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OneAZ Credit Union

3.4 (12 reviews)
Closed 9:00 am - 6:00 pm

By appointment only

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Services - OneAZ Credit Union

Business banking

Business merchant services

Mortgage services

3 More Services

Mortgage refinancing

Personal banking

Home purchase

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4 months ago

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7 months ago

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2 years ago

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4 years ago

Saw Brenden today, He was so helpful and professional! Thanks for everything Brenden!

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6 years ago

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7 years ago

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10 years ago

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8 years ago

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12 years ago

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5 years ago

Worked with Lindsay Ballinger to set up a new account. Was impressed with her knowledge and efficiency.

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5 years ago

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7 years ago

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OneAZ Credit Union - banks with free checking; credit union near me; banks & credit unions; credit union; community banks

OneAZ Credit Union

(29 reviews)

New to the area and needed to establish a new banking relationship. I prefer small, local…read morebusinesses as opposed to big nationwide ones and the reviews on OneAZ were pretty good. Due to the pandemic, I had to make an appointment, but was able to get one right away. Showed up on time and was taken right in. Opened a savings and checking account and got an ATM card that day. Very friendly and quick. A painless process. They seem to have quite a few branches throughout the area and look to be pretty convenient for my needs. Chose a home town bank over the big boys. OneAZ seems to do it right with that personal, friendly feel.

In the time that has passed, they have threatened to raise our payments and interest rate unless we…read moresign a a power of attorney. They also keep instructing us to "contact your dealer" even though the loan was a refinance. They send us a letter requesting documents which I mail back immediately along with a letter clarifying our position. A week later, corporate emails us saying they received our letter and apologized for the confusion, which was nice. But that very same day we open our mail and find another letter threatening us with a rate and payment increase because they've not received the documents "despite repeated outreach." That's false. We responded to the only letter they sent. It literally said "First notice..." It's clear nobody here knows what's going on. But when their money's on the line, they'll threaten you, blame you, and bury you in their internal mess even when you did exactly what they asked. In the beginning, they even asked to pay for their paperwork. It was only after I refused that they "agreed to waive the fee." Just be careful. If your loan involves a title, get ready for a mess. Oh and these letters? All attached here so it's not just my word.

CarXpress - Come visit us at 490 E Z St. in downtown Prescott! Our inventory is always changing!

CarXpress

(3 reviews)

Unfortunately Jeremy the owner doesn't answer his phone or get back to you when you need helpread more

I did love going to them when I needed to purchase a vehicle. Got a good price on a 2008 Chevy…read moreImpala. And they made purchasing the car very simple. Well back in August, I had an oil pressure issue that needed to be fixed, as well as a small transmission leak. And I was also supposed to get my air conditioner system vacuumed out because they had installed a new one in the car a month after I bought the car. I have contacted them by phone, email and text and trying to make appointments to get the car in to be fixed. They even had the part and said it would be $215. Everytime I would make an appointment, they would cancel it on the day of. I've been cancelled on at least 3 times already. My last appointment was supposed to be October 24th of 2022 at 10am. I even made the appointment in person 2 weeks prior. I show up to their lot at 10am, no one was there. I called their office and the lady that answered first said that they don't remember scheduling an appointment for me. I literally told her I scheduled it 2 weeks ago. Then she put me on hold and then got back to me and said the mechanic got into an accident and they didn't know when he was coming back. This was probably the 3rd time I was cancelled on. Then in November, I attempted to contact them again and said the problem was getting worse and that they really need to fix my car asap! Left 3 messages, and not heard back from them since. Now I just feel like they are avoiding me and refusing to fix the car even though they said they would. Now I feel like I have no choice but to take it to an actual shop which will cost me more than I can afford. And they also told me they wouldn't work on the car till they had the payment first which I found Abit shady. Don't think I would recommend buying from them because they say they will fix any minor issues with their cars, but then they don't call their customers back or cancel appointments when the vehicle is in need of repairs.

Desert Financial Credit Union

Desert Financial Credit Union

(6 reviews)

My Desert Financial Credit Union Nightmare My wife died on…read moreOctober 25th, I lost my job a week later, and I have a daughter on disability. She had accounts that did not have my name on them. I'll skip to the end. After multiple attempts, each time receiving a different answer and incurring legal fees, it came down to bringing my daughter to the bank to cash in an IRA that was less than $1000.00. They gave us a check. For SSI Reasons, she has a cap on how much money she can have in the account, and it was already over the cap. I took her across the lobby to cash the IRA check, and they refused to cash it. On the good side, I was able to buy my wife her headstone. The final problem was my daughter's account that holds SSI money. I had to go to the SSI office to get a letter stating that I'm the party responsible. I returned the letter and tried to have the account changed so I could gain access. They told me that I had to wait until they heard from SSI. I called SSI, and they said that any existing money was between D.F. and me. I checked the account online; my name was on it. I went to the credit union, and they told me I still didn't have access. I had to beg her for her back rent money. Too: Desert Financial Credit Union, you win. Keep the money January 29th, I'm going back to SSI and having the deposit moved to another Credit Union I can trust. At least you won't get anymore. I'm selling my house and will cover expenses until she gets caught up. If Desert Financial says, "I'm making this up," they have a record of each visit and can publish it. To Desert Financial If you want to sue me? Save your legal fees, I'm protected by poverty

I was a customer for over 20 years. I lost my home due to Desert Financial not honoring a court…read moreorder to remove me as being responsible for a loan that was not in my name. I am requesting my family to also cut ties with this fraud of a bank. They are rude and disrespectful. I don't recommend using them.

OneAZ Credit Union - banks - Updated May 2026

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