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    Casa Dental Group DDS

    2.0 (4 reviews)

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    10 years ago

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    Clinicas del Camino Real - Clinicas Ventura Health Center Front Entrance

    Clinicas del Camino Real

    2.6(58 reviews)
    6.2 mi

    Eye Care El Rio Office. worst service ever. Incomp customer service and wasted 3 hours and 20$ in…read moregas. Seems like no one knows there job. Half the time you have to do all the work and no communication between clinics or doctors. Find real doctors who can help you

    They are the worst. Had an appointment at 4:45 pm just to review my lab results with my doctor only…read moreto get there at 4:33, they checked me in, made me sit in the lobby for 15 min or so, just to call me back up and let me know they have canceled my appointment for not getting there 15 min BEFORE my appointment. Keep in mind I got there 12 min before my appointment. They were so unprofessional and declined me health services. Made me reschedule 2 weeks later for an over the phone appointment. That day came, 1:15 was my appointment, never called me. I called them , they let me know they had been calling me and were calling the wrong number. Which is so ridiculous considering they have my paperwork and have texted me the appointment confirmation in the past. Like how does that happen? So AGAIN, they make me reschedule another appointment. So unprofessional and so inconsiderate. How is it my fault they were calling the wrong number?? Then we schedule another appointment, I get a few calls later from a doctor. Let's me know due to not answering my phone at 1:37, they have to reschedule AGAIN? When I just rescheduled. Like ? Do they have common sense?? I let her know it's been rescheduled and she says there is nothing scheduled? I don't know who has anything against me at this clínicas but it's so ridiculous. The scheduling team is so unprofessional and idiotic. They need to train better or get a new team of ppl who actually want to work there and help patients. They know nothing about hospitality. Stay tuned to see if they actually end up calling me on my THIRD RESCHEDULED APPOINTMENT or if they're going to be unavailable again.

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    Casa Dental Group DDS - oralsurgeons - Updated May 2026

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