Extremely Poor: @ Meeting their contractual obligations @ SHOCKING Complaints department @ Remediating Jaime Zamora is incompetent and should not be employed as a designer. He is incapable of recording his own notes (customer information) from paper to computer. In my case he does not appear to adhere to continuous professional development or he flagrantly ignores building regulations. He has breached Building Authority Regulation by designing my extractor fan 200mm above the regulated 750mm. Upon fitting of the extractor fan neither the fitter nor arranged plumber/ electrician by Cash & Carry Kitchens completed the ventilation process. Instead Joe, the Cash&Carry Kitchens fitter plugged the extractor fan in and then sealed the unconnected extractor fan so any fumes from the cooker vented in but went nowhere but into the walls, plug and cabinets installed - further breaching the Health and Safety Act. Upon complaining to Sandra Dooley Area Manager in their head office highlighting the continued errors of the 4 members of staff and providing her with confirmation in writing from Jaime Zamora; that any other future issues would be corrected by Cash & Carry Kitchens. Sandra now continues to squirm out of honoring Cash & Carry Kitchens contractual obligations to me - leaving me no alternative but to seek legal action. Recommendation DO NOT PURCHASE from Cash & Carry Kitchens. In my case, Cash & Carry Kitchens have breached the Building Regulatory Standards and the Health and Safety Act and cost me €1000's. Spend the money in a reputable organization. read more

My elderly parents who are in their mid to late 70's purchased a new kitchen from Cash & Carry Kitchens Naas. The total purchase price was approx €17k. During the consultation in Naas they spoke about the cooker but there were none in the showroom so they went along with the sales persons recommendation. As it turns out the recommendation was a hob and a twin oven but the oven is down low and very small and not fit for purpose. They did not see this until they went to the house and realised the issue. They then went to the Manager in Naas who was dismissive and abrupt abasically told them they signed a contract and it was binding. He told me to ring head office and also agreed that it was poor that they would not change it I have made 3 attempts to contact Head Office in Cork and have been told that a Manager will contact me back but still nothing. I eventually got to speak to an Operation Support who basically said that if my parents were not capable of buying a kitchen then they should not have been let go on their own. I said at the time of buying the kitchen their was no oven etc on display and they bought on the strength of the sales person. I was informed that the product codes would have have been on the invoice and they should have looked them up!!! so rude. The oven has not been connected or the hob - we have the packaging but because their fitter removed them from the packaging they wont take them back. Absolutely terrible CUSTOMER CARE - kitchen quality is good, sales person was lovely but any issues or queries then you are simply IGNORED. There was no paperwork signed when kitchen was delivered as its not company policy. I also asked several times during the build for a copy of the drawings and never received them read more

Considering you don't cover for heat damage and material bubbles if near heat , placing any kitchen unit or in my case cooker extractor/canopy near heat source means the coating bubbles and is not guaranteed . Didn't say that before buying and what's point canopy if it can't go over oven read more

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Avoid this company at all costs. I wish I'd read more reviews before engaging with them. Appalling service, very unprofessional and too expensive for what they deliver. The quality isn't great and the customer support is even worse. I'm weeks after an installation and the kitchen's still not finished. They don't follow up on emails or phone calls to address incomplete work. They just ignore you. Best to avoid this company. read more

We recently went to this wonderful establishment due to our house being remediated for the dreaded pyrite. Our visit was to their Swords branch. Dee was the lady who looked after us. I have to say she was remarkably tuned into our needs, and listened attentively to what we were looking for!! Her suggestions were both practical and simple but so effective! The communication throughout the whole process was simply brilliant. Making our pyrite nightmare so much easier to deal with! The fitting was completed over 2 days and the results are extreme kitchen envy of all our friends and family! Love this service, adore my kitchen!! read more

Another place we have visited recently in an effort to finish the blinkin house... it may never end. The kitchens are all laid out so that you can go in, sit around and get a feel for them, really very nice over all and quite a selection. Sadly nothing grabbed us but I saw what has to be the coolest extractor fan on the whole planet... and really, thats not a sentence I ever thought I would write, it looks like a bit of the set from the latest Star Wars offering... possibly something to do with the Syth - I didn't get a pic so you'll just have to go in and see, you'll know the one I mean. read more

