took our 1 year old Blue Heeler, Raider Jr, to get his annual physical and vaccinations last week. He is not a fan of the vet and was very timid. Dr Campbell and her assistant worked with him to settle him down and give him the exam. They were extremely patient and gentle with him. He relaxed and all was good! Many thanks to both! Throughout the years, we have always received fantastic service from SVH and we would highly recommend them. A special thanks to Amy, who always has a hello for us when we see her! She has been such a big help and friend to us for many years :)

Best clinic I've ever visited--human or animal. As a doctor, I'm blown away by their efficiency;…read morethey return calls in seconds while my own physician takes months. The customer service here is elite and the support for a first-time pet owner is unmatched. A total blessing for me and my pup! Also my pup got spayed by Dr Blaviss and the way she's acting as if she didn't have all her organs taken out.... Wow. She's doing so well post surgery (maybe too well cuz I'm scared she'll pop her stitches)

I have been a customer for years and I have 1 dog and 2 cats, previously had 2 cats with them. I…read morewas just informed by Chewy that my prescription can only be filled if I have a mailed written prescription from the vet. I was not informed of this policy so now my medication is going to be late and when I called to pick up the written prescription they said it would take 24-48 hours. It has been 2 days and still no call. I am not ok with this policy so I will be taking my babies elsewhere.

Horrible communication with clients. With something as urgent as prescription medicine for your…read morepet, you'd think they would have clear communication if there's a hiccup of any sort. Instead of the vet calling me I received a call from my pharmacy telling me they tried multiple times to get my dogs prescription refilled.

The doctor explained to me what was going on with Chase. He was very professional. And he cares.read more

The staff was friendly, attentive, and they took great care of my pet. A huge plus was that the…read morefacility was clean and inviting.

Dr. Moody and the team at Napa River Pet Hospital always take good care of our golden retriever,…read moreOatmeal. We know that he is in good hands and they keep on top of his care. They also have a nice dog run for Oaty to get some exercise after his visits.

I came to Napa River for a second opinion when Dr Underhill at Silverado was telling us we needed…read moreto put our dog down immediately because his platelets were so low he would die a painful death if we didn't do so. On the advice of a friend who is a vet in another state, I got a second opinion from Dr. Carroll. It turns out that the test done at Silverado was inaccurate and his platelets were fine. So thankful I sought a second opinion here and have since moved all vet care over to them for my very much still-alive dogs. Dr. Carroll is a wonderful and thorough vet who truly cares and goes out of his way to communicate well with you through any health challenges you may navigate.

I started seeing Dr. Jeff about four years ago with a new puppy I rescued. Since that time we…read moretransferred the care of all the family dogs to his care. This man is the most genuine, compassionate and honest veterinarians in town. We had to say goodbye to two senior dogs at 14 and 15 years of age last year. Dr. Jeff was amazing as he helped us through the process. I admit it is hard to leave a good review because I am torn. He is simply the best, but when everyone knows that, he will be more difficult to get in to see!!!!

Non-transparent pricing (they will give you a quote for vaccinations but not include the cost of…read morefollow-up vaccinations, this is very abnormal, all other practices are very transparent about pricing). The vet himself is a jerk. He insults customer's to their faces and behind their backs. He said, and I'm quoting verbatim. "We're not a very good fit because you obviously don't care about your pets at all". He said this despite us having ALL the work done HE recommended. He just said this as to insult me because I complained about the non-transparent pricing. I'd say save your money and find another vet, because this guy is going to try to trick you into paying double or triple for vaccinations.

Love these wonderful animal loving people! Cassie and Marley…read moreare awesome. They are so nice and give great care to both their fury friends and family! Your fur kids are in great care with California Pet hospital and prices are reasonable! Cassie is so wonderful with the animals. The blood draw, etc are always done with such gentleness, and care!

They never helped me with medication for my dog! Eventually had to rehome, and recently learned…read morethat my dog had been running loose, had gotten away, was very thin, picked up and in Marin Shelter, had to be put down, all because California Pet Hospital wouldn't help with medication!

