I went to this place, actually for a client of mine who was VERY prestigious. I found it walking and I decided to walk in because the outside items were visually appealing.
Immediately, when I walked inside, the owner or whoever he was, who is overly tan with white hair, did NOT greet me with hospitality. He asked me what I wanted, which I thought was extremely rude and UNPROFESSIONAL, not how you greet potentially high profile buyers.
I went to walk in and IMMEDIATELY , He told me that to leave my bag at the front door as if I was going to steal something or break something. I put my one bag down then I went to walk again he said oh you need to leave your book bag also and I asked why and he's like because I have a lot of things in here. I said OK maybe you should put a sign up that says you can't carry bags. He said I don't have to do ANYTHING, VERY NASTY TONE. So I put my book bag down also. He was reluctant to let me LOOK around the store. HE DID NOT WANT To service me at all, he literally stood in my way, and I had to ASK him to MOVE.
SO AS I'M LOOKING AROUND, HE'S NOT ASKING ME ANY QUESTIONS, HE'S NOT ASKING ME WHAT I'M LOOKING FOR, THE STYLE THAT I'M LOOKING FOR, WASN'T ACCOMMODATING OR ANYTHING.
Then I went to check out the upstairs where the light was on. There was no rope ACROSS the stairs, signifying that the upstairs was closed. He ran over and turned the light OFF telling me that all of a sudden the upstairs was closed and I said well you guys have been open since 10:30 AM. It was now 12 PM and as soon as I came to the store, all of a sudden the upstairs was CLOSED because of "fumigation". I smelled no chemicals whatsoever.
This place has such beautiful items, but the customer service is GARBAGE and dare I say has negative racial undertones.
losing out on money because you don't like black people is so sad.
Yuck. NEVER COMING BACK HERE EVER. I actually hope they go out of business.
Wish I could GIVE it ZERO STARS read more