I love this apartment complex, i belive they're really cooperating with stuff and keep maintenance…read moreup to make it look nice, only thing are the workers which I have noticed some that clean and do maintenance like yard/grass work infront of the apts and clean up, have looked inside the windows before which I have caught. It's the men with blue shirts that go on the golf carts that speak about drama that happens with their work environment instead of helping those in the community where we pay rent but rather more just see us as people who live here which we have to pay extra fees as water, garbage, etc and they make it seem like they don't want to do what they are suppose to do, because i have heard that as well. A big major problem is just that the washers don't work. We can have 10 washers n there's only 3 that work which are very small and don't know when it looks like they'll get fixed, so i've been going to the laundry mat instead since there's really none that work here sadly. I love the apartments, it's just the workers (some not all) should be nicer and have more decency instead of giving looks, and the washers being fixed. I just hope these problems can get fixed, Thank you:).

I recently had an issue in my apartment and the leasing office team (Ali Jessie and Alexandra) were…read moreso quick to answer and the maintenance guys were so quick to come and fix the issue. So grateful ! Will definitely be renewing my lease! Thank You ladies for being so nice and so helpful

My husband and I moved here with our kids in December. I have read some of the reviews from other…read moreresidents that I don't agree with. The apartments are older, so there are definitely more issues than a brand new building would have. I work in property management, so I am picky where it counts. Maintenance is extremely fast with responding to our service requests. The grounds are always clean and well kept up. Being so close to the ocean is definitely the best feature. We walk to the beach and ride bikes down the estuary trails with our kids. One downside is only having one parking space, but I have never not found street parking.

The worst experience of my life. The carport storage is constantly broken into, and I'm pretty sure…read moreit's an inside job since the people doing it seem to know exactly what they're doing. They cut your lock and then take it. I had over $2,300 worth of tools stolen after I left for a holiday weekend. There's mold in the upstairs bathroom no matter how long I leave the window open. The lease policy states that cats must be indoors and dogs must be on a leash, yet the neighbors seem to think those rules don't apply to them. After complaining, all management does is send out emails -- even though it's a clear violation of the lease agreement. People don't pick up after their pets, which causes other animals to get sick. The rent increases are ridiculous for what you get -- no A/C, no dishwasher, and no in unit laundry. Sure, they remodeled the exterior and installed cameras watching the carports, but they refuse to provide footage when something is stolen. They make you file a police report before they'll even speak to the security company. They claim there's a security guard who patrols at night, but I've lived here for two years and have never seen them. Ants! Ants everywhere, no matter how much you clean. The community washers are constantly broken, and people from the other side of the complex come to use yours because they've figured out how to get free washes and drying. My biggest frustration is the constant car and storage break-ins -- especially when we live right down the road from the sheriff's department. I've had a car stolen, and street parking is horrid, particularly when the school is having a baseball game or the sports complex is hosting events since people seem to think it's okay to park in the apartment lot. On top of all that, there's a constant smell of dirty Tijuana sewage. The only positive thing is the proximity to town and the easy commute to the military bases.

This is by far the worst place I've lived. Management is terrible and the manager never does…read moreanything when issues are reported or problems come up. The water goes out almost every week and they never notify residents anymore. They used to send notifications before, but suddenly they just stopped communicating. Whenever you try to find the manager, she's never available. Instead of focusing on actual problems and improving the living conditions here, they seem more interested in organizing unnecessary holiday events for kids that nobody asked for and that almost nobody even attends. It feels more like it's done for appearances rather than for the residents. Very disappointing experience.

I've lived in these apartments for almost 5 years, and I have to say management is amazing, they…read morecommunicate fast and efficiently and are always quick with any issues that may arise, they're willing to work around your schedule when needed but ti mention the rooms are huge! As well as the balcony. Amazing apartments overall!

I Love living here in this apartment complex, been here now 5 years. Our manager Lianne is awesome…read moreand amazing, best manager I've ever had. This place is very clean and very kept up anytime I've needed something lianne is quick to have it done and because of her I feel very safe here. I recommend this complex to everyone. The swimming pool and laundry room is always very clean and well kept up as well.

The property is old but well-managed. Have lived here for over 2 years now and rent is affordable…read moreversus the "other" rentals closer in town. AND! In light of the financial hardships the coronavirus is wreaking on most households, the management co has reduced this month's rent by 15% and allowing residents to pay in 2 installments during the month! This shows a lot of heart in helping their residents and keeping people from falling behind. This is an AWESOME gesture and we are so fortunate to have a proactive property.

