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South Jordan, UT

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9 years ago

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Mountain America Credit Union

Mountain America Credit Union

(12 reviews)

I didn't seek out an auto loan here, but an auto loan found me. See, I purchased a trailer at the…read moreRV show and this is the credit union they use for their loans. And I was cool with that. But I prefer not to hold on to loans for too long, so when I was able to pay it off, I took that opportunity. I had paid the full balance online, but after my payment had cleared, it still showed a dollar outstanding. And I needed to close out the required savings account attached to it, so I made an appointment online and went in to talk to someone. I was promptly greeted and welcomed in. I told them I had an appointment and showed my email confirmation when the nice teller as confused. Seems they don't get notices about the online reservations, so nobody was expecting me. I was advised to have a seat the waiting area and someone would be with me soon. The place was hopping-lots of folks in to do bank business, I guess. After about ten minutes, I was taken back to get my account worked out. The nice young man that helped me got everything taken care of in no time, and he was very professional. Although my experience was limited, it was positive. I would have no hesitation coming back here in the future if my financial situation required it.

I have had accounts with them for many decades. Lately they have begun to treat the customers like…read morethey are criminals. They scan any cash you bring in and loudly announce that some of the bills are not good and they are sending them to someone else to check their authenticity. They treat every one like they are trying to pass counterfeit money through their system. And when asked why this is happening they give no good reason. They are the worst trained employees, many of them barely speak English. It is very disconcerting and embarrassing to conduct business in their branch.

Cash Store - paydayloans - Updated October 2026

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