I'm not usually one to make a review about something or someone unless, it is outstanding... above…read moreand beyond the normal service. I was in to see about a product or two at the Shoppers at 310 Fairway Rd. S. in Kitchener. It was a busy Senior's Day and the attractive lady in the skin care/beauty dept. was very busy attending to several customers. Even so, she cheerfully came to assist me and answered any questions I had about the products. This lovely, caring and knowledgeable lady was Christa Egi. That day, I became a regular at that Shoppers (even though I have closer stores), because of who Christa Egi is and how she so professionally represented her Shoppers store and its products.

I've tried to love this store since it's so convenient for me, but I'm just constantly let down…read more The pharmacy is an absolute mess. Myself, and everyone I know that's been to this pharmacy have had a terrible experience every single time. They're disorganized and have 0 concept of time management. Customer service skills are subpar at best, and the pharmacist owner is quite rude in my opinion. For the actual store itself, I'm often confused by the stickers on the shelf as they don't line up with the products and the stickers placed for Optimum Points are confusing and conflicting of each other. I can never find an employee besides the one girl who's working the makeup counter at the time, and not a single one of them is actually able to help. I asked to checkout there once because the main checkout was long, she wasn't doing anything, and I was buying shampoo and conditioner as well as feminine hygiene products. She refused to check me out and made me wait in the long line. I did attempt this once more and the girl did check me out, but rolled her eyes at me and seemed very annoyed I was asking her to do something for me that she gets paid to do. The worst ever experience I've had here was a few winters ago. As I was exiting the store, I slipped in a puddle from the melted snow (right inside the store at the exit), and I did minorly injure myself. I went inside to tell the girl at the checkout and turns out she saw the whole thing and was laughing at me. I told her they might want to clean it or put a mat before someone gets seriously hurt, and she blatantly told me to just be more careful. I didn't pursue charges because I simply couldn't be bothered, but I wish I did.

Totally engaging professional and concerned pharmacy staff who put the customers well-being first …read more I am confident that I am understood ,confident that my conversations are "private" and confident that I can call at any time during business hours and get a quick response unlike the Cornwall Dr Shoppers ' where I've been on hold for 25 min . and longer --like a Canadian bank --and never received (in person) a civil greeting and after how many visits ?still no recognition. It's a disgrace .

This is Oakville's official and only 24hr Shoppers Drug Mart, they recently just moved within the…read moresame plaza into the space where Canadian Tire used to be. So they have now a brand new store front with the hole works of Pharmacy, Mini Grocery Store, Cosmetics etc. Went there the other day and actually was really surprised about the amazing price on butter and cold cuts!! Haven't seen such a good price anywhere else...not sure if it was just a sale or not...

I looked on shoppers online specifically looking for polysporin EAR drops. At 2 am this store was…read moreshowing a stock of 6. I drove 1 1/2 to this store got there 5 am, they had 0 in stock.. am I stupid for driving 1 1/2 hours to get something they say they HAVE??? NEVER TRUST THEIR WEBSITE! total waste of time and money. Thanks shoppers drugmart for the deceipt! Never trust it again

I shop at this particular Shoppers Drug Mart a couple times a month. Usually because I have run out…read moreof grapefruit juice (which I need to take with a medication) and they're one of the two pharmacies within driving distance to my house that carries this particular juice. Tonight, the juice was $5.99 which is a little steep, but I'm used to paying that much for it at Shoppers so, that's fine. What I took exception to was the full price juice with an expiry date within the same week ( i.e. good until December 10). It takes me two weeks to go through 2 L of juice, therefore only half of it was going to be consumed by the best before date. I asked the cashier (who was very polite) if they could check and see if there was juice with a better freshness date - and if not, if it could be discounted. He phoned his supervisor....No and no. I told him that that's fine but I want them to know they lost a pretty good customer because of their non customer-centric policy. What I didn't mention (because it was only the cashier I spoke with) - every time I walk into their store I walk out with about $60-$80 typically worth of products but I'll be taking future business to Rexall from now on. I prefer Shoppers to Rexall (because of selection) but Rexall excels in customer service and I have no doubt this would have been handled differently by Rexall (they would have discounted it by 50% and apologized for the oversight because old juice should automatically be discounted).

I visited this Shoppers Drug Mart a few months ago. It is a fairly new one in Waterloo with plenty…read moreof construction around it. It is close by St. Jacob's Market. I typically don't suffer from cracked lips. However, the corner of my mouth was dry and cracked. I needed some Vaseline. I didn't have any on me during my road trip. So, I stopped by this store. I was thinking that a small jar would be fine. The crazy thing is that the large 375 g jar was 50% off and was the same price as the smaller tub. I went with the large tub because that's how I tick. The clientelle tends to be older. There was an older woman who was paying for her purchases. The cashier was cheery and helpful towards this customer. It was refreshing. She was patient. I wasn't in a rush, so I liked witnessing the conversation between the two of them. When it was finally my turn to pay for my tub of Vaseline, the cashier thanked me for waiting. What wonderful customer service! I was pleased with my purchase and was thrilled that it was on sale. The tub is in my glove compartment, as I have the same sized tub at home. My cracked mouth corner has since vanished. Vaseline works, folks! (237)

This Shoppers used to be my absolute favourite in the City, I literally live at SDM and purchase a…read morelot there especially makeup. Also I have a monthly prescription that isn't cheap. The pharmacy in this location is good, the women who does my blister packs (my medication) is amazing! She is friendly, and goes over & above to make sure that everything goes properly and to make sure you get what is needed! The rest of the pharmacy staff seem nice as well and they are always helpful. I used to love the makeup section at this location but now their is new management in beauty and it's very different. I don't feel as welcomed as before, a couple of the ladies who work in that area are nice but a few don't seem to care and never have a smile on their face, including the manager, she seems like she hates her job and it reflects her work.. it's sad that the store has gone down hill.

