I live in Short Hills and needed a property survey for my lot in order to do some exerior work on my home. I emailed Rich Keller and Mike Lanzafama to learn more about their services. I was so happy that they emailed me back immediately. I called Rich in his office and we spoke for about 20 minutes about my needs. He said this was a solid job for him, and that his assistant would send over a contract the next day. he also said that he'd go to the town office on my behalf and find out exactly what type of survey they'd need in order to put in my application. I told the other engineers i was courting that i had found someone to do my project. Unfortunately, this is where the story gets bad.
I didnt hear back from anyone the next day, so i emailed to find out when i could get a contract, but didnt hear back. Then I called the guys, and never heard back. I went ahead and sent them 15 emails over a two week period, and left them 10 voicemails, but never heard back. I then went to a friend who had used them in the past and asked him to call them, and they never called him back.
This is a disappointing organization, and caused me over 2 weeks of headaches. Getting some engineering survey from someone who has an office within 1 mile of your house shouldn't be difficult. I was literally begging them to do work and to this date, i'm still emailing them just to make sure they're alive. This might've been the worst experience i've ever had with a contractor.
I havent written a yelp review in a long time. Thanks Casey and Keller for making me an active user again.
But on 8/7/2017 he gave me a shout out in the planning board mtg so im cool with him now. read more
