Well this is the 2nd time I've had an appointment and they didn't have me on the schedule. I used…read moreto go here but the dentist there had blood shot eyes twice and seemed like he was high....I commented on that at the desk. Well then he moved to Texas and this clinic got new dentists. It's not a local dentist office. It's a chain that rotates people through. Lately the dentists have been the same but you never know who your hygienist will be. I quit and went to another office, but Covid hit and that office closed. When I had a crown break off and needed emergency dental care no one would take me as a non patient. Summit Fair took me back in after pleading my desperation. After looking in my mouth the dentist told me how important I be seen and do something right away. She and her hygienist that day were very kind and helpful. Open and honest. She did a great job. Her name is still on the door but I've never been able to get an appointment with her since, and I've never seen her there. Today not only did they never call and cancel, they also didn't have a hygienist in the office. The last cleaning I had was pretty rough and I have had a lot better people do the 6 month cleaning. They also tried to push two more crowns. I might need one, but why does it always seen that they are selling crowns?? Oh and magically after I put it off, they sent me a card saying they were having a sale on discount crowns. Today they wanted me to reschedule, but I already took off work to be here, why would I risk a 3rd time with them but having me on the schedule??

Went to Summit Fair. Needed extractions & partials. Paid out of pocket. 4 visits & $4500 later,…read morelies & shoody dentistry sent me to another dentist due to extreme pain with my remaining front tooth, upper rt. After extensive x-rays & review by Dr. K, he advised there is a large infection around the entire front, upper rt. tooth & the upper front left front tooth shows signs of hair-line fractures. His recommendations were for them to be removed & a New Upper Partial. The x-rays are Obvious. The Dr. at Summit Fair, did Not see or diagnose this or advise me of this. This Should have been recommended & done the first time I saw them. 4 visits & $4500 later, here I am. in pain & looking at more than an additional $4000 to Correct the Summit Fair Doctor's work. At the time of my last extraction, cavities were to be filled. The Dr. even stated the visit before my last, "Since you will be numbed up, we might as well do that at that time". Their Office Staff did Not schedule that. Now I am in pain, suffering. This was Not the first time their Office Staff or (I assume the Doctor), had failed in there job responsibilities. Examples follow: *Lower partial was manufactured incorrectly first time. *Office Staff Not following up for appointments. *Office Staff Not Scheduling needed care. *Office Staff stating 2 different amounts of cavities. First they stated 6, then 5, then told it would. cost me an additional $1500 to fill them. *Not seeing the Infection & cracks in the 2 front upper teeth. *Not recommending &/or removing the 2 front upper teeth & manufacturing the New Appropiate upper partial. * Not seeing that 2 of the 5 cavities are Not in need of attention since they are minimal stains on top of the enamel. Thus there are only 3 cavities that need attention. I am a Veteran without dental insurance. I am retired on limited income. I paid my bills in Full each visit. $4500 later I have a partial that will be no good, pain from frt. upper gum and painful bone spurs from extractions. I asked they consider refunding me the cost of the Upper Partial or contact me and arrange to make the necessary corrections to the 2 front, upper teeth and New Upper Partial by performing the work yourself WITHOUT Cost to me after the Infection has cleared. Three Weeks later No Response. Be Warned. Shoddy dentistry. Unprofessional Office Staff.

Great service! From the receptionist, hygienist, to Dr Young. No pain teeth cleaning, good…read moreexplanation of service needed. Will recommend to all looking for a great experience.

Always a good experience at Dr. Young's office. Everyone from dental hygienists to the receptionist…read moreWindy are so incredibly nice and helpful. Always upfront about the procedure and costs. I even got a free take home whitening kit. Never had any issues and I've been a customer since Spring 2019. If you're looking for an excellent dentist office and don't mind the drive to Belton, then come out and visit.

Super great people, everybody is very nice and the doctor/dentist is very professional he did a…read morefabulous job pulling two teeth that I had put off for 3 years. Dr Haggerty had me done and out of there in no time at all. I would highly recommend him!

Dr. Haggerty charged me $275 to tell me that he won't take my case b/c I am a high risk patient. He…read moredidn't say I shouldn't have the procedure done; he advised me to see a surgeon who would perform it. He didn't want to oversee my care because of the possibility that there would be complications and, basically, he didn't want to deal with those complications down the line. Also, they billed me under the Delta Dental code 9310 so they could charge the full rate, rather than D0140, under which I could have gotten the discounted DD rate. I'm sure he's a skilled surgeon, but he prioritizes $$ over patient's well-being.

I've always had a great experience at Somerset Family Dentistry! Every member of the staff I have…read moreencountered was so nice and they keep up on the latest technology. I had to get a crown and didn't need a temporary, they got my crown made and put on in one visit - no return visit- which is so nice for my schedule. Dr Garcia and her staff always take good care of me and my family.

Always as good as a dental appointment can get! And that is in no way faint praise...who loves…read moregoing to the dentist?!? I actually look forward to seeing the staff! I highly recommend Somerset Dental for all the reasons below, so if you're in the market for a dentist, stop in to check out the office, meet the staff, get a quick tour. They take really good care of their patients, and provide top-notch dental care. Everyone on staff is friendly, personable and professional. It's a state-of-the-art facility, and always spotlessly clean. It's an attractive, welcoming environment. In the comfortable lobby, they have a play area for kids, a good assortment of current magazines, a coffee bar for the adults, and a mini-fridge full of mini bottled waters. Before and/or during procedures, the doctor and hygienists let you know what's happening, answer all questions, and provide any explanations you might need, so there are no unwelcome surprises. It's always been apparent to me that they care about their patients professionally and personally, and about your comfort during treatments. When I've had a dental emergency (like a broken tooth or a filling that's fallen out), Dr. Garcia has always gone out of her way to get me in and get it fixed. And I have never, ever, felt pressured to have any work done, or pressured about payments. And I appreciate that if you ask about a procedure, such as tooth whitening, or any of the many dental options they offer, they will give you a written breakdown of costs before you leave, so you can consider it at your leisure.

