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    casey key retreat

    5.0 (2 reviews)

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    8 years ago

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    Treviso Grand - The gross new maintaince person who gets to throw trash outside and everyone has bugs in their homes

    Treviso Grand

    (9 reviews)

    I just moved out 10/3/25, when I first moved in I was told in between each tenant they replace the…read morecarpets, because they're a pet friendly complex, and paint because they offer an accent wall so they do it regardless. Well add all that to the pile of lies this management tells people to get them to sign. I'm paying $60 for nail holes I could have just done myself and $270 for a new carpet. Renter beware! I was there one year and this was consistently my experience: The pet area was hardly ever manicured, so it gets infested with flees easily (they'll blame the dogs digging). The gates malfunction basically weekly so you're either trapped in/out or they're just left open. Same with the pedestrian gates. The water feature in the lake stopped working for months (was still broken when I left) so the water just sat there rotting and started to smell. People stopped picking up after their dogs in several areas and nothing was done about it. This past summer the pool was open regardless of several health and safety violations, so the FD showed up midday to shut it down (suspiciously opened like a day later). The amount of bugs I had in my apartment on the THIRD floor was puzzling. Forget 24 hours notice for entering your apartment, several (at least 3 I know of) tenants experienced maintenance men using their key and just walking into their homes while they were home! I was completely disappointed in every aspect of this apartment complex, and they couldn't even separate gracefully. I don't love being 'that person' to leave a negative review, but after I received my bill today (10/27/25) less than one month from move out from COLLECTIONS no less (they didn't even send an original to me?? I have perfect credit?? In this economy?! Plz.) I genuinely feel the need to protect people from this place. There are WAY better less expensive places than this establishment. Absolutely disappointed and happy to be out of there!

    Beautiful homes previously managed by Lincoln. Love their outdoor space and pool area. Apartments…read moreare very spacious with beautiful kitchens!

    American Realty Of Venice

    American Realty Of Venice

    (7 reviews)

    HORRIBLE! CRIMINAL AREA! MANAGEMENT DOES NOT CARE AND WILL LIE!!!!!!!…read more I stayed here on a work assignment for 13weeks! When i arrived the apt. was nice, however the management company was extremely unwelcoming. Several times i was forced to leave my apartment unlocked for the plumber to come in while dealing with a pipe issue below. On one occasion, my shoes were stolen! I told them & they said there was nothing they could do. She barely let me finish my sentence & then hung up on me! Extremely RUDE. Then, I had a guest over, who would park in the unlabeled spaces...The company NEVER suggested elsewhere to park, they sent a letter saying they had called the police & would tow the vehicle if they saw his truck again. After leaving & turning in the keys, I get an call saying i never gave the keys back & an email from my boss saying i left the place a mess & that they were "disappointed". Had they spent as much time looking into my stolen shoes and horrible customer service, instead of lying and harassing me, i probably wouldnt have had any complaints. I will NEVER stay here again & have reported them. DO NOT DO IT!!! Even my neighbors said they thought the management was horrid!

    Be cautious when leasing a seasonal rental. This agency has the owner's interests in mind and not…read morethe renters. We tried to work with this company to correct several problems with our condo. After the mold remediation process made us ill, we decided to ask for a refund only to find that our money had been distributed to the owner. The agency washed their hands of the matter and we lost our lease money. Make sure your leased property meets your satisfaction when you arrive or get your money back immediately. We tried to be nice and we lost.

    casey key retreat - condominiums - Updated May 2026

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