I stop and buy gas & diesel frequently. Occasionally I purchase products inside…read more I like the app points system and the accumulation of discounts applied.

The Verona WI store needs to step up their customer service. During a recent stop, a credit card…read morereader was still out of service after 3 days. The car wash was also out of service, but no notice to that effect was on the pumps. I stopped back a few days later to get the car wash I had paid for. It was still out of order.

Updating my review, I forgot a couple of names that should be very mentionable. Kristy and Dale are…read morethe names I forgot and should definitely be a part of the review. Both are customer service pros that always acknowledge customers with a huge smile and the nicest of demeanors.

I have a free Thornton's membership and so I get a discount on gas and then rewards on top of that…read more Because of this, I rarely go inside, but when I do there have been friendly people working. The gas here is typically the lowest in the area, so there's no need to look around. There's a Discount Tire that gives free air next door, so save yourself money and get your tires filled after you fill your tank.

This is the place I go for smokes. They always have a two or three pack deal going...just what I…read moreneed for those beer drinking sessions on the back porch. A great feature about this place is the free air pump. This station is right on the bike trail that runs through town at the intersection of Main and Crystal Lake Ave. More information about the bike trail at: http://www.crystallakeparks.org/VW-Systems/Map/map.htm Oh by the way they also sell gas and have a small mini-mart.

I like this location because it is consistently the lowest prices in the LITH and Algonquin area…read more It has a hands-free car wash, which we've used and have been satisfied with. There is an air pump, and at the time of this writing, it's $1 for about as much as you need to fill four tires. I do agree with the commenter below, that the location is a pain to get to if you're coming from the north and you don't know to turn in the driveway before the intersection. Also, if you're coming from the west, it may take some time to turn left with the traffic. I don't go into the convenience mart very often, but my recollection is that I've been met with friendliness. I go here almost once a week, so I definitely recommend it!

What a horrible place. THEY NEVER HAVE RECEIPT PAPER IN THE PUMPS!! The stupid employees always…read moretell you "Oh, we're waiting to get that fixed) EVERY GODDAMN PUMP? Liars. The purpose of self serve is to not have to go into the store. Really, just shit employees who don't care. But, I guess if I dropped out of school and this is the best job I could get..........

I've got to tell you I had a very interesting and disturbing issue at this Thornton's gas station…read moretoday. First off, I drive an ambulance, i've been driving for over eight years. There is a handicap placard hanging off of my Mirror, which is always there . I have COPD, severe neuropathy in both hands and feet well as a lot of feeling due to a spine injury and that's only for starters. I have had a handicap backward for almost 10 years. So when I walked in Thornton today all of a sudden I started noticing all the employees which there was about sixth of them all started coming over to the front window by the door and all of them looking out at the Ambulance,,, secretly having some sort of conversation between the employees, I went back and grabbed the soda and they continued to what seem to be having secrets and not knowing exactly who was driving it. So I just watched from the back of the store. When I was ready to check out with my soda and a bag of beef jerky I decided to go to the self checkout because I didn't want to have a confrontation with anybody. Just then the manager walks up and says "is that your Ambulance out there" I said yes it is and he says well you can't park there that is a handicap stop. I immediately got defensive and I said "why don't you take another look because you obviously don't know what you're talking about or what you're complaining about". He looked again and saw there was a handicap placard but offered no apologies. He then mentioned well I could park on the side of the building right now and in the future. I mentioned to him I have a very limited amount of space I can walk without assistance, therefore that's why I'm parked in the handicap at the front door. I noticed all the other employees all started looking at other stuff and helping other customers because I think maybe they were slightly embarrassed but nevertheless I never gotten an apology. In my opinion, I really feel I should take this to a good ADA Attorney and Sue Thornton's for their lack of the ADA rules and regulations..

I thought this gas station was fairly new. Came here because the gas was cheaper, very disappointed…read moreexperience. The card reader wasn't reading my card. I put my card it & nothing happened. I kept hitting the Help button on the beam & I got no response. The card lock was on & it wouldn't let me take my card out. Just as I was about to walk inside the screen said enter PIN so then it finally worked. The pump itself was really hard to squeeze & it was disgustingly dirty as well as having broken buttons.

The dudes behind the counter were nice, but maybe a little creepy to my 4-yo. Most of the candy is…read moreoverpriced,, but the canned drinks were pretty standard gas station prices. The "pizza" looked inedible and old, and surprisingly, it was the last 4th! This station is also a challenge to get in and out of if you are heading south. But north, you're gravy. I usually get gas down the street.

We were driving on Randall Rd. Saw a sign for $4.79 a gallon. We pull in thinking BARGAIN! Wrong…read more No where is there a sign BUT you must need a carwash to get that price. My husband checked every pump/signs on bldg and NO signs. It's bad enough they're screwing the American consumer. Must they lie about it? Gougers.

Very disappointing experience at this location (171 E Higgins Rd, Gilberts, IL)…read more At around 8:12 AM, I tried to buy a box of Hershey's chocolate for my kids. The cashier pushed my items aside and told me to wait while she served everyone else in line first. There was no clear reason for this, and the behavior felt very disrespectful and unprofessional. The situation caused me significant stress, and I had to leave and go to another gas station nearby. I would not recommend this location

Really friendly staff that works here. Good people who you can spark a lil convo with while…read morechecking out. They have a great variety of products inside and some items better pricing than other stations. (Red bull for example) $1 cheaper. ALSO... they have a mask sign on their door but respect your decision to not wear one and do not bother you if you don't have one on. I will always support any business who actually represents America and our Freedom of choice.

Great gas station. In Arizona, you rarely experience good customer service at a place like a gas…read morestation. However, in Crystal Lake (IL) everyone seems to be beaming with joy! The gas was cheap, pumps were newer, and the inside was HUGE, clean, and stocked full of goodies! I got a super cheap ($1) iced coffee and my cashier had a friendly attitude. Also, WOW gas is cheaper in Illinois.

very bad experience milk said 2.49 on shelf…read morerang up as 3.99 they wouldn't honor the price Just removed the tag very rude management, do not go here