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Billy Jacks Motor Works

3.0 (2 reviews)

Services - Billy Jacks Motor Works

Auto maintenance

Auto repairs

Routine automotive maintenance

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8 years ago

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11 years ago

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Dove's Tires - Everything he needs to get the job done...coming to you!

Dove's Tires

(5 reviews)

Dove's Tires and Devin saved us, our van, and our trip…read more No other local tire store (including Costco) had our tire size. There were even fewer shops open on a Sunday. Devin found our tires (2), came to our location (saving us a tow) in his well-equipped truck, repaired our rim and installed the new tires at a very reasonable price in a reasonable time period. Quality work done quickly at a great price. Do not waste time calling all over Prescott for a replacement tire. Just call Dove's. I truly wish we had someone like Devin and Dove's Tires in my city. Thank you Devin!

No one anticipates or expects to be traveling through the hot Arizona desert at sunset and to have…read moreyour car notify you that your tire is flat! Well that ended up being our nightmare of an evening heading back to Phoenix from Jerome/Sedona. Given that our tire wouldn't fill up and was leaking air nonstop, we were stranded. Thankfully Love's Truck Care in nowheresville Arcosanti passed along Devin at Dove's Tires business card. Devin was our godsend we dubbed "Dove's at Love's." We called and he drove the 45 minutes each way from Prescott to save the day. Not only that, but he was friendly, personable and explained everything he was doing to repair a hole in our flat tire due to a nail. Devin had not just repaired it but perfected it to allow us to safely drive the 100 miles left of our trip. If we had gone through AAA, it would have taken well over an hour for someone to arrive and only have the spare tire put on, not even allowing us to reach the next town with civilization 60 miles away. Given that it was after 5 pm, all tire stores were already closed for the day. Thank you Devin for your amazing tire repair skills and help so my aunt, mom and I weren't stranded over night in the desert. If you find yourself in this predicament, call Dove's!

Action Automotive Repair - Action Automotive Repair in front office/waiting area view.

Action Automotive Repair

(24 reviews)

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

On Monday 12/8/25, I contacted Action Automotive & spoke with Jeff (Service Manager) to discuss…read morehaving work performed on my truck. We went over the issues & pricing for the work to be performed. Tuesday 12/9/25, I called Jeff to discuss availability & when I could bring my truck in. I was told Monday morning. Monday 12/15/25, I delivered my truck first thing in the morning & went over the symptoms again. I was told I would be called the following day with an update. Tuesday 12/16/25, After not receiving an update, I called & spoke with Justin (General Manager). I was informed that they were not able to duplicate the problem during a cold start, to which I replied that the issue happens during a warm or hot start. This was already thoroughly discussed several times. I was told that the Service Manager had failed to provide that information. Justin then pulled up my work order on the computer & found that yes, the information had been documented in detail. Again, I was told that I would be contacted the following day with an update. Wednesday 12/17/25, After not receiving an update, I called to learn the status of my truck. Justin informed me that Eric test drove my truck to Paulden & back to bring the engine up to temperature. He also allowed the truck to idle in the parking lot for an extended period & that there was no starting problem. I was told I would be called the following day with an update. Thursday 12/18/25, After not receiving an update, I once again called to find out the status of my truck & spoke with Justin. I was informed that they had yet to find the problem. During several of these calls, I was asked if this vehicle was my daily driver, to which I replied that it was & the repairs should be as prompt as possible. Friday morning, 12/19/25. I arrived at Action Automotive prior to the business opening. I found my truck in the front parking lot near the street where it had been stored overnight. Both doors were left unlocked. Furthermore, upon opening the rear hatch, I found my tools scattered across the bed of the truck. I have driven that truck in excess of 100K miles with those tools in the back & have never found them out of place. Someone had to drive my truck fairly hard to accomplish that. According to the odometer reading, the Paulden test drive story was pure fabrication. I went into the office to inform Justin that I would be taking my truck home after what I had found, as I no longer had any faith in this shop. This generated a profane tantrum from Justin, attempted intimidation & the refusal to return my vehicle key. The key was eventually "located" & returned. The original starting problem reoccurred the following day. EDIT: REPLY My truck's doors were left unlocked overnight(s) in an unsecured parking area near the main street. The tools in my truck were scattered across the bed by an aggressive driver. The odometer reading proves that the Paulden test drive story is false. You were not there & the story your son is telling you, is also false. There is a recurring theme in the negative reviews you've received. Very revealing how the common reply is to deny, deflect & initiate a personal attack upon the customer.

Billy Jacks Motor Works - autorepair - Updated May 2026

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