Quinta Don Jose is a lovely, comfortable and friendly hotel located close to the main areas of…read moreTlaquepaque. Recently, I stayed three nights and found my Quinta Don Jose stay a wonderful place to be. My room was quiet, comfortable and nicely appointed with everything I needed. The refrigerator and water machine were especially nice. Of note, my room was across the street from the main building (I had to "buzz" in/out of the property which was fine.) Each morning, I enjoyed a delicious breakfast and maybe a drink or two at the bar (Charlie was so welcoming and friendly!) One night, I ate at the restaurant and had an excellent meal served by my new friend Carlos (he was so nice and attentive!) While the pool water was a bit chilly, I used it 2/3 days and enjoyed the beautiful courtyard - it was a great way to relax from the hustle and bustle beyond the hotel property. Love Quinta Don Jose, would definitely return! 5 stars

For the past few years, every time we return to our hometown in Jalisco, Mexico, we've made it a…read moretradition to explore different boutique hotels around the state--especially in Guadalajara. Quinta Don Jose Boutique Hotel has definitely become one of our favorites, and it's one we've chosen to stay at more than once. The ambiance is warm and welcoming, and the staff truly go out of their way to make every guest feel at home. It's that "home away from home" vibe that keeps bringing us back. The rooms are cozy, clean, and decorated in a charming, authentic style that reflects the culture and history of the region. While it's not a 5-star luxury resort, it offers comfort, character, and everything you need for a pleasant stay. The hotel itself is a beautifully converted old house, complete with an on-site restaurant and bar that serves delicious food and drinks. The complimentary continental breakfast is a highlight--fresh coffee, tea, and a traditional Mexican breakfast that hits the spot every time. One of the best parts is the location--just a short walk from Tlaquepaque Boulevard, making it easy to enjoy a relaxed afternoon or a lively evening in town. Quinta Don Jose will definitely remain on our go-to list. Since we travel back home often, we usually plan to stop in Guadalajara for a night of rest, and this boutique gem is the perfect place to do it.

For the overall value, amenities, and service 5 stars. Is it a 5 star hotel? No but the room was…read moreclean, comfortable bed, mini fridge, nice shower. Breakfast buffet included, lunch and dinner order service, bar. Spotless pubic area, doormen will assist w taxi etc. Very secure. Nice property and staff. Located close to Restaurants, a mall, atms, and C stores. Taxis, Uber, and bus stops close by.

Customer service is perfect at this hotel! Everyone was so courteous and thoughtful, we had never…read morebeen out of the state as a family and we were nervous about the whole trip but I'm so glad that we decided to stay here because they made us feel so welcome! We had breakfast with them one morning and we had no idea how to even begin, well one of their employees offered to tour us and introduce us to all the options available. The room was perfectly clean and the view was amazing! You're only minutes away from shopping, restaurants and parks which is nice because I was afraid of the location being too far for us to do anything fun! I can't thank them enough for their hospitality! I will definitely be visiting on our next trip to Guadalajara!

The breakfast and room service was very tasty. All of the food was delivered very warm…read more The beds and pillows were comfy. The rooms were clean but could have been cleaner still. The hallways were loud and dirty. Overall it was a good deal.

Una experiencia decepcionante desde el inicio. Tenía una…read morereserva confirmada con dos camas, pero nos asignaron una habitación con una sola, sin ninguna solución real por parte del personal. Además, las llaves no funcionaban y estuvimos más de dos horas sin poder entrar a la habitación. La atención en recepción fue poco profesional y sin capacidad para resolver problemas. Definitivamente no lo recomiendo ni volvería.

Recently, my niece and I visited Guadalajara and our favorite part of the visit was our stay at the…read moreQuinta Real Hotel. It may be the most beautiful hotel I've ever seen. It is part of the luxurious Quinta Real brand, which often places their hotel properties in historical buildings. The Guadalajara property was actually built in 1986, but constructed as a traditional colonial-style hacienda on land once owned by the Martinez family. It has been described as an oasis, and that is a perfect impression. When you step inside, you're enclosed by high stone walls, reminiscent of a castle or palazzo, surrounded by lush gardens, birdsong, splashing fountains, antiques, and artwork by artists such as Sergio Bustamante. Breakfast, lunch, and dinner are served in and elegant indoor/outdoor restaurant. Everything is hushed and refined, in direct contrast with the noise and traffic just outside the doors. The very best part of the experience, however, was the impeccable, accommodating, and kind staff. We both felt so pampered, without any sort of stiffness. ours was a truly wonderful stay and we cannot recommend the Quinta Real enough.

This was a fantastic place to stay in Guadalajara. The staff really tried to accommodate us. They…read morehad nice rooms, and the layout was very natural and beautiful. They also had accessible rooms. In addition, their restaurant was really tasty. The enmoladas, tacos, and chilaquiles were all really nice.

Amazing Customer Service!Great walking location in Downtown Guadalajara!Oscar was amazing at guest…read moreservices.Thanks for a wonderful experience.

I had a overnight stay and the hotel itself overlooking it is is very nice and seems clean. Staff…read morewas extremely helpful and kind. Although I woke up from my stay with bites all over my body, which I imagine came from bed bugs or something along those lines.

