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Cass County Smiles

3.0 (4 reviews)

Services - Cass County Smiles

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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11 years ago

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Dental Care of Raymore

Dental Care of Raymore

(3 reviews)

I normally don't post reviews but this is the worst experience I have ever had with a dentist. If…read moreyou choose to go here be very mindful of what you are paying for and if you have to set up payments really pay close attention to how much they are taking. I went for my bi-annual exam which is normally covered by my insurance 100%. They ended up doing a bunch of extra stuff and billed me $254.00, $50 is my deductible I paid that day. Then they showed that I owed $204 and set up a payment plan of $50 a month because I was not prepared to pay such a large balance that day. After insurance processed the claim I really only owed $191.60 total or $141.60 after my deductible was already paid. So I should have only had 2 payments of $50 and then the balance of $41.60 for the 3rd month taken from my account. As of right now they have taken $150 and still have 2 more payments scheduled to take from my bank another $50 then the $4 because they are still trying to collect $254.00 , which it should be $191.60. To me this is stealing. I have insurance for a reason and I expect to get 2 free cleaning a year if additional work needs to be done it needs to be discussed after my cleaning, then I can get a quote discuss with my insurance and do what is necessary at a future date. I feel like I didn't even get my free cleaning because I ended up being charged for it. They made me very uncomfortable with the extra work that was done, and after the cleaning normally you get your teeth polished didn't even happen, so they did not even complete the cleaning as far as I am concerned. I don't think they care about their patients at all just trying to collect as much money from you as they possibly can, then double dipping and being paid by the insurance as well.

I went for a cleaning forced to get other treatments instead of what was discussed. Forced to pay…read moreon appointment day even though wasn't a discussion. I was then billed twice for same day appointment. The. received another bill for more money. Poor customer service. Dentist was horrible. Do not go here. Especially if you might have any possible underlying conditions. They will take advantage of you and over charge you! Total rip off. Felt completely out of control, judged and trapped.

Cass County Smiles - generaldentistry - Updated May 2026

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