Cash & Carry Kitchens - Star Wars Stuff! - Kitchen & Bath Near Me - Dublin, D

We have just had our new kitchen finished today. 5stars.we would like thank mark and all at cash and carry for their help and advice, it was great. To Brendan the fitter a big thank you for all your hard work and fitting. To paddy, James, and mick once again a big thanks. Will recommend cash and carry kitchens to all friends and family. Brian and Mary. read more

Got a kitchen installed July 2018 by Cash and Carry Kitchens Sandyford. Office was OK and they took the order after design and of course 100% payment up front..? I know WTF was I thinking you NEVER pay all up front but everyone else was 3 months out on delivery. I know what was I thinking, if they can do it this quick its for a reason...! Well jigsaw parts arrived and so did the installers. 2 lads with one thing on their minds, in/out a.s.a.p. As you can imagine it didn't work out too well. The chopped the kitchen cabinets to fit as the measurements were not exactly right. Soft closing doors didn't seem to close too good or not at all. Cabinets were different than shown on designs with little changes to finish and trim. Installers drilled all over the places to find fixings with tools a little dated, lots of trial and error. I feel they guys have another day job and this is just to fill in. Anyway you get the picture, but Cash and Carry Kitchens Sandyford didn't quite get the picture. QUOTE : We delivered what we said. A Kitchen. NO DETAIL promised, no finish promised and no service promised. Well that's true but not the kitchen I was hoping and if asked I would not recommend this product, service or company. YOU HAVE BEEN FOREWARNED. read more

Worst Kitchen brand in Ireland by far. Don't waste your hard earned money you will only regret it. The day fitter came and started fitting the kitchen i had started highlighting the issue but i was told i should let them finish the job and i can then highlight issues with the showroom directly. After Job was finished i went through the list of issue and highlighted straight away. I was literally told on the phone that they are sick of my complains even though i only spoke with them twice. I was only trying to avoid them from making blunders before it will be to late and which obviously they did make. I was then told they will address issues after Christmas and new year break and they did send a different fitter to see if issues was real or just made up. Fitter had agreed with me that issues was there and need addressing. Naas shower room sent email refusing to fix issues the way fitter told them these could be fixed and instead told me to go buy another product from another shop e.g. Work top joints had gaps and had leak. The solution is to remove the work tops and re do them. Instead the solution offered by cash & carry put silicon from the top. Imagine silicon on your work top right where you cook. The list goes on and on. They didn't care about warranty which was in terms of their business. My advise to all people out there would be avoid cash & carry disaster. read more

If it was possible to give zero stars I'd choose that. Where to start? Well I bought my kitchen from Cash and Carry Sandyford just under three years ago. While there was no issue with the purchase and installation I have had an absolute nightmare with aftersales. One of the shelving racks in the larder stopped working and was jamming the door so it wouldn't close. This issue first arose around August 2017. It took Cash and Carry till the end of the year to get someone out. The fitter did a half @rsed job and left the door so that the soft close mechanism would not close the door properly. He was so rough around the kitchen I was just glad to have him out before he damaged anything. I then had to follow up with Cash and Carry to have the larder fixed properly. I have chased and chased, have dropped into the showroom and finally about two weeks ago (mid June 2018) they got a fitter to come out. It turns out there was an issue with the shelving racks and it needs to be replaced. The fitter reported this to Cash and Carry and I was advised a few days later that they would replace the unit on the 26th June so I took the day off work, I had the larder emptied, fitter was supposed to be calling at 3/3.30 but I got a call at about 2pm advising that Cash and Carry had ordered the incorrect sized unit and would not be able to do it today. They expected me to arrange more time off sometime in the future. I find the whole scenario farcical, I would advise anyone to stay away from Cash and Carry Sandyford, as they are all happy to deal with you while you give them your money but their aftersales is shocking in my experience. Their customer service rep is terrible. The number of times I've been told a fitter would contact me, or they will get someone out to me and it's never happened. It's almost a year since I first had the issue and it remains unresolved. read more