It's probably one of my favourite Canada Post to visit. I love when the people remember me, I'm…read morejust not a faceless patron. In fairness its really easy to remember me because I'm running in with a mechanic jump suit midday on my errands before 5pm. Remembering the cut off was 4pm, I quickly hurried from Staples with my FedEx package and then Canada Post with my other package. Canada post has the cheapest small package rate while fedex has the cheapest large package rate. I had 6 packages pre labelled and two envelopes that needed post marking. I showed up in my fine mechanics uniform and was remembered and chit chatting over why in the world I would go to New Liskeard. I love the speechless reaction and confused face (because I get it we need to google it). The seasonal stamps are so cute by the way, if you like christmas it's one way to celebrate it. In hindsight my package through fedex never made it +1 day and half of my six packages already reach destination +1 day (early) and my remaining packages will reach by friday which is really early. Hmm. Canada post have stepped up their game.

Purchased item in the evening with the sign that it was for sale. Checked the bill after I got home…read moreand was charged the full price. Went in the next morning to clarify the price and for sale sign was still there for item. Spoke with the rude manager and let him know of the issue and asked me why I did not check bill at the time of purchase. I asked why your location is putting up sales signs ahead of the sale. He rudely pointed me to their cashier sign that requested patience. Sorry, this is not good customer service in my opinion.

This rating is for the Beauty department…read more My GP recommended a specific brand OTC cream. He gave me the brand name, Cera Ve. He warned me that the price range would be around $30/lb. Well that's serious money in my book (unfortunately.) I came into the store between 9-10a.m. on a Thursday. It wasn't too busy, to my relief. On the other hand, I wanted to be sure to get the right stuff, and wanted to check with the Pharmacy that it wasn't physically behind the counter before hunting the aisles. I took my place in line, and began to wait .. and wait. I have no problem letting her serve the current customer first, go ahead take the time necessary to do your job. After the customer walks away, however, she continues to really take her time. I stand, and wait...keep waiting...there are people adding up behind me. Finally I get so annoyed I need to start making conversation with the customer behind me. As we begin filling our own time void, the staff immediately decides to continue with someone else not in line. THEN I get to hear that it is indeed not kept behind the counter, but on the shelf. Once I hit the aisle, I do get a staff who is available and takes the time to answer my questions about the various formulations offered on the shelf. She had good knowledge of the different ingredients and their applications. I was finally able to purchase what I needed. I should have made more effort to remember her name as I would go look for her next I came back. Good service with an appropriate knowledge level.

they crew at med health pharmacy are amazing they treat…read moreeveryone with kindness and respect.. I would recommend this pharmacy to everyone....

I.needed my insulin for going away at 5:00 a.m. Friday morning and Thursday evening, as I packed,…read moreI realized I did not have the pens I needed for my 14 days away. Phoned the Pharmacy at 10:00 p.m. and lo and behold a staff person, Gina, called me back. Ten minutes later I met her at the pharmacy and I obtained my needed insulin. Talk about service. That was the best; thank you Gina, u were a lifesaver. Did not realize P.MP. Had this emergency service - wonderful. Thank you. Frania Banks

From the owner: Choose your pharmacy as carefully as you choose your other health care professionals! When it comes…read moreto health care, it is nice to know the name you can trust, Preston Medical Pharmacy. In 1986, Preston Medical Pharmacy was launched in the business area of Preston, Cambridge. Initially opening as an independent, medical dispensary the owner quickly realized that there was a need in Cambridge for a clinically based pharmacy which specialized in home health care supplies. Preston Medical Pharmacy is an independently owned home health care pharmacy specializing in clinical pharmaceutical services including a quit smoking program, diabetic education and training. We also offer personalized palliative care, specially compounding and blister packaging . Our patients have access to blood pressure testing and blood glucose meter training. Please come in and see the difference personalized service can make. Our professional staff is dedicated to spending time with you to discuss your needs.

Rowanda is knowledgeable, respectful and runs a very efficient pharmacy. We switched several years…read moreago after giving up on a major pharmacy chain for errors and lack of staff. We receive our vaccines in a timely manner and even the small inquiries are treated with the same high level of care. We are so grateful she opened in our neighbourhood.

I could not get through to Shopper's Drugmart at Westgate Plaza in Cambridge, after repeated…read moreattempts. I was being put on hold for 20 minutes at a time and no one would answer. So I called another pharmacy to help me out, THIS one. I was put through to the Pharmacist almost immediately. She took my information and said she would call Shopper's. I was so relieved, THIS is a caring Pharmacy. I have no problem switching from the unreachable Shopper's Drugmart, to this Grand Pharmacy! I look forward to it!!!! Thank you for your help, I so appreciate it!!!!