We rented this place through VRBO.com. We arrived on Thursday and lets just say the pictures in the ad made the place look a lot nicer than it really is. The lake house is situated right on top of an algae patch so we couldn't swim unless we drove out to somewhere cleaner. My friends dubbed this the Frankenstein house because nothing in the house match and it seems like they just pieced everything together with random stuff found at a thrift store. The interior of the house was lined with antique clocks, phones and other strange artifacts and war memorabilia not an ideal rental for the younger crowd, we were certainly disappointed. With the exception of the flatscreen TV and refrigerator every single item in the house was at least or way over 10 years old. Pool table broken and unbalanced with balls falling out of the pockets, VCR, Radio was a old jukebox, creepy looking AC and Heating Units, poker table's leg broke off after one sitting, even the beds and sofas are old, stained, and lined with dead bugs etc...and the worst part was that the old house vibe comes with the old man smell. There's 2 grills and both of them ran out of propane by the 2nd night we actually had to go out and buy our own propane. We got over it and tried our best to have fun. Then check out day came...we called Julia to let them know we're leaving and we cleaned the place, took out the trash, mopped the floors and wiped all the tables etc...after we left and spent a decent time on the road Julia left us a voicemail saying we trashed the place. She claimed we left garbage everywhere, and how we disrespected their house, stained their furniture and moved things around none of that were true. We tried to call Julia right away and a few times after that but all of our calls were ignored. We contemplated about going back but after a weekend like that there's no way we were gonna turn back around and add 2-3 hours to our commute home. Even so we knew their claims were false and if they had the decency to call us right away we would've turned back and confronted them about it. 3 hours later we received a call from her husband yelling at us. We tried talking to him calmly but he was screaming a lot of unreasonable things that we knew were definitely false and basically told us they're keeping our deposit and hung up. I haven't been hung up like that since middle school...on top of being unprofessional and rude I never expected a 60 year old man to act like a childish teenager. We shared the voicemail with the party and everyone agrees that it was all staged so they can eat our deposit. Right away we tried to contact VRBO.com to file a complaint but apparently the listing was removed because too many people filed complaints about the owner. We definitely felt cheated and will not be coming back. My advice to all you yelpers is that if a place is this cheap usually there a catch and don't trust what you see in pictures. I do have something nice to say about casa de cozumel. It's got a nice view read more