i highly recommend popping in to meet these kind classy ladies if your in need of a registration or…read moretitle loan! Very clean & professional firm.. no pressure and if you qualify they will help put you in a workable loan. Although I have a great job, things happen up in life that set you back which is why I reached out to AZ Auto Lenders on Glassford and so glad I did!! Cynthia

I always had unexpected added on fees. Right after I had my baby when I was 26 years old and broke…read moreme and my at the time fiance and my infant went into the bank to try to straighten out a matter. We owed them $35 for some added fee. They told me all I had to do was pay it and we would be fine to use her account again. However the lady on the other side of the counter from me sitting at the table quite large overset heavyweight lady. With a pinky ring on I remember. Just took the money that we paid to open the account and closed our account and told us she did not want our business. Because we didn't have enough money in our account ever. The shittiest service I've ever gotten from the crappiest representative I could have gotten. Credit Union West is way better. Much more professional staff that won't add unwarranted charges to your account. I hope that lady gets fired. Nobody should wear a toe ring to work.

I wanted to thank all the great staff at One AZ Credit Union at the Prescott Gail Gardner location…read more However I wanted to speak about and concerning two staff members who have recently help not only myself but also my family member with One AZ Credit Union Services offered to all their customers. Both staff members are Credit Union staff that help with accounts and loans. I would like to thank Jodi who is very smart and knows the products and services One AZ offers for loans (auto) and of course one of the newest staff member to the One AZ family Delaney who help my family member with account (s) services and products. Thank you both for going above and beyond to help provide the best product and services in the One AZ Credit Union world. You both are the BEST, keep up the GREAT WORK................ And to the other customers of One AZ make sure and give them a review when they do a good job now and again, not only when you have a complaint, after all you get more bees with honey!

Always wonderful customer service. Better than my other credit union! Also not a new person every…read moretime I go there, which says a lot now

I have been a member of this credit union for some twelve years and I am very satisfied with the…read moreentire staff and consultants. Each employee I have interacted with has been extremely helpful, and knowledgeable.

Very knowledgeable excellent help thank you Amanda and ryan location is excellent keep up the good…read morework

In the time that has passed, they have threatened to raise our payments and interest rate unless we…read moresign a a power of attorney. They also keep instructing us to "contact your dealer" even though the loan was a refinance. They send us a letter requesting documents which I mail back immediately along with a letter clarifying our position. A week later, corporate emails us saying they received our letter and apologized for the confusion, which was nice. But that very same day we open our mail and find another letter threatening us with a rate and payment increase because they've not received the documents "despite repeated outreach." That's false. We responded to the only letter they sent. It literally said "First notice..." It's clear nobody here knows what's going on. But when their money's on the line, they'll threaten you, blame you, and bury you in their internal mess even when you did exactly what they asked. In the beginning, they even asked to pay for their paperwork. It was only after I refused that they "agreed to waive the fee." Just be careful. If your loan involves a title, get ready for a mess. Oh and these letters? All attached here so it's not just my word.

I just got a few great things to say about this company. I went through a rough time in my life…read morewhere my moms health was failing and I needed to move back to my home state. They worked with me the entire time and I don't make a lot of money so my payments were really spotty. Little did i know my total bill had skyrocketed from my last known of about 160 to over 1,000. Ive been having a hard time paying other bills and they let me settle the account for a mere 150 dollars! I truly appreciate the help and the willingness to work with their customers. They deserve the 5 stars.

From the owner: Turn your Car Title into Cash!…read more Lots of places will give you a title loan, but at Fast Auto Loans no one knows this business better than we do. Ask us how you can get more money and easy payments that work for you. Fast Auto Loans gives you fast approvals, great service and you get to keep your car.

