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    Casper - Sherway Gardens

    4.0 (3 reviews)
    Closed • 10:00 am - 9:00 pm

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    National Mattress Outlet

    National Mattress Outlet

    3.7(22 reviews)
    1.7 km•Summerville
    •$$

    When it was time to finally replaced my old mattress, I was a bit shocked at the prices at the…read moreusual mattress stores. Then I found National Mattress with their 1,800+ excellent Google reviews so I had to stop in and try them out. Within 27 hours of entering their warehouse location, I had my new queen size mattress delivered on time at an amazing price! They had floor models on clearance which made it super affordable. But even their regular prices are 50% off. And it's only $55 for the delivery of the new mattress and curb-side movement of my old mattress. Super efficient and lovely people to deal with. Highly recommend them. And a HUGE selection of every kind of mattress that you can imagine - from top end to basic. And you can try them all out for as long as you want.

    Extremely disappointing experience with National Mattress…read more I purchased a NEW Sealy Posturepedic mattress from National Mattress and paid more than $400 for delivery. When Day & Ross attempted delivery, the shipment was in poor condition. More importantly, the mattress itself was visibly soiled and damaged, including the pillow-top fabric. I took photographs documenting the condition. I refused delivery because I had ordered a new mattress and was not prepared to accept one in that condition. The mattress was taken back by Day & Ross and was never accepted or used by me. I immediately contacted National Mattress customer support, provided photographs, and requested a full refund, including the $400+ delivery charge. I initially received no meaningful response despite following up. After I posted a Google review, the owner of National Mattress responded publicly, acknowledging that the condition of the mattress did not meet their standards and stating that someone would contact me regarding my refund. A National Mattress store representative subsequently called me. I again explained that I had refused delivery and had photographs documenting the condition. The representative told me that he was unaware of what was happening with customer support and was not aware of my previous correspondence or photographs. I was then told that National Mattress would not process my refund until Day & Ross returned the mattress to National Mattress. I find the handling of this situation appalling. I purchased and paid for a NEW mattress, refused delivery because it arrived visibly soiled and damaged, and never accepted or used it. I understand that National Mattress may want to investigate the shipment with Day & Ross, but that is an issue between National Mattress and its delivery partner. It should not require me to wait for their carrier investigation before receiving my refund. I am seeking a full refund of everything I paid, including the $400+ delivery charge. I have initiated a credit-card dispute and filed a complaint with Consumer Protection Ontario. I will update this review if and when the matter is finally resolved.

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    National Mattress Outlet
    National Mattress Outlet
    National Mattress Outlet

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    Leon's - Mississauga South

    Leon's - Mississauga South

    1.5(4 reviews)
    1.5 km
    •$$

    Experience dealing with sales rep was fine BUT I had 2 issues with my order…read more 1. Mar.6/22- bought a washer and dryer- 1 was in stock 1 wasn't. Was told that once both were in stock, we would get a call for delivery. End of April comes and I call Leon's to get an update only to be told that they're both in stock and can be delivered anytime. Why didn't I get a phone call??? How long were they sitting in stock before I called?? Customer service rep could not give an answer 2. Mar.6/22 also bought a sectional sofa. Was told in person and on receipt that delivery could take as long as 16 weeks/4 months. Fine. When I called in April about the washer/dryer I asked for an update on the sectional too and was told maybe in May. Ok fine. In May I called again and was told end of June or July. I called today, June 20th and was told by 3 different people, 1 being a warehouse manager named Jessica at this Leon's location (supposedly) that I can MAYBE expect my sectional by August or September and if I don't like it, I can cancel my order or go into the store and buy something else. I don't understand why I was quoted so many different estimates? Where are these people sourcing these dates and getting this info from? Supply chain issues have been ongoing for many months now and Leon's sells lots of furniture everyday. Leon's should be analyzing the data and feedback and provide customers with a more realistic estimate at the time of purchase so that customers can make an informed decision.

    I purchased the Ciara sofa bed from Leon's. I had to wait 10 weeks for delivery, which I accepted…read more It finally arrived, and the sofa bed has a large (5 inch) gap between the top cushions (sewn on) and the bottom cushions. It looks absolutely ridiculous - not at all as advertised on the website. Not only does it look stupid, but I can't lay down on it without falling into the crack! I've contacted them and have been told I have to wait until they confirm from the manufacturer that it isn't supposed to look like that! In what world is a couch supposed to have a 5 inch crack between the top and bottom cushions? Hopeful that this gets resolved...am regretting not just going with Wayfair! Please be careful if you buy a Ciara sofa bed!!!

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    Leon's - Mississauga South
    Leon's - Mississauga South

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    Casper - Sherway Gardens - mattresses - Updated October 2026

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