What a wonderful experience we had with the assistance of Mr. Levelle Smith. He was extremely…read morecourteous, knowledgeable and patient as he guided us through the management of my mother's account. Thank you Mr. Smith V.S.

If I could give 0 stars I would. My husband set up a new joint account for us. I have terminal…read morecancer so when he went in he was assured by 2 managers that all I would have to do was come and sign a paper that would be at the counter. I went in today to the teller and sure enough she asks if I want to be added to the account. She wasn't very friendly. Typed a novel and asked me to wait. Manager came out and ask again if I wanted to be added to account. He also typed a novel into his computer. At that point I left. You've lost a customer Verve. Good luck. Horrible customer service!

A class act! Lisa in Ft Myers was exceptional in her efforts, professional in every way. Makes…read moredealing with health insurance less arduous.

We currently had an AARP supplement (gap) Medicare plan and wanted to see if there were options…read moreless expensive. We went to Informed Choice through the recommendation of two friends and were glad that we did. Even though we did a lot of research on our own, we didn't realize that, if we gave up our medigap plan, we might not be able to go back to it in the future because of pre-existing conditions. We didn't realize that Wisconsin is a state that does NOT protect Medicare seniors against pre-existing conditions. Thank you, Informed Choice, for being so informative! We also appreciated the free hand-outs, such as pill containers.

Hjortness CPA has taken care of my business and personal taxes for almost 10yrs - mainly for my…read morebusiness. Over those 10yrs, my fee for service has maybe increased by $25. A great value for what you're getting in return. Super easy to work with. Love the portal that I can just upload my forms and information, and they take care of the rest. Although I've only used an in-person meeting over tax planning/situation once, they always extend the option to have a meeting to go over strategy. Highly recommend them if you have a business or need a partner in strategizing.

The best place around for business help and taxes. Genaro & the team are the best solution for…read moreanything you may need.

I've done taxes with David and Liz for more than 5 years! They are so patient, kind and helpful…read more The whole team is organized with reminders, checklists and other things so that while I'm working on my business, I know my taxes will be taken care of. If you're on the fence about working with them, get off! You won't find anyone better or more caring in Wisconsin.

I've been a US Bank customer for over 6 years now and haven't looked back once. My first banking…read moreexperience was with a local credit union, but that quickly turned sour - that story is for a different day. Both my personal and business accounts are now at US Bank. Banker of the year award should go to everyone at this branch, but especially Bill. He has always gone above and beyond to help me. It doesn't matter if it's a simple question, depositing/withdrawing funds, auto loan advice, how to keep my accounts fee-free, or anything in between. If you are looking for a trustworthy, reliable, friendly, and "what-banking-should-be-like" feel, this is the branch to visit!

I took out a vehicle loan and setup automatic payments. Apparently, something was initially setup…read moreincorrectly and a late fee was added. I went to them and explained and they waived the late fee. But they did not correct the actual problem and every payment after that incurred a late fee. I was fortunate enough to pay off the loan early but they would not waive any additional fees because it was more than 60 days before I noticed their error. They had two opportunities to set it up correctly but I still had six months of late fees because they didn't. I will never take out another loan with them. Watch your statements - they won't stand by their work for more than 60 days.

The loan officers here are very helpful and straight forward. Capital cut our auto loan rate nearly…read morein half, making our payments nearly 20% less a month without lengthening the repayment period. Plus, the tellers are always friendly and helpful:)

We took our taxes to H&R Block's Northland Mall office in Appleton, Wi. for the first time this…read moreyear, 2025. We had Jessica P as our tax pro. She was amazing! She's friendly and knowledgeable and got our taxes done that evening. If you can ever say you had fun getting your taxes done we did with this sweet young woman. I would highly recommend her! Thank you Jessica!! Dennis & Cheryl

If you are going to use H&R Block, please be very careful. Here is a summary of my experience:…read more (yes, this is actually skipping a lot of details in my attempt to be brief!) In January 2022, I gave 3 years of tax info to a preparer here in Appleton, WI who said she'd get back to me in a week or so. She didn't. In the summer of 2022, a different person called me, asking if I had info for them to do my taxes. I said I'd already given it to them and made an appt. Morning of the appt I received a call from a third person who said she was the office manager and asked if I had files to upload. I told her they already had the info. I went to my appt, found out the branch office was closed, had to call and get the address of the open office, none of which had been explained to me. I got there and was told by the office manager that they couldn't find my files. After weeks of ridiculous phone calls and excuses, I filed a complaint with BBB. They followed up with H&R Block. A month later, I checked with BBB on progress and received the corporate H&R Block response which was basically that they were closing this. I replied that I did not consider it to be closed until I got my files back. A few days later, I got a call from the new H&R district manager who said the files were gone, apologized, and asked me what they could do to help. He gave me a year of free credit/ fraud reporting. The next day or so, he called to tell me they found my files at an offsite permanent storage facility, after he asked them to return the last couple of batches of files that had been sent up. I drove over and got my files. Although I appreciate his taking the time to track them down and return them to me, I can't recommend this company to anyone. Tax preparers should be the gold standard of efficiency, security and honesty, and to me this company appeared more like lead. So if you use them, stay in close touch with them and keep backups of everything you give them.