It was quick and comfortable very friendly and professional.loved the experience! Easy to…read moreunderstand the process felt like family.g00d location as in close to the bank

When I walked into Fast Auto Loans on Whipple st, I was a mess. My husband just got sentenced to…read moreprison and left me with a TON of overdue bills. Stress was boiling out of me, then Jolene said one sentence to me in the calmest voice-,," All I need is your ID". I felt like someone had thrown me a life vest. She was on top of her game. She read me like a book, knew exactly what to say, when to say it and NOTHING felt ingenuine or like a sales pitch. Jolene was professional and approachable at the same time, thats a hard thing to accomplish if its not naturally in you. Qualities like Jolene has are not teachable in some training seminar- that is gifted. By the end of my expierience,(which was super fast), I felt like I made a friend. Big Shout out to Jolene at FAST AUTO LOANS on WHIPPLE. I highly suggest them if you are in need of some extra cash. Cheers!

I am not a member but had a question: do you issue cashiers checks and if you do is that for…read moremembers only or to the public? I was on hold for almost 25 minutes and nobody answered the phone. There is just so many prompts. I went through all the prompts and nobody answered the phone and I was waiting for someone to answer the phone for 25 minutes on hold finally I hung up, and that was my experience with this Bank. I'm guessing that you cannot talk to anyone to ask questions and they don't provide any services to the public and only members. I'm not too sure but that's what I'm assuming.

Yesterday, I needed a new card printed and their system was glitchy but they worked hard to…read moretroubleshoot it and made at least 7 attempts which was appreciated because there are hardly any DFCU in this region of AZ. Thank you so much and for resetting my app so I could use mobile banking again

Can't say enough positive things about my experience with OneAZ. Briana Hughes worked with us…read morethrough a challenging out-of-state car purchase and was highly professional, patient, and knowledgeable. Very competitive interest rate and no payments for 90 days. Couldn't be more satisfied. Bruce P.

I joined in 2006 and for years and years I never stepped foot at a branch. Due to personal matters…read moreI have visited this branch about 4 times in the past few months. The staff is very friendly and professional. Briana Hughes has helped me greatly. I stopped by for a complicated personal matter and she was caring and compassionate, and helped me find a solution for my issue. They provide some additional services for members, which include document shredding, and cashing out coins (with no fee if you select gift card).

My Desert Financial Credit Union Nightmare My wife died on…read moreOctober 25th, I lost my job a week later, and I have a daughter on disability. She had accounts that did not have my name on them. I'll skip to the end. After multiple attempts, each time receiving a different answer and incurring legal fees, it came down to bringing my daughter to the bank to cash in an IRA that was less than $1000.00. They gave us a check. For SSI Reasons, she has a cap on how much money she can have in the account, and it was already over the cap. I took her across the lobby to cash the IRA check, and they refused to cash it. On the good side, I was able to buy my wife her headstone. The final problem was my daughter's account that holds SSI money. I had to go to the SSI office to get a letter stating that I'm the party responsible. I returned the letter and tried to have the account changed so I could gain access. They told me that I had to wait until they heard from SSI. I called SSI, and they said that any existing money was between D.F. and me. I checked the account online; my name was on it. I went to the credit union, and they told me I still didn't have access. I had to beg her for her back rent money. Too: Desert Financial Credit Union, you win. Keep the money January 29th, I'm going back to SSI and having the deposit moved to another Credit Union I can trust. At least you won't get anymore. I'm selling my house and will cover expenses until she gets caught up. If Desert Financial says, "I'm making this up," they have a record of each visit and can publish it. To Desert Financial If you want to sue me? Save your legal fees, I'm protected by poverty

I was a customer for over 20 years. I lost my home due to Desert Financial not honoring a court…read moreorder to remove me as being responsible for a loan that was not in my name. I am requesting my family to also cut ties with this fraud of a bank. They are rude and disrespectful. I don't recommend using them.

Came looking for a low mile Cadillac DTS. Found exactly what was advertised. ZERO pressure. Tom was…read morevery helpful. Liston was too.

the whole process was just fine. Liston, the credit manager made the…read moreexperience very easy, no hard sell. The price was very fair for my trade.