Great service! We bought three new appliances at a great price all brand new in the box. Yadi was…read moreawesome and answered all of our questions. The appliances were delivered and installed earlier than expected. The install team was quick and did solid work. No wasted time on their part.

I communicated with Alex on the phone and went to the store when I was told they had the…read morerefrigerator I wanted. I saw the unit. They are a store to buy dinged and scratched,but new units. Their knowledge is good. The unit I bought had minimal damage and it comes with the factory 1 year warranty. All I can say is I got a new reefer with the factory guarantee for half price that is at the big box stores. It was delivered, extra charge, they set it up. Plumbed the waterline, you have to buy the kit, and made sure everything worked. I got my reefer today. The installers were excellent. No dragging across the floor. Installed the waterline line, again, you have to supply. Once again, excellent service. In fact, not enough Yelp stars for them. Excellent, Excellent, Excellent

Machado brought the used washing machine I bought from them to install it. The hookups and…read moreelectricity are in my oversized walk in closet. There is also a water heater in there plugged into one half of the singular receptacle. He plugged the washer into the other half of the receptacle and it fried the circuit in the washer. Only THEN did he go to his truck and get his voltage tester. He checked it and said, "That plug is 220. We'll get it fixed as cheap as we can so it won't cost YOU too much." He never called with an estimate. Two days later he called me and said, "We fixed it. You owe us $300.00 more." Really? I just paid $417.00 for the washer I never got to use. BUT, now it was going to cost me $717.00. And, I said, "How am I responsible?" He said, "Because the power was 220". I said, "I didn't know that and I didn't plug it in. So, I went to look at the water heater and on the front it says it's 220. He could have seen that too. So, tell me- how was all this my fault? So, I did some simple math and decided to buy a used washer on Marketplace for $150.00 instead of paying them $300.00 to fix the one I paid $417.00 for - that I never got to use because they fried it. And now they get to keep the washer I paid them $417.00 for. So, I saved $150.00 by buying another washer for $150.00 rather than pay them another $300.00 for them to fix the one I bought from them that they fried. So, the whole fiasco cost ME $417.00 plus another $150.00 washer I didn't buy from them is a total of $567.00. If I'd have paid them to fix the washer they fried that I paid $417.00 for + $300.00 more for them to repair it because they fried it - it would have cost me a total of $717.00. Aren't they a great appliance sales business? And they can keep the washer I paid $417.00 for - that THEY fried and then fixed - and sell it again for $417.00. That PLUS the $417.00 I paid for the same one that I never got to use because they fried it. That's $834.00 profit for them minus the $300.00 to fix the one they sold me that THEY fried 1/2 hour later. If it DID cost them $300 to fix it - they'll still make $534.00 all told. Their total monetary profit is $534.00. My loss is $417.00 for nothing, plus a $150.00 washer that I didn't buy from them is a total profit of $567.00 for ME. Even though it was THEIR mistake - They just insisted it was mine. I didn't plug it into 220 and fry it. THEY did. That's what I call running an honest business. Should I thank them? NO. And, I WON'T....See, I live off of Social Security money because I'm Permanently Disabled for the rest of my life. So, essentially - they profited off of extorting money from a crippled Senior Citizen who had zero culpability in this exercise in stupidity...

We got our new Frigidaire refrigerator from Machado and we are very pleased. I like Supporting…read moreindependent local businesses...the price was fair, customer service & follow up on delivery day was great. I recommend going to Machado...ask for Juan, he speaks perfect English and was very helpful!

Too bad i cannot give a negative number. I would not use Gonzales Appliances for anything. Our…read moreexperience was a bait-and-switch, price-gouging mistake. The Gonzales tech insisted on fussing with a weeping issue we had (from a plugged condensor discharge tube). He wasted lots of time (poorly) dismantling the freezer compartment. Ridiculously, the discharge tube is actually accessed at the lower back of the fridge. The tech had nothing to clear the tube, so my tool box provided the stiff wire needed. The tech then refused to check - without booking a second visit - why the freezer was not working (i.e. not freezing), which was the original reason for the call-out. It turned out that the freezing system (using freon or a more modern alternative) had a leak - diagnosed within 5 minutes by a real fridge repairman who we sourced through local friends (so, live and learn). The fridge was replaced, because leaks can't be fixed on modern fridges. And, having the tech fix the leaking discharge tube (which he insisted on) was a complete waste of time and money ($250).

This was our third appliance we bought from them, that's how happy we have been with them. Mr…read moreGonzalez and his staff are professional, helpful, and mindful of budget. First we bought a fridge, a beautiful cabinet depths GE, and a GE microwave. Bought those 4 months ago, very happy with the appliances. This week we bought a stacked washer dryer, made arrangements for the delivery and install. As usual, perfect service, excellent appliances. Very much recommend!

Jennifer made this purchase very easy and got me a 5% Subzero loyalty discount! She referred Prime…read moreOne Installs for and extra year of warranty and they did a perfect job.

Amazing Local Home Improvement store, it is in the heart of Solana Beach. Their customer service is…read moreunmatched and they have a big selection to choose from. Highly recommend Emily and Snyder Diamond!

Well, I'm baaaaaaack for another major appliance! This time its a refrigerator. I thought about…read moreresearching online, and the various stores..... but my time is short, and valuable. I went to Pacific Sales and told the customer service team exactly what I needed. They immediately gave me options; no upselling, no attempting to add other items... simply answered my questions and gave me reasonable recommendations. Many thanks to Ryan, and also to Andrew for his assist and Saint, who helped with the paperwork. The staff at Pacific Sales work smoothly and efficiently. And they saved me a LOT of time I didn't have to do online research and drive around to different places. Thanks!

We ordered a trim kit for a built-in refrigerator in October 2025. Four times we have been told we…read morewill have it installed within a week or two. It is now mid-April 2026, and they have no idea when it will come in or be installed. Pacific Sales, more like Pacific Stalls! NEVER AGAIN!!!

Best price, best quality, especially best service. Owner is…read morepleasant, knowledgeable, honest and timely deliveries. Special kudos to the company tech and installer German. He did an incredible difficult install of complicated refrigerator, computer etc He absolutely went above and beyond getting it in. German actually took all 4 doors of it to fit. (I had measured wrong...) Great appliances! Owner Mario runs a great little business. Have been his customers 30 yrs. Maurice the day shop Mgr Maurice very polite and helpful.

Old electric dryer got too tired to keep on turning, so Serv-U-Appliance delivered a renewed…read moreelectric dryer to pick up the load!!! I've purchased several renewed appliances and they all have done well for me. Prices are reasonable. My confidence in this establishment has been solidified with this recent experience. Maurice was very helpful and made the transaction from purchase to delivery perfect! And Mario, who delivered our renewed electric dryer is a professional and a testament to the integrity and reliability of this place. Mario was very thorough and I was impressed with his extensive knowledge of appliances. He ensured that the appliance worked well and endeavored tirelessly to make sure that all was well. I greatly appreciate his work ethic and attitude, which is very rare today. This is a no frills store. Just expect integrity, knowledge and honesty from Serv-U-Appliance. They help make our lives easier and better.

My wife and I were looking for very specific bathroom fixtures, and Travis knew exactly what we…read moreneeded. he was really knowledgeable and helpful.

Travis was our sales person he was very knowledgeable of the appliances we purchased…read moreThe overall experience from selecting/paying for the appliances was top notch We will be back soon to purchase washer and dryer. Pacific Sales is the place to go for appliances in Temecula. Earnie/Myrtle Warren