We received our dream dog from the Napa County Animal Shelter. You must be patient. I would…read moreperiodically go there. The rules are simple you visit the shelter, you see a dog or cat that you interested in, you put in an application only for that particular animal. You have a meet and greet with put a deposit down. They will contact you once you are approved. Our dog is already chipped and neutered and they sent us away with a little food and a free veterinarian exam. So we have an appointment to establish a local veterinarian. The place is well run, the staff is nice, and the animals are well cared for. I would recommend checking them out. They have stat sheets on all the animals.

I AM CALLING ALL ANIMAL LOVERS!!!!! PLEASE ADOPT THESE ANIMALS AND HELP YOUR COMMUNITY! The service…read moreis great and super nice. I got my cats from this shelter and they are the best but please get them tested for everything as soon as you get them especially for serious conditions like cancer, Feline Coronavirus (FCoV) (Which can lead to FIP I won't get too much into it (because you can do your own research which please do). Anyways please give these animals there forever home. This is a child ( girl) as seen in photos

I visited this clinic because I needed health certificates for airline travel with my cats. Before…read morescheduling and again when I arrived, I specifically explained that I needed the exam and certificate required for travel. I was quoted approximately $203 per cat by two different staff members. After the exams were completed, I was informed that the actual cost would be several hundred dollars more than what I had been told. My frustration was not with the price itself, but with the fact that I made my decision based on the information provided by the clinic. What disappointed me most was how the situation was handled. When I tried to explain that I had relied on the information given by their staff, I felt my concerns were dismissed rather than addressed. The owner ultimately ended the discussion without offering any solution. The medical staff were professional, and I did receive the documents I needed. However, the communication regarding pricing and the way the issue was handled left me very disappointed.

This is a call out to Napa West pet Hospital- today is Sunday and they are open until 6 PM and they…read moretake walk-ins. . I started calling them at 5:45 with a small emergency with my little Gigi. Nobody picked up the phone so I decided to drive down. . Two girls sitting at the front desk with not one person in the waiting room. So they ignored my phone calls number one. . Then I explained that Gigi might've pulled a nail out out of socket. There was blood everywhere and they basically told me that they couldn't see me because they close in four minutes and that the doctor was seeing his last patient and they don't take anybody after 6 o'clock and I got there at 5:55. They turned me and Gigi away without a care in the world. Maybe they should take their f-ing 'walk-in' welcome sign off the sidewalk. I am livid. Napa West Pet Hospital

I had to have my beloved dog, Coco, put to sleep today. Dr. Carol Spencer and her wonderful staff…read morecouldn't have been more caring. Dr. Spencer explained many options, but , it became clear that this would amount to palliative care and compassionate euthanasia was the best option. She and her staff were gentle and caring, ensuring his passing calm and peaceful.

If you have a French Bulldog and or receive a cancer diagnosis I do not recommend going here. I…read morelost my 5 year old frenchie after a lymphoma diagnosis. We came for testing on swollen lymph nodes, I sent an email asking for medication to be mailed to my house and was met with an email back that my dog had weeks to live, no call that he had cancer. It was heartbreaking. Palliative care seemed like my only option from the information I was given and when I changed my mind to try chemo there was no communication between doctors on his chart. I was told by one doctor to immediately stop Prednisone on account of him starting chemo and his entire neck swelled up, causing him to struggle breathing. When I took him in the other doctor at Alley Cat said that I should never have stopped his current medication. All of his information should have been shared between staff, because I had two different doctors telling me the opposite. I was then advised to rush him to the ER hospital and "hope they could start chemo" to save his life. Chemotherapy is not given out upon request, it is very hard to get appointments as it is and showing up at the ER an hour away they told me I should not have been advised to do so. I believe that this switch in opinions is what caused him to quickly deteriorate, and before we could start chemotherapy he passed away within three weeks.