I stop and buy gas & diesel frequently. Occasionally I purchase products inside. I like the app points system and the accumulation of discounts applied. read more

Went to get gas and the screen freezes up on me so I go inside and I can't get gas because their system put a hold on my money and they can't cancel the transaction or do crap about it! no I'm broke and didn't even get gas. Thanks a lot Casey's and all the incompetent people that work there. No one has a clue and my money is gone read more

The Verona WI store needs to step up their customer service. During a recent stop, a credit card reader was still out of service after 3 days. The car wash was also out of service, but no notice to that effect was on the pumps. I stopped back a few days later to get the car wash I had paid for. It was still out of order. read more

Pulling into a gas station makes me anxious. I don't know why, but there's something about the whole design and process of gas stations that puts me on edge. The pumps are too close together; there are too many cars going in and out; it's too dark to feel safe-- these are things that deter me from many gas stations around my area. When it comes to Bucky's Express, I will drive out of my way to go here when I am in need of gas for my car. Ever changing prices of gas aside, this is the perfect gas station for me. Located at Pyott and Randall, this is the easiest gas station for me to pull into while traveling up and down busy Randall road. It's located right next to a stop light with turn lanes that are easy to navigate. Turning into and out of this gas station is easy, something I consider very important. There's a good amount of pumps and ample space between them. Sometimes, you'll find yourself at a gas station that is very tight, making it seem like you're right on top of the other cars. Bucky's Express has a very open area for their pumps. It's also a well lit area come dusk. This makes me feel a little safer when filling my gas tank in the evening hours. I can't say I've ever utilized the car wash or the convenience store. When I have spoken to staff (very few instances) they've been friendly. There's not much parking for the convenience store specifically, but really, how many people 'hang out' at the gas station for long periods of time, so this shouldn't be a huge problem. Overall, this gas station is one of the few that doesn't cause me to feel anxious about filling my gas tank! I'm very happy with it. read more

Casey's General Store - Exterior - Gas Stations Near Me - Crystal Lake, Illinois

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They garlic breadsticks didn't have garlic and I had to go back and ask for the marina that is supposed to be in the order. The sticks were super greasy the box was wet on the bottom. Very disappointed read more

How does a national gas station like mobil, not have the money to break a $100 bill. I was buying $30 worth of gas, plus some Misc items, and a car wash The grumpy old sea hag says , very rudely " I can't break a $100", not even asking how much fuel, items, etc I intended on buying. The hell with this Bucky's Mobil, I will buy my gas elsewhere from here on out !!!!!! read more

i came in the store and was greeted by Joel he was very nice and had great customer service.

I just wanted coffee and they have one of the machines to grains and makes it when ordered. The coffee which is supposed to be full body came out looking like it had cream and add a very light colored. I dumped it select another machine and it left about 2 inches empty out the top of the cup. Had I selected a larger size it would've overflowed all over the cup. I just gave up and I'll go elsewhere. I did notice the food handlers pushing a cart around the store and touching everything including the hotdogs to go on the roller and cheese slices to go on sandwiches. Could someone please explain to them the gloves are to protect their hands it's to protect the food from contamination. I'm not too impressed. read more

I was walking on the bike path next to Bucky's and lawnsides of their building are filled with garbage from their store. It is extremely disapointing that they are not cleaning it up on a weekly basis. They need to add garbage cans on the lawnside to avoid it looking like a run down establishment on the outside. They need to clean it up and respect the area that they picked for their location. Lets hope they move on it quickly and respect the environment surrounding them. read more

