Alessandra is exceptional and very meticulous. I am a bit over the top in ensuring everything is…read morevery clean and she went above and beyond to make sure the apartment was impeccable. She is very detail oriented and fulfilled all my requests. She was very easy to reach and was quick in responding I was very pleased with how well she cleaned ! I would definitely recommend her. The quality of her work is exceptional and the value can't be beat for what I was quoted from others ! She cleaned every windowsill in the house; I was impressed. She also took great care of our cat to ensure she was comfy during the cleaning!

Awesome Job cleaning yesterday. Floors washed. Beds made trash barrels emptied and so much more…read more The owner and her worker Of 3 years came over right on time. They went right to work ! My wife came home and absolutely loved the job ! The value and service and quality were perfect. Glad to welcome them aboard every 2 weeks for a nice extra cleaning. ! Thank you for a wonderful job ! 5 stars hand down ! Bravo !

How cow! What a fantastic job! They were on time, and cleaned a messy apartment in record time…read more The windows, the porch, the appliances all spotless. The tub is amazing. A great value for the time, effort and quality. I am a customer for life now.

I've used the twice and I plan to do twice a month. They are so nice, professional and super…read moredetailed. great communication. Very helpful. Great staff. They understand the difference between cleaning and supporting my ADHD clutter.

I was very happy with my deep cleaning from Eni. I received a quick reply to my request for a quote…read moreand availability, and easily set up a time for them to come a couple of days later. She and another woman arrived right on time for my scheduled appointment. I had a few spots I let her know upfront that I would like to make sure were included in the deep clean, but for the most part, they quickly went about their work, and had my 2 BR/1 BA sparkling in about two hours. They asked me to look everything over before they left, and having paid for a deep clean, I LOOKED. They moved my furniture to sweep and mop underneath, cleaned my windows, baseboards, dusted the ceiling fan, did some sort of magic in my cat's food and litter area, got food spills out of my fridge, even washed my son's baby bottles in addition to all the regular cleaning. I can't find anything they missed or didn't do that I asked. They did everything but my laundry, but to be honest, if I had asked, they probably would have tossed a load in for me too. Now I can focus on decluttering and organizing since they saved me so much time on the dirty work! Thanks Eni!

It pains me to write this review, as I have been using Eni's cleaning services for the past few…read moreyears and think she herself is a very nice person. However, after being robbed by one of the cleaners, I needed to share this review. In the past, I've generally been happy with the cleanings, though there have been minor issues here and there. The quality of the cleaning often depends on who Eni sends, as some cleaners are better than others. On occasion, I've had to point out areas that weren't up to par. I also had one incident where one of the cleaners left my home unlocked while I was on vacation and accidentally took my keys. The keys were returned to my lockbox the next day, but my home remained unlocked until I returned. Eni apologized, and we agreed not to have that cleaner return to my home. While she was kind, I couldn't risk that happening again. What prompted me to write this review, however, was a robbery. This past weekend was my birthday, and I had several birthday cards (one still sealed in an envelope) in a pile on my dining room buffet. When I returned home, I noticed the pile was missing. Normally, if there are papers in the house, the cleaners either clean around them or neatly stack them without moving them. I asked Eni to check with the cleaners (one of whom was new and had never cleaned my home before) to see where the cards had gone. I was told they were placed in a cabinet on the shelf--something they shouldn't have done in the first place. I checked, and sure enough they were where they said they were but the sealed card had been opened, the money was gone, and a card that previously contained a gift card was missing the gift card. I called Eni immediately and expressed how upset I was. She was very apologetic, told me she had fired the cleaner who took the money, and offered to send me the amount that was stolen (which she did through Venmo). However, after this experience, I felt that I could no longer trust her service. The fact that Eni doesn't seem to properly vet the people she hires makes it impossible for me to continue using her services. I can't risk having someone like that in my home again.

