Enjoying our visit, but questioning why we prepaid at a $60 rate when it's only $40 to book at the…read moreport? And yes, both of the groups bought the all inclusive beach club with blue wrist bands. $40 - great value $60 - would have be better if the other alcohol and menu items were included Guess our next visit we will wait and book at the port - also while the buffet menu references fish - there was none when I asked was told not today

Great option for cruise port calls, but beware the exchange markup at the beach house". Uva was a…read moregreat guide and the itinerary they put together is just enough to see natural and ancient points of interest without being in a car all day. Wonderful setup getting to a for an early dip before the crowds arrive...first ones in! Mayan market place ruins were enough to give a flavor of the ancient ways. The salt ponds were cool and we brought back pink salt. "Beach house" has a nice setup, but really no beach. Drinks and food were great, but at cruise ship prices ($12 margs and $20 taco plates). Didn't go for the all inclusive and I was fine with these prices until I went to check out and they tacked on an additional 18% to the exchange rate for a credit card. No exchange rate posted and absurd with the food and drink prices they are charging. Had I known, I would have used cash, but not given that information...be aware.

Fun tour of Merida's many neighborhoods - seeing beautiful colonial mansions, churches and parks in…read morean open bus - in English and Spanish

Great tour, in Spanish and English. Great prices and our guide was knowledgeable and funny at the…read moresame time. Was the only one that explained to me the meaning of Bomba, a say in Mérida. The takes you through the historic areas as well as the plazas and parks. It last almost 2 hours, but the pass by very easily, really had a great time. The Gua Gua is a fun bus, open and at a level that still makes you feel close to the people walking around. And most importantly, quite affordable.

If you're interested in late 19th century and early twentieth century history art and architecture…read moreit would be a good place to visit. This would not be high on my list if I was on a short trip.

I did not get what I paid for at all. I bought tickets to take a semi-private van (four families)…read morefrom my hotel in Mérida to my hotel in Cancun with a stop in Chichen Itza to see the ruins and have lunch. But they had no intention of taking us to Cancun. At Chichen Itza, the tour guide informed me they were going back to Mérida and we had find our own way to Cancun (they recommend a bus company). So they stranded me, my wife, and my special needs child half way to our destination. They lied to us and stranded us probably because they didn't have enough people booked to Cancun. They should have been honest with me so I could make proper arrangements but their greed outweighs their decency. I urge everyone reading this review to look elsewhere for a tour of the Yucatan. Estos descgraciodos quebradon mi contracto. Deberian llevar me de mi hotel en Mérida hasta mi hotel en Cancun. Estos larones me dejaron en Chichen Itza y me dijieron que nesecitaba consiguir un bus y taxi para llagar a Cancun.

This business has no ethics and won't think twice about screwing you. We booked a tour from Merida…read moreto Cancun with a stopover at Chichen Itza. Instead of taking us to Cancun as promised they dumped us at Chichen Itza and told us we had to take a public bus to Cancun. We were shocked, horrified and angry. Luckily, I paid with a credit card and I'm fighting the charges. Unscrupulous liars.

I am so disappointed that I will be filing a complaint with my bank. Nothing is as advertised. They…read moretook my money and gave me watered down drinks and even watered down cheese. I have never been so disappointed on vacation in my lifeI wouldn't come here if it was free. I do not recommend

We went with auto progresso not thinking we would do any excursions. They offer a free bus to the…read morecity of progresso. When we got off we were surprised that they offered the same package as carnival for half the cost. So we booked it and we didn't regret it. The tour guide was awesome. Ivan. The city was awesome. We were able to see a ruin, swim in a cenote, and see the city of Merida and eat at an authentic Mexican seafood restaurant. So worth it.

We have been on several cruises to Progreso and never got off the ship until this visit, and I'm so…read moreglad we did. We were traveling with multiple families with kids ages 2-14 and adults up to their 70s. Every single one of us had a great time. We had a private van (like a Sprinter) with plenty of seating and nice cool AC. The ride to the cenotes was over an hour, but our guide kept us entertained with history and stories about the area. The cenotes themselves were amazing; they were breathtakingly beautiful. They weren't crowded - we were literally the only people at one. The kids loved the rope swings, and one from our group braved the 30+ foot jump from the top. At the end, we were served an absolutely delicious meal by a sweet group of local ladies. Even the picky eaters found something to enjoy. We didn't want to cut it close with our ship's departure, and our guide was sensitive to this. We returned with an hour to spare as we requested. Bear in mind that the cenotes are in remote locations, so facilities were limited and restrooms were rustic. Once off the main road, it was very bumpy for the last 10 minutes or so. Also, lots of steep stairs led to the cenotes, so this isn't a great fit for anyone with mobility issues. That being said, it was totally worth it in our group's opinion. We will return the next time we end up in Progreso!

This was an awesome experience. We loved hearing the history of the place and seeing the raccoons,…read morecoati, baby caymans, and bats!! There were 3 cenotes for varying depths; 3, 6, and 8 feet. Affordable unique experience!!

This spot was pretty cool. You can tell the local comes here and really like it. I've been to a…read morecenote before and this place wasn't as strict as the others. They are strict about bringing your belongings. They have at least 3 cenote within walking distance of each other. I recommend wearing water shoes. You park them pay for admission then take a boat to the Cenote. They have these raccoon looking cat don't feed them they bite. Leave them alone and they will leave you alone. Bringing food isn't allowed. We did on a cruise ship tour. My husband and I had a good time.

I think the reviews of this place should strive to be a bit more honest. The water stank, like…read moresmelled very bad, only one cenote seemed really clean enough to swim in and even for a small mexican business the bathrooms were really bad. Like, no toilet seat on any toilet including the handicap stall, meaning disabled people can't use the bathroom. It was very cool to see raccoons and birds and crocodiles up close, but I wish that they did a better job of maintaining the preserve as there was plastic trash around the edges. I loved seeing the animals and I appreciate what they are trying to do but overall I could not recommend this place.