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    Case Physical Therapy

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Case Physical Therapy

    Physical therapy

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    Village Medical Physical Therapy - Clean and comfortable waiting room

    Village Medical Physical Therapy

    4.4(13 reviews)
    2.4 miMemorial

    I left my first (and last) appointment halfway through, sobbing, and I'm disappointed in myself for…read moreputting up with them for that long. I should have stood up for myself and told them not to bark at me, cut me off or talk to me like a dog during the consultation and left then, but I didn't. I went in to the "therapy room" where I was basically ignored along with an elderly woman who was also there fending for herself while the guys listened to cock rock, sitting on their butts. When I mentioned I was having trouble keeping track of the time/counting during the exercises (do to a serious neurological condition mentioned on my chart and brought up by me) they weren't much help and dismissed me. I was made to feel bad about it, like I was inconveniencing them, so I felt embarrassed and ashamed, got really emotional and didn't feel the need to proceed. As I was crying and gathering my things, nobody felt the need to apologize, pull me aside in private to resolve things, or even to ask if i was ok, but instead were so worried about booking my next appointment so they can rake in that sweet insurance money for ignoring/ berating me for another 14 sessions. I had PT at another place a few years ago for a different injury and it was a really fun, interactive and interesting experience that helped immensely, so I was looking forward to this. Unfortunately these people are crooks taking advantage of people who don't know any better and milking the system. I don't think these men have a very high opinion of women either, a conclusion I came to after the guy in charge dismissed my serious neurological condition I mentioned and painful hip injury that I was there for as "fibromyalgia". That was after he pointed out how out of shape I was (I've been off my feet due to injury for a month). Totally infuriating, unprofessional and sickening. I'm obviously still so angry and upset I can hardly articulate all of this. Just avoid this place if you can, and if you have to go, don't let them bully or demean you. One last thing: the equipment is old, dirty and broken. I never saw them clean a thing. The music is terrible and the place is a depressing place to have to slum it for PT.

    They've scheduled and rescheduled me more times than I could write here. Again today they scheduled…read moreme. Again today they called back to cancel. When I tried to ask why the guy said, "I'm not putting up with you today!" He promptly hung up on me. I called back. It went to the usual voicemail to nowhere so I wrote this review. Incredibly rude. I messaged my physician as well.

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    Village Medical Physical Therapy - Top of the line equipment and physical therapy experts.

    Top of the line equipment and physical therapy experts.

    Village Medical Physical Therapy - Village Physical Therapy and Rehabilitation. www.vfppt.com

    Village Physical Therapy and Rehabilitation. www.vfppt.com

    Village Medical Physical Therapy - New facility and equipment

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    New facility and equipment

    Elation Physical Therapy - Dr. Roy

    Elation Physical Therapy

    4.7(78 reviews)
    6.6 miThe Heights
    Certified professionals
    Established in 2012

    Great!! I'm. Feeling much better !!!! Can't wait to come back! I appreciate how this place is…read morevery clean and the therapists are very helpful and courteous. I would advise my friends to come to this place for therapy.

    I'm a returning patient and never had issues with this PT facility until today. I had to fly to…read moreEurope due to a family emergency on the 7th and scheduled my flight last minute on the 6th. I called to reschedule my appointment from the 7th and the appointments that I had scheduled the following week for the week of the 18th and the 25th every Tuesday and Thursday. Fast forward I had to reschedule my flight from the 17th to the 19th of December due to the same family emergency and completely forgot to call on Monday to reschedule my appointment on the 19th. I admit it was the last thing on my mind and only remembered mid flight on Tuesday. Today I was running late for my appointment but on my way when I realized I was not going to make it by 8.15. I called at 8.09 saying that I was running late but most likely not going to make it in 4 minutes. I was more than happy to forgo the 15/20 mts that I was late if they would still have me or I could come in later. No one picked up and I left a voice mail message. Get a message a couple of minutes later saying all my appointments were cancelled and had to call on the day for Availability. I called again and explained that I just tried to call to let them know I was running late but on my way and that I left a voicemail message and I was faced with a rude front of house staff that insinuated that he was there all morning and didn't get any phone call or voice mail message and proceeded to tell me I had a cancellation on the 7th (I rescheduled didn't cancel) and a no show on the 19th and today that's why all appointments were canceled and proceeded to give me attitude when I tried to explain what the situation was, which only left me more aggravated and frustrated than I already was. My deductible has been met this year and all my appointments are fully covered so I was trying to do my best to still make it to my appointments since next year I will have to pay for these sessions . The arrogance and attitude that I got this morning made me want to forgo all my appointments. I will find another clinic next year, for my PT and will gladly pay. Bare in mind that I'm a returning patient that has been to the clinic before without any issues. This is not a reflection on my therapist that was wonderful but a sad consequence of a misunderstanding and how poor customer service impacts patients.

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    Elation Physical Therapy
    Elation Physical Therapy
    Elation Physical Therapy

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    Case Physical Therapy - physicaltherapy - Updated May 2026

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