It is the dentist. I have been twice and have not had any issues when it comes to billing,…read morescheduling or provided care as many of the other poor reviews state. Easy care transactions every time.

In general, I would say that I don't particularly enjoy visits to the dental office…read morebut I must say the experience I had at Monticello Family Dental has completely changed my perspective. The oral care provided at the hands of the hygienist Halie was truly first class. She was thorough, informative and provided a personal touch that was truly charming. I look forward to making my return visit in the near future!

BE WARY! My wife had to have a root canal and crown installation this month and it left her with…read moreseveral cuts in her mouth. The procedure ran nearly 3 hours and she was still actively bleeding when we left. They close at 1pm on Fridays and we could tell it all felt very rushed. There was next to no post surgery explanation or after care instructions. Just a quick exit and a "we will call you Monday", not even information about an emergency dentist just in case the bleeding did not stop. We were also NOT informed that the crown she received that day was temporary and that she would need to return two weeks later to get the permanent one. Beyond the actual damage done to my wife and their lack of up front communication the. The doctor was defensive when we returned for the follow up crown and took no responsibility. Rather explaining to us how everything was successful and that nothing went wrong. When this was the worst surgical experience either my wife or I have ever encountered.  We still had to pay full price for the horrible experience since all the services were "completed". Sure she did in fact get a crown, but only after a traumatic surgery experience that required numerous staff to be brought in, several days of intense pain and bleeding; and then another unexpected visit just to be gaslit and talked to like we were crazy.  This clinic had EVERY opportunity to make our experience better and they failed to do so. Having to pay full price for a botched job that left my wife in extreme pain doesn't sit well with me and I hope this review is a warning to other folks in the future!

I had an "initial" appointment. During the 1.5 hours before I walked out; I had x-rays. That's…read moreright....x-rays- no dentist, no consultation....just x-rays. The dental hygienist (whom I will not name) was a very professional and friendly person but also clearly inexperienced. The office is clean and nicely decorated. However, the equipment is "vintage". In the day of instant digitized x-rays, 3D scanning, and camera probes; why would you want to go someplace that still places EIGHTEEN films in your mouth and takes photos with a cheapie digital camera and mirrors!!! The office manager called after my visit to inquire why I left before the appointment was over. She was pleasant and reassured me they use "digital xrays". Remember; a 1990 Casio "digital" watch and an Apple watch are both "digital watches"- which would you rather have?? Again, the office staff that I met (never met the dentist) were pleasant and professional- Hence giving 2 stars vs. one. However, when your out-of-pocket expenses are going to be essentially the same wherever you go.....why wouldn't you go to a modern facility?

I LOVE Smiles Unlimited!! People there are so kind and caring!! I have been going to this dental…read morebuilding since I was a young child. I recently had gotten my teeth whitened and Mrs. Sonia made me feel very comfortable and at home. She was very attentive and met my needs during the process. Even the checking-out process was easy. Mrs. Kathy is always so kind and understanding. The place is ALWAYS clean and they definitely care about their patients. I HIGHLY RECOMMEND SMILES UNLIMITED!!

The staff WAS always amazing. And I never did anything but brag about how great they were. It's…read morehard to find a good dentist and staff at the office. I thought I'd found my fit. However, because of a few times that I had to cancel (meaning TWO), I was cancelled as a patient. These were things that were out of my control and I cannot see in to the future to know that I will not be able to get a ride there. I cannot take the gas, so I had to get valium, which THEY said I could not be seen driving myself there. And when I called to see if my appointment was still open on the day that I apparently got charged the 2nd no show fee (bc my ride was now available), they said "No, it's a 3 hour block and it's been filled". So, what is the problem here. They are getting $50 (prepaid) from me and whatever they're getting from the people they filled the appointment with. Then, suddenly I'm the problem and cannot be seen any longer. This is also while I am paying on the dental work I had not even received yet. That was my decision to pay ahead. Then, when I asked when do I get my money back since I'm cancelled as a patient...SUDDENLY, I was hit with TWO $50 no show fees. I told them both times that I couldn't make it as soon as I knew I couldn't. So, DO NOT PAY AHEAD FOLKS!!

I arrived on time, several ministers before my appointment. The front desk reception girl asked me…read morefor insurance which I provided. She said this is HMO not PPPO. Very rude tone of voice as if HMO is not welcomed. I said that I found your office on Aetna web site and that it shows you guys are taking new patients. In fact Aetna referred me ti your office. When I phoned this office, they booked my appointment with no issue. But upon arrival, the front desk receptionist is very rude. The receptionist said that I will need to call Aetna to verify if my insurance PPO or HMO. It was such a frustrating experience. After 15 minutes, I decided to leave. It is not worth my headache. As a new patient, I did not feel welcomed but judged. I was treated and talked to with disrespect and treated like a minority and outsider. The demeanor along was filled with discrimination and discomfort. So I told them that if you do not want my business, its Ok. im happy to leave. So I left.

Have been with them for years, even referred family members. The moment I refused to accept some…read morespecialized care which would mean more money for them and more deductible on me they decided I was not a worthy patient/ client or whatever they see everybody else as. Time to move on.