My wife and I never had a professional cleaning service before, so we don't have much to compare…read morethem to, but here is what stood out to us: - Communication was prompt and friendly - They showed up on time as promised - They said it would take 3 hours, but it took them 4. I consider that a positive, as I think it means they made sure they did all the work - They did all the work! :-) We feel like our small house hasn't looked this clean since we bought it - They texted us a few hours after the job was done, saying that they believe they missed the kitchen floor. I believe that was true, as it didn't look as clean as the rest. They offered to come back for it, which we gladly accepted. This is how it should be! Address any mistakes you make, and make sure you leave the customer happy. We are happy, and will gladly have them back for future cleaning jobs. Thank you Gisely and Fabio!

Gisely and her associate are wonderful! Very thorough and professional. Fair rates and very kind!…read moreCan't recommend them enough!

Absolutely positive experience either these two ladies. Total cleaning machines. Highly recommend…read more Thanks, Matt.

After a little mishap with scheduling. Everything turned out well. Excellent cleaning service !…read moreVery kind and considerate and professional cleaners. We were so happy. Looking to continue with this company.

Excellent customer service! They responded to my emails promptly and efficiently, providing me with…read moretheir credentials and proof of insurance without delay! They assessed our office space within 30 minutes and provided us with a quote the next day.

I contacted Ingrid less than a week before my son moved into an apartment in South Boston, which…read morewas in dire need of a thorough cleaning. Ingrid responded very quickly. She was flexible with her schedule and fair with her pricing. It was spectacular to move into a thoroughly cleaned apartment. Will likely use her regularly.

Had a cleaning scheduled with them and the cleaner just didn't show up. 15 minutes after they're…read moresupposed to be there, I give them a call to see what's going on, goes to voicemail so I leave a message. At that point, they finally text back to my reminder text from the night before that they ignored to say that they can't make it because they have a dentist's appointment. Not even an emergency mind you, but something they scheduled in advance at the same time we had a cleaning scheduled. Unbelievable! They were apologetic after the fact but that's a huge red flag. Will have to look for someone else.

I've been a happy customer of Sisters Family Cleaning for over a year now, with biweekly cleanings…read moreof my home. After a couple disappointing experiences with larger commercial companies, I decided to try this small family business and I'm so glad I did! They started with a very thorough consultation, and the way they pointed out dirt as they went through the house convinced me that these women really know how to clean! Then they assigned me to Nayara, who has been fantastic. Extremely reliable, excellent communication, and best of all, actually cleans! Spotless floors, gets into all the nooks and crannies, dusts everything, cleans under stuff on kitchen counters. Very impressed with this business and highly recommend!

Review of Outstanding Cleaning (Veronice Biscalquim, 617-368-0067,…read moreoutstandingcleaninginc@gmail.com, based in Somerville, https://www.wewillcleanit.net/ ): We have an important, big family event coming up and because my mother fell unexpectedly ill, we ran out of time to clean before guests arrive. We had used Outstanding Cleaning before when I was undergoing cancer treatment. They did it at no charge, and did such a good job, during that time! So, I definitely wanted to give them the business again. As before, Veronice sent three extremely efficient, thorough workers who were both friendly and very responsive to our needs. Because of our situation, we didn't have time to tidy up entirely before the crew arrived. They worked alongside us, as we tidied up another room! Partway through, they consulted with Veronice, and with her approval, they went the extra mile to do deep cleaning, giving extra time because it was needed. We are extremely pleased with the results, which are like night and day. Everything sparkles! Veronice is very responsive to client needs on cleaning and timing. Her rates are very reasonable and she is extremely fair. Her workers are honest and gracious and reflect the protocol she sets. I would highly recommend this cleaning company.

Outstanding Cleaning has been doing biweekly cleaning at my place in Somerville for 10 months & has…read morebeen great!Outstanding Cleaning has been doing biweekly cleaning at my place in Somerville for 10 months & has been great!