Night shift Terrible. Rude Scott kid at counter and quite frankly racial profiling . I have video from bring harassed by cops in the kid I tried to smooth things out not causing any trouble you sat there and let them harass me and accuse me of drinking and driving voluntarily took a breathalyzer in the past I came back and simply ask about the cops information because I want to file a report and the guy Play dumb Like he didn't know cops It was clear he was so friendly with . they were accusing me a something I didn't do. and I wanted their information for Report. I have video not only are the cops Day and night from when I pulled out the camera but I got video of this clerk behaving in a manner and saying things and I guarantee you will lose a job over and possibly be the foundation of a lawsuit going to this gas station for years never have had a problem before but I'm tired of dealing with stuff I shouldn't have to deal with because I look a certain way and drive a Cadillac and I'm out past midnight doesn't mean i'm drunk it doesn't mean I'm out for trouble I just want to get some pods the lady that was checking out before me called the cops and said I smelled of alcohol when I rarely drink and then the clerk tried to call the cops back on me simply for trying to ask him why he didn't say anything while I was being harassed and if he knew who his cops names were. I've noticed there are no ethnic people working there and it's starting to make sense I spent a lot of money at this place as well my wife to get the cops called on me twice in the same visit when I did nothing wrong Is on excusable a waste of my time embarrassing and Frustrating once I get the OK from my lawyer I'm going to post all over YouTube and Facebook and show everybody how classy this employee is and so the gas station upper Brass sees what a problem they have here. usuallyi am the bigger manAnd try to let stuff like this goBut this time I feel like I have to stand especially after what I got on video not gonna let this one slide I don't care if it cost me money. And if my attorney finds a credible it's going to cost someone else money to. I'm going to be requesting paperwork to view the cameras in the store that night and how things changed peoples attitudes change in the distance from the clothes that were changed when I pull the camera out. Scott I know you're moving away but I'm still reporting thisFor future employers don't think you got away with it. . ........ oh and by the way they have a gas game going on there where they make it to where you can pay and you have to go win and then they charge you more it's a side hustle some of them are doing keep an eye out and if you see it call the police they sure like to call the police on people people need to call the police on them because there are the crooks . read more

I'm really confused on the bad reviews for Bucky's. Literally every time I come here everyone knows what they are doing, and they are super friendly. I drive 5 min out of my way just to come to Bucky's. read more

Customer service was the worst I have ever seen bought a car wash they would not refund me the money that told me they're going to call the police when I asked for a refund Esther the manager was very rude Tom new guy had no idea what he was doing I called the Buckys right next to them and they said it's a simple process I will not be going to hear because they don't care about their customers and their service is awful. I have never seen such a lack of respect not even for a customer but a person in general. They judged me asked my why I wanted a refund. That is irrelevant read more

Weird Experience Tonight!! My wife and I were on our way home tonight with our 43ft. Motor coach (RV Bus) and as I have done twice before (both with the same circumstances) We wanted to top off our Diesel Tanks before we put it away in our building. I pull in at 3:15 pm this sunday afternoon and walk in to give the cashier a $100 bill to prepay for whatever I need for fuel. As I have done at many other gas stations. The blonde girl looks at me and says I can't take that!! I said why? She says I don't have any money in my drawer. I said what?? She says, is it going to take the whole hundred? I said I don't know. She says I can't give you change!! I said what?? She gets the assistant manager and he is even worse than the girl. He says....we need money to tun on the pump. Again, I slide him the $100 bill. He slides it back and says we can't make change for it! I said, you won't have to.....I want to buy fuel!!!!!! He says....are you going to take at least $95?? I said....Are you kidding me?????? So after 10 minutes of back and forth.....I give the assistant manager a credit card and he puts $100 on it.......I pumped $56 I HAD TO GO BACK IN FOR HIM TO RUN A CREDIT ON MY CARD FOR $43!!!!!!!!!!!!!!!!!!! Are you kidding me?????? Hey Bucky's! $100 cash at any Thorntons and you can buy a candy bar!!! What is wrong with you and your reps!?!?!?! read more

scam alert!! freezing cold no receipts at pump "clerk has receipt" scam is get you inside to buy something else! guy inside counting cigarette packs does not stop keeps on counting! makes me wait even longer! could careless if customer is inconvenienced! should be outside putting receipts in pumps so as not to inconvenience customers! if i pay at pumps that means i do not want to go inside! stop this scam buckys! read more