I left my first (and last) appointment halfway through, sobbing, and I'm disappointed in myself for…read moreputting up with them for that long. I should have stood up for myself and told them not to bark at me, cut me off or talk to me like a dog during the consultation and left then, but I didn't. I went in to the "therapy room" where I was basically ignored along with an elderly woman who was also there fending for herself while the guys listened to cock rock, sitting on their butts.
When I mentioned I was having trouble keeping track of the time/counting during the exercises (do to a serious neurological condition mentioned on my chart and brought up by me) they weren't much help and dismissed me. I was made to feel bad about it, like I was inconveniencing them, so I felt embarrassed and ashamed, got really emotional and didn't feel the need to proceed.
As I was crying and gathering my things, nobody felt the need to apologize, pull me aside in private to resolve things, or even to ask if i was ok, but instead were so worried about booking my next appointment so they can rake in that sweet insurance money for ignoring/ berating me for another 14 sessions.
I had PT at another place a few years ago for a different injury and it was a really fun, interactive and interesting experience that helped immensely, so I was looking forward to this. Unfortunately these people are crooks taking advantage of people who don't know any better and milking the system. I don't think these men have a very high opinion of women either, a conclusion I came to after the guy in charge dismissed my serious neurological condition I mentioned and painful hip injury that I was there for as "fibromyalgia". That was after he pointed out how out of shape I was (I've been off my feet due to injury for a month).
Totally infuriating, unprofessional and sickening. I'm obviously still so angry and upset I can hardly articulate all of this. Just avoid this place if you can, and if you have to go, don't let them bully or demean you.
One last thing: the equipment is old, dirty and broken. I never saw them clean a thing. The music is terrible and the place is a depressing place to have to slum it for PT.