I am writing to share my experiance regarding my recent stay in Hotel Riu Guadalajara this April…read more While I have previousely considered this Hotel one of the best in the city, I was disappointed by several aspects of my experiences. Specifically, my room rate included mini-bar service, yet was never refilled during my stay. Addotionally, I was disappointted to find that the Mujeres Latina marichi group---one of the Hotel's primary entertainment highlights-- has been replaced by a lower-level performance mariachi. While the stuff members remain very professional and kind I belive these service and management decisions have negatively impacted the overall guest experience. Sincerely, Guiilermo Flores

What an amazing experience this was. Nothing like I have ever experienced, most definitely…read morerecommend. The views are breathtaking and the glass floor platform is so scary but after a few drinks You forget all about the fact that You are on a glass platform 42 stories high, until You look down The service was over the top amazing and the drinks were great

Mediocre stay! It started out at 96% until everything started unraveling in the room from the patio…read moredoorknob fell off in my hand. Then, the dust issue in the room for like 18 days because the room was not cleaned properly or floors mopped. Patio had dirt on it, too. it's as if they didn't know they were renting out this room to a guest. Room was not checked beforehand of readiness. I spilled something and wiped it up to to see black dirt on the towel. Omg, yuck! I booked this hotel over a commercial hotel because of the art and the pool which was out of commission for most of my 22 days and opened 4 days before I left. Pool was empty and under construction my whole stay. Unacceptable! The Sales team is a joke and not helpful especially, Mr. Oberd. He's only helpful when requiring your help with undoing Booking.com so he doesn't have to pay a fee. I lost 22 days credit with booking.com because I thought he was nice. I came to him later regarding my nosebleeds from a dirty, dusty room where even the coffee pot had to be replaced because of dirty gunk coming from the pot which made me sick for 2 days. He abandoned my concerns, which prompted me to go to the General Manager. The photos of the room are decent, but deceiving. The room has no mirror to view before you leave your room so the only mirror is on the elevator. Yep! The walk in closet has enough space to put a mirror, but nope. Makes too much sense. The best part of this experience was Noe and Jay the gate keepers of this establishment. Who work diligently to ensure that the guest have a great stay, and anything you need to know they'll inform you from Tours, bus routes T-11A info hotel to moving around easily in Guadalajara. I had booked November to give them another chance because they did try to correct most things in my room, but I sat on the lobby floor in front of a door that was concealed and a very rude accountant consult; Delia Gutierrez stepped in between my legs to enter this door and never said discuple or perdon which mean excuse me. I was applalled that a management employee could be so disrespectful to a guest. I was doing something important on my phone and this interrupted what I was doing and because the Wi-Fi is crappy I lost the work I was doing and she never apologized when I addressed her rudeness. Then, with the GM feet away I informed him and all he can say is she doesn't speak English. Excuse me, is universal. I stayed (3) days at a VRBO which was very spacious, clean and nice so that I could relax. If GM management would care a little more about his hotel, it has the potential to being a fabulous hotel if they cared more and fix these simple and small things in the rooms and even dusted the Artwork which is filthy dirty. I can believe they would have an enormous amount of artwork and don't do upkeep. in the lobby is even a Pablo Picasso painting. The best part of this hotel outside of Noe and Jay is the Breakfast/Cafeteria. I give the breakfast staff and food 98%. They did remove the cracked and chipped coffee cups that I cut my lip on which was unpleasant every time I went out doors into the hot sun the cut was burnt by the sun causing me great pain. Everyone at the front desk was helpful, and pleasant outside of a young kid Paul who spoke English but thought the hotel was a joke or playground for immaturity of sorts. I addressed him on it because I'm like why say you don't speak, and you speak English well enough to communicate and help guest. I don't get it. The hotel take international money, dineros but only have 2 people who speak it fluently to communicate. I had business in Guadalajara, and had only 2 weeks to learn some Spanish but in my meeting they had someone to interpret / translate for me. Also, I had a translator downloaded onto my phone. Guadalajara, is a beautiful and very friendly place to visit on business or vacation. In Centro, the natives were so nice to me and helpful. I walked the streets to the supermercado; Soriano's, Starbucks, Farmacia, Waldos, Walmart, and Casino, or many restaurants in the area. The Hotel is located in a very prominent area with lots to do. I found most of these places but the 1st two times I got lost. Also, Jay and Noe told me where I was. Uber, is a great help in Guadalajara if you find yourself lost. Plus, you only pay Mexican pesos. So, download Uber its a great help. Restaurants in area: Oh la la, Waffles de Cafe, New York Delicatessen near Rotunda on Ave Chapilita, La Pasta on Ave Guadalupe, Taco Fish La Paz, Empandaza bakery in Centro. In Centro off Ave Independence is a food/fruit market for locals, and eateries for locals to sit and eat. Foreigners do stand out, but crime in Guadalajara is very very low so no worries just behave maturely and you should have no problems. Most people hear even if they don't speak English they are very proud hardworking people. I wish they fix the small problems at this hotel because it's a gem.

Great hotel for what is...relax and recovering Not for…read morevacationing but great what's it's for Thank you fall great service especially ceci for cleaning our rooms miguel angel porter for great attention and also great people at front desk

Everything went well , breakfast was great evey day and we stayed for 7 days, the staff was very…read morepolite and friendly. The rooms were nice and spacious .

We missed our Volaris flight because it had already left to come back to San Jose California and we…read morestayed where they put us up in the Hampton Inn and we were treated very fairly and we enjoyed our stay there.