Jasper took care of me today... she is so nice and accomodating. Packed me a pint of Cherry Vanilla hard ice cream, made from the vanilla soft serve. Not wild about some of their flavors, but like this one. read more

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New Carvel looks dinghy inside already & always 4 people behind the counter who don't acknowledge the customers or greet you. they look up at you and ignore you until good & ready to wait on you. Owners need to unclutter staff & do better. read more

The employee was rude as hell. No hello how are you ? She made our first shake wrong , didn't even offer to remake it. Then she made the hot fudge sundae wrong. Tasted old and gross. She was a miserable monster . The place is filthy. I will never go to this dump ago.. It's should be condemned. She didn't look clean . We asked for a sample . She put it in bowl you put the yucky watery soft serve when you first use it then stuck a tiny spoon for a sample. You're not getting over on us . You're filthy. read more

I have been here a few times throughout the years. Most visits were good. The ice cream is always delicious. The staff is always great. Sure, the floor could be a little less sticky, but they mop at the end of the night. Big deal. Like every other store in the world, they are short staffed. It's just the way it is in today's world. Sometimes, there is a line with only one employee working. It's worth the wait to stay. Be patient, but most importantly, be kind. The young person behind the counter is working hard to help everyone. I don't get ice cream a lot, but my favorite is and always will be chocolate chip mint. If you just want a little cup, get the kid's size because the small cup is a lot of ice cream. read more

Great service. The lady working that night needs a raise unfortunately I forgot her name. It was a Tuesday night around 930.

Honestly, I don't think I've ever had bad soft serve ice cream and this is coming from someone who has tried A LOT of places. The ice cream tasted extremely fresh and had a great consistency. Definitely better than most. I also loved all of the different soft serve flavors they offered and toppings. I ordered my standard vanilla chocolate twist with chocolate crunchies. This was honestly one of the best soft serves I have tried. I feel like the chocolate crunchies provide a unique texture and taste that is better than my usual choice of topping which is chocolate sprinkles. If you are in the area I highly recommend checking out Carvel. There's a ton of them in the Boynton Beach and Delray area so you can miss them. They have everything from cakes to shakes, sundaes, cookie sandwiches and more! read more

Carvel - Chocolate and vanilla Crunchies Soft Serve Ice Cream - Ice Cream & Frozen Yogurt Near Me - Delray Beach, Florida

Tonight by boyfriend and I decided to go get ice cream. It's Friday night so of course it was busy but the workers were incredible and so kind! There was one old man in line, huffing and puffing because of the wait. When it got to his turn he lost his mind on the workers complaining about the wait. My boyfriend and i defended the workers and told that old man he needed to have patience. The old man said "at my age i can do whatever i want." I know that Delray Beach is a known retirement area but this behavior is unacceptable. Unless you're in a rush to get to the golden gates please remember your manners and be polite to our service workers. Don't bite the hand that feeds you! read more

Enjoyed my encounter here Sunday night. New to the Delray area we are just starting to discover the fun and yum of the area. When I heard carvel was around the corner I perked up immediately and recalled my high school summers hanging out at the local Carvel and meeting my friends. My fav was always the hot fudge on the soft serve ice cream. My cravings won and we headed to the beautiful and clean Carvel store. It was fabulous. They have everything and more. Cakes and pints and treats. I totally forgot I'm dieting and said oh yes and thank you. It was heavenly. Just as good as high school. I'll be back. read more

Carvel - Sundae dasher - Ice Cream & Frozen Yogurt Near Me - Delray Beach, Florida

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Vodka/Roni pizza was very good Much better than other Pizza places near me I got it delivered and it was Hot and Delicious read more

Oh my goodness the hot fudge sundae was delicious and don't forget to add pecans and a cherry. I was not disappointed. My first time ever visiting this I've cream shop read more

One person, line of live customers but she is making an order for door dash? Why is she alone if there are mobile orders?

I just walked In with my family at 9:10 and noticed the chairs were put away because they were about to close. though they close at 10 posted on the door. Then I saw one of the employees rudely ask an older couple sitting down to get out of there chairs. an argument went on for a bit and these are the people running your business? The employee gave them a hard time and did not care what they said. The older man and his wife were in disbelief because they close at 10? this is not how you treat people and especially running a business? I have two kids and now have to sit outside on the floor to eat ice cream at 9:15? Who is managing this place. i Will not be returning here. read more

Carvel - 9:10 when I walked in? - Ice Cream & Frozen Yogurt Near Me - Delray Beach, Florida

This turned my stomach! I witnessed something I've never seen before. You know the gunk that comes out of soft serve-they usually discard it in a cup. This server put the slop into the hard ice cream. Ugh it looked gross! read more

I returned to this Carvel location to