after traveling and moving over 1400 miles and starting my life over at 59 years old, the staff has…read morebeen nothing but gracious. The property grounds are beautiful along with the apartments being very spacious. I look forward to my new home with my significant other.

if I could give this place zero stars. I would. first of all, luxury?? The property manager…read more"jessica" takes the luxury, the class, and the reputation of this place to hell. She is by far the most rude, unprofessional manager that I've ever met in my life. SHE is the reason y'all don't get 2500/month from me anymore. She's nasty and extremely unchecked. She is the sole reason that I and 6 other families have left and will forever spread the word of mouth to NEVER move in! She ruined my snow bird stay at lakes of tuscana. She only should get what is deserved. STAY. AWAY. FROM. THIS. DUMP!!!

Property manager was very helpful in giving me information through emails being how I'm in Kentucky…read moreand needing as much information as possible to make a move there. I've decided to apply for this property because of all the help I did receive!

Our apartment had mold…read more Fun fact: if you have a pet they will charge you over $500 to replace the carpets, no matter the condition. That is only the beginning of the issues. Half of the management is great. The other half is the worst. We moved out of our 2 bedroom 2 bath apartment unit on the 3rd floor and just moved into a 3 bed room 2 bath home built in 2023 for $100 less than what we paid for rent here. You have many other options that are better. If you have read this far, this is your sign to live somewhere else... don't get trapped here like we did.

Pm me! To much to post. Jeff Kittle (owner) Has never…read moreresponded to my concerns. Just google Kittle properties and see the awful his properties are managed Turnover of staff is very high due to poor management. Again. Google it Please don't rent there, I am renting a authentic luxury apartment for 300 less !!

I am writing this review to document a serious and disappointing experience I encountered after…read moremoving out of Springs at Westport in Port Charlotte. After properly terminating my lease and moving out, I received a notice from FPL informing me that my account was being closed because a new tenant had already moved into the unit--approximately two weeks after my move-out date. Despite this clear confirmation that the apartment was re-occupied, Springs at Westport is still attempting to charge me thousands of dollars in fees. A few days later, Springs at Westport contacted me again and stated they would be sending this balance to collections, even though the unit had already been leased to someone else. This situation is extremely concerning and unfair, as I am being billed for time I did not live in the apartment and for a unit that was already generating income from another renter. This experience has been stressful, unprofessional, and completely unnecessary. I hope management takes accountability and resolves this issue so that no future resident has to deal with the same treatment.

I found the springs after I looked at the next door Apartments which were substandard to my needs…read moreand found that these were much better and to my liking . The property manager was able to hold my apartment until my house sold as I had requirements due to my disability to be on the first floor and to have a walk-in shower of which there were limited Apartments . Since moving in last month I have enjoyed meeting my neighbors and working with the staff here there has been no problems except blown breaker which was fixed immediately . I plan on staying here a long time and enjoy the people that work here as they are helping me to transition from a homeowner to an apartment renter after 40 years . I would recommend the springs greatly for its quiet neighborhood and professional staff .

I have to say Adam and Mary Grace along with Angie and Jasmine Traveling Manager are as the Song…read moreread SIMPLY THE BEST BETER THAN ALL THE REST

Lexi, Mary, and Matt were extraordinary people to work with. They were able to get me over the…read morelittle bumps in the road so I could live in these wonderful apartments. They were responsive to my questions and went above and beyond to ensure I had a great experience from the logisitcs and paperwork of moving in until move in day. My kitty and I even appreciated the little gift waiting for us the day we moved in. I love living in my new apartment.

A couple weeks ago I accidentally left my phone in an Uber....come to find out, the driver lives in…read morethis community. Unfortunately, he did not give me his apartment number along with his street address (his broken English may have been the reason) so I went into the office to try and locate him. The Manager on duty was Melanie Brown, and she could not have been more helpful. We did get it resolved eventually, but I did want to mention her by name because of her kindness and professionalism. I also noticed during my time there that everybody she interacted with was treated with friendliness and kindness. She is a great asset to the company!

VERY VERY VERY expensive. While the staff is friendly and professional and the upkeep of the…read moregrounds is maintained along with different weekly events open to residents, nonetheless, expect being nickeled and dimed to death for everything. The 'reasonable' up front advertising is simply bait. Once you bite, the 'reasonable' rent increases significantly when incidentials are added. Water, electric, and cable are separate and your responsiblity. I hired a cleaning person and left the apartment immaculate and was still charged a $395 move out fee. I was charged for carpet replacement as it was claimed my 2 cats soiled the rug when my cats always used their litter box--and I was there for only 3 months. I think they use the same photo of stained carpet pad for everyone who moves out to collect more $ from you. When the carpet replacement fee was challenged with if my cats soiled the carpet with urine you would be able to smell it when you walked in the door. Their reply:"we have photos"--and you have no proof that the photo they showed you of that carpet pad was from your apartment. Very fishy. DOGS! TONS of dogs--and TONS of barking nonstop. A couple of times I was frightened walking to my apartment due to snarling/fighting dogs. Be smart and look elsewhere.

*TOO many maintenance issues... either Not completed,completed incorrectly or ignored! *Improper…read morelighting throughout complex. Security Problem! *The parking lot/roads are full of potholes. *RATs run rampant throughout the exterior of the buildings. *Valet trash pickup insuffient! Pickup is either too late or not at all. Yet we continue to be charged $27 a month for this service. *Kitchen cabinets are coming apart! Plastic edging is not adhered and is tearing. *Faucets in bathroom and kitchen are old and visable with oxidation! Also water flow poor and erractic due to deposit build up. *Sur charges for so called amenties are crazy high... in excess of $200 per month! Take my advice! DO NOT MOVE HERE! You will be sorry!

Do not live here I've had mold above my dry food storage for over 9 months and after 3 work order…read moreattempts they finally painted over it. Besides the massive amount of cracked seams from windows and entry doors allowing sugar ants to infest every inch of the apartment it was not a pleasant experience living here by any means.

the roaches are horrible they are in your food before you . too cheap to spray whole building…read more1 apt at time so the roacches just move to another apt and come back reallly gross

I've been a resident since 2015 & appreciate the many changes made and continuously made to make 7…read morepalms a lovely & comfortable, contemporary community. The staff is always friendly, maintenance team seems on the go all the time. I understand the unforeseen work orders they may have that push back mine, once they get to me they've always asked for feedback on the work order. I greatly appreciate them and their hard work! I have grown quite fond of this community has been a major part of my growth in my independence & living on my own. Thank you 7 Palms!