The staff make you feel welcome and they are very good people and that's what makes me happyread more

Consistently Good service! The first time getting a loan…read morehere was great, so I hoped it would be the same the next time around. and it was! The manager is very easy going, friendly and professional. Great service, they made me feel like I am one of a family member.

I've had to visit this branch a few times to take care of business, and the workers here are very…read morenice and personable. I have had several pleasant encounters with Nicole, I believe she's a manager there. She was very helpful, she even walked me through the use of their ATM machine - being a new customer at Wells Fargo. Haha! She also informed me of different types of accounts that would be more beneficial to me and my situation. I also worked with Quinton, who helped me with my account on two occasions. He is knowledgeable, professional, and also personable. He recognizes me when I come to the branch, and says hello. Honestly, I've never had experiences like this at a bank before so this is HUGE. Kudos to a well-managed branch with pleasant people.

Money.read more

I have been a member of this bank since it was CMT then Solano first and now valley strong. It just…read moregets better and better. The new location is beautiful inside and out. The service is always amazing. I love the large parking lot and drive up ATMs.

Stopped by to tackle some last minute business with my Grandmother. There weren't many staff (due…read moreto the holiday season) but everyone was patient and helpful. We were able to handle her business fairly quickly and there was no confusion or miscommunication.

I am just here to share my most recent experience with Travis credit union and their terrible…read morepractices. If you're a person or family barely making it living paycheck to paycheck and don't have a hefty savings or investments account, They will absolutely not value you as a customer. Long story short, they unexpectedly closed all 6 of our accounts without warning. Funds all frozen and no way to get them back within a reasonable time. My husband had been on disability for a few weeks. So he had not been receiving his employers direct deposit into our joint account. But his personal account, which Edd gets direct deposit to, and my personal account, where I receive my employers direct deposit, (Zelle, Venmo & cashapp from my small business) have been active. There was a scheduled payment that we forgot about come out of our joint that over drafted our account. However there were funds in our personal and savings accounts that could have been transferred over to take care of that, but because our joint account had been inactive for longer then 45 days (no deposits or withdrawals or transactions), that was the reasoning why all accounts where closed. Not just the joint account in question. We thought we were being responsible by not using said account since my husband was not working. When I called and asked why I hadn't received a courtesy call, to warn us about closing all accounts, Jimmy R. Said "we don't do courtesy calls". This was extremely frustrating as we both had our direct deposits pending and rent due. The j Ku solution given was to return to the branch and open new accounts, but funds from old accounts would be sent by mail and take up to 10 business days. Pending direct deposits would bounce back, as accounts were no longer active. So opening new accounts would absolutely not solve our problem. Conveniently our car loan account was kept open so we could walk into any branch and pay off our loan at our convenience. I've been banking with Travis longer than 10 years. Never in my life have I felt so small. Given our financial hardship and not receive any sympathy. We weren't asking for anything but our funds same day so we can pay our rent and eat. We are still waiting for said check and Jimmy to give us an update. We w called back twice and both associates have let us know that there are notes from Jimmy and to just wait for his call. Stay away! You've been warned!

DO NOT DO BUSINESS HERE. BE AWARE They will discriminate against you during the lending process for…read moreyour race/religion and other identifying factors that violate the Equal Opportunity Credit Act. They literally had me sign a contract, open a card issued the line of credit issued and even had the card showing up in my account. Then the loan person that had an issue with me personally decided to suspend my card and funding which is now negatively affecting my credit situation because of it. They treated me like a criminal after an approval...I have a 706 score and it was an instant approval with no income docs required...Then everything changed when 1 person got involved well after I was approved...PLEASE SAVE YOURSELF THE TROUBLE!! AND Nobody in their member service departments listen.

Smaller branch office but no wait/line at all the couple of times I've been to this location…read more Tellers are very friendly and personable. Good customer service. I didn't fe rushed at all. There is usually a security officer inside the branch.

BANI at Golden 1 Fairfield was so helpful writing a cashier check for me. I have more air in my…read morehead than a hot air balloon so I really needed to be walked through the whole process. She helped me knock it out so easily and patiently. Thank you Bani!! I'll be back soon to open that account for my wife also the wait time her is so minimal I love it.

Accompanied my grandmother to this location where she has an account and they offer lollipops so I…read moregrabbed one and it was very good so I went back and got a couple more and this ugly-ass teller was glaring at me like I was shoplifting! These are tiny little lollipops which are FREE! This ugly teller was so RUDE! BofA and Wells-Fargo are SO MUCH BETTER! LEARN SOME CUSTOMER SERVICE!!!!

When I walked into this branch of Chase and saw Samantha's beautiful smile, I felt absolutely great…read more- she made me feel very welcome. When she did the paperwork for me, I was so impressed with her very detailed and responsible attitude. She is such an asset for Chase Bank. This branch is quite awesome! Strongly Recommend.

I have delt with Jerry and Stephanie for years regarding my home and car insurance. They have…read morealways been very helpful and accommodating whenever I've had accidents and such to deal with.

Jerry & his staff are very unprofessional & rude I actually believe this is office discriminates…read morepick & choose who to deal with. I ask for several quotes for my business & he refused to reply.....

If you have Veronica as an agent for Insane Insurance Services you're in good hands. We needed to…read morerenew our home insurance and was having issues due to our contractor not having all the permits that our insurance needed. We recently remodel or house the was over 100 yrs old so proper permits were needed into order for them to renew our insurance. Veronica assisted us in communicating with our contractor company of what was needed for the renewal. She continued to be in contact with them and us as well. Even though our contractor company was being stubborn about having the correct permits, when they didn't according to our insurance company and our city, Veronica was patient in dealing with them and was patient with us trying to get this resolved. In the end, with Veronica's help, we ended up getting the right permits ourselves and got our home insurance renewed right on time.

I've had nothing but great experiences with this group and it's employees. Highly recommend.read more