Terra Vista... thing to know as of Oct 2022…read more Manager are Ruben and Anna: they are great people and managers, Ruben and Anna both are very helpful, compassionate about their tenants needs. Cleaning lady Vicky is the hardest working woman I seen ever and has a very up beat personality; Juan is the maintenance person and very reliable, respectful, knowledgeable, and compassionate about his work. Things you should know: Internet options and services here: 1. AT&T no fiber optics; DSL only no problems. Phone Cellular has 4g 3-4 bars. 5g 2-3 2. Cable you have Cox. Idk the quality. 3. Home Cellular boxes (and service) 3a. T-Mobile cellular 3 bars is the max I RECEIVED on both home cellular box or phone 3b. Verizon 1-2 bars of service with home cellular box or phone If noise bother you: The main road East Palmar St has A LOT (daily average 10-20) of ambulances that visit across the street at the retirement home. Inner streets or inner middle units are best. Neighbors in my unit. Some are amazing. And some smoke weed, cigarettes, and vape all the time and don't care about your health. Pets: they are allowed here. Down sides is barking and fleas. Recommend getting a flea trap for the fleas, even if you don't have pets. Moving in OR Out? TAKE PICTURES, PICTURES, PICTURES! My carpet was cleaned and not changed. Over a few months the carpet changed colors to a very light brown and orange/pink spots, we told the managers and since it wasn't there when we moved in, we are being told we might have to pay for it. Some of the spots are under furniture that's never moved since we moved in and never spilled Or spray anything on the carpet. Parking: Two (one garage and one open). Some people are using the garage for a gym and others things. At night it's hard to park on inside. Street parking fills up afternoon and night. Late night you might have to parked by the Heritage Park. Units: Central AC, some have high ceilings, don't hear your neighbor so much. The school: The traffic sucks when your trying to leave or come home when the school's students are being dropped off and picked up. We only have 1 way in and out. 2nd way is coned off.

I've lived here for a year and have found young men sleeping right outside of my apartment on the…read moreground TWICE. There are young adults doing god knows what, and the complex has no idea. I went and told them and it was news to them. This second time there was blood left on the ground. Otay ranch gate guards seem to be a prop, not sure what allied universal is being paid to do.

When my husband and I first moved to Chula Vista we were living at a different apartment complex,…read morewe were so unhappy. Therefore, we ended up breaking our lease and moving to Boardwalk at Millenia! I'll start by mentioning Kelsey, the Assistant Manager. She was absolutely incredible! She made me feel super comfortable from the moment we walked in (prior to the pandemic). I feel like I asked so many questions yet she remained patient and explained everything with such calmness and expertise. I had visited a dozen of offices for two weeks and majority of the times we came across property managers/leasing assistants that were so arrogant. So thank you Kelsey for being super sweet and giving us such incredible customer service. The property includes many amenities and its walking distance from shopping centers, restaurants, grocery stores, parks, and so much more! Sadly, we were only there for a few months because my husband got sent to a different state for work (for 10 months). And because I didn't want to be alone, I came to live in NC with my family. HOWEVER, I just signed my new lease and we are moving back to Millenia in September! I am beyond excited and I can't wait to be living at such a wonderful place, with my little family again. This time around, I've been helped by Brittany and although I haven't had the pleasure of meeting her in person, she's been great over the phone. She projected such an attentive tone while I was asking questions on different units. She quickly helped me begin the process. I can't stress the importance of customer service; Kelsey and Brittany are both incredible! Not going to lie, Boardwalk is a bit on the pricey side but in my opinion, you get what you pay for. If you're looking for a luxurious place to live that has a bunch of different places to walk to (or drive to, if you're lazy like me) then go check out Boardwalk at Millenia, you won't regret it!

DO NOT LIVE HERE. This property has serious safety and…read moremanagement issues. There are frequently homeless individuals inside the building and groups congregating on the stairwells. On one occasion, someone was urinating and defecating in a bucket on the third floor and spilled it in the hallway. When I reported this, management refused to check and told me to call the police myself. Situations like this are common, and management repeatedly claims the property is "open to the public," so their security team can't intervene. That's unacceptable for a residential building where tenants should feel safe. As a service member, I was especially concerned about leaving my wife here alone during deployment. Management offered no support and simply said I was out of luck. They advertise themselves as "military friendly," but allowing lease termination with deployment orders isn't a benefit -- it's required by law. I did go on deployment and received my letter but dealing with them while preparing for deployment was a stressor itself due to their management If you're looking for poor management, inconsistent communication, people screaming at night, little to no security, homeless people and ongoing safety concerns, this is the place. Otherwise, I strongly recommend looking elsewhere.

I recently moved to this beautiful property. Everyone that works here and has helped me throughout…read moremy moving process and has been a great experience. A special Thankyou to Fernando in the leasing office. He guided me step by step with my application all the way to my approval and move. He explained everything to us and was always in full contact, no gray areas and didn't leave anything out. He did an amazing job helping us gather all of our proper documentation to be approved. Thankyou Fernando for all your help we truly appreciate you! This property overall has it all. We love that there are both of my kids schools in walking distance and there's shopping centers less than 5 min away. I love my apartment, it's so big and a beautiful kitchen. Amenities are espectacular and the cleaning crew are always working, it's always well maintained, the pool, grills, gym , hallways and the green areas very clean. You will always see someone cleaning. I feel very secure in this new property!!!

I didn't move in here but the staff were really nice and helpful when I came by to tour the placeread more

Very professional teamwork glad to live here…read more girls keep the oustanding work thank you so much

I love these apartments and the staff! The manager flor and ashley made the move in process super…read moreeasy and helpful! They are always a call or text away to help us with anything, And we got a little welcome basket it's so cute! I've never had this type of welcoming treatment in any other apartment complex :) thank you flor and ashley!!