Called them at 10:30am, and by 5:00pm we had a new water heater installed. Great response, and a…read moregreat team to work with. Will call them for all future plumbing needs.

Spoke to a nice guy about the blue bathroom shower/ leaks. He was really nice, but then said he'd…read morehave to go back to the office to do an estimate. Called once a week later and no response. Called again over two weeks after that and spoke with a man who said he was (either) an owner or manager. I explained that I had two of his employees come out to my house but hadn't received an estimate. Well, he was not really rude, but he went off on how they were working and working "every day of the week " and he had seen the guy who came out to the house working on estimate and again they never had a day off all they did was work.. and etc. Since I was a potential customer (for a very expensive job) I was just taken aback at complaints about too much work when there are millions out of work. I remember thinking that he should hire more people! Also to bitch to a potential customer?? Bad business practice. I decided to wait until they called me as I had called back twice. After all, I then said (to myself) that I'm not going to chase someone so I can give you tons of money. I never got a quote or was contacted.

I called for help with a septic issue and they were able to come out within hours and promptly…read moreresolve my septic clog. Very friendly workers and shared information to help prevent future clogs. Highly recommend.

As a plumber myself, I call him when I get me out of a jam! Kevin will solve ANY problem you may…read morehave. I appreciate your service!

Service was the next day. Service man explained the problem in detail and how to avoid it in the…read morefuture. Price was a little high $250 per hour plus a $99 visitation fee. But the problem was resolved quickly.

Absolutely, Ed and his son Eddie stepped up big time to help me with a fairly major issue & took…read morecare of it promptly! Eddie even came out on a Sunday when he was supposed to go to a friend's birthday party. He went, but he was late I highly recommend them their personable, honest and get the job done !

We had 2 leaky tub/shower valves. Paul was very responsive and fixed the job within a few days…read more Paul is professional and easy to talk to. I will definitely be using Icon plumbing again in the future, for plumbing issues. Thank you Paul!

Pawel was easy to work with, quick responses!! I had a water heater replaced in my condo and would…read moreabsolutely recommend!!

My Heroes!!! My well pump gave up and another company said…read moreMAYBE we can get to you late this afternoon. I called Martin....left a message...they called back and said they were nearby and could be at my house in 8 mins. Very efficient....nice guys. I was back in business an hour and a half later. Also I had googled the fee and they were fair...not top gouge. Very pleased. Thank you .Martin Plumbing!!!

Steve Martin came on the same day I called him! He diagnosed the problem and repaired the clogged…read moreup pressure tank swith thing on site right away. He was more than fair, super personable, honest, and took time to show me what was wrong and why. He has work ethic and I don't think I can trust anyone else again to come fix broken plumbing things in my house. He's up to date on his electrical. He's been around and has deep roots in the honest way of life. He'll never sell you something you don't need. Never. He's most reliable. Good to know I can call him anytime.

What can I say? Rich Mattern, the owner, came to my house to check out the waste & drain toilet…read morere-plumbing job I needed done. He's a local plumber from my town, so I wanted to give a guy like him my business. He did arrive when he had promised. He was friendly, and acted in a professional manner. After looking at what needed to be done, he left saying he'd get back to me with a quote. I waited several days with no word from him, so I called and left a voice mail. He did call me back, saying he didn't normally do a formal quote/proposal. That seemed odd to me. But he promised he'd send me a quote, probably the following day. That was 7 days ago, and still no quote from him, even though I left another voice mail and sent him an email. He hasn't even given me the common courtesy of telling me he's really not interested in doing the job. That would be the PROfessional thing to do at Pro Plumbing. Pro?? Yeah, right! I wouldn't hire him now, even if he finally responded, because he's shown me he can't be trusted to do as he says. Lord knows if he'd ever show up to do the job! I'll never call Pro Plumbing again.

I have used Rich and his team for numerous projects, from commercial to small home upgrades and…read moreemergencies. Always spot on work, no BS, fast and efficient. Thank you.

Best plumbing company on the shoreline, John and Sunny. They always call you back right away and…read morethey show up on time very pleasant, very professional than using this company for 17 years. I do a fabulous job highly recommend.

The job was booked quickly. The work was done fast and an issue was found and fixed at the same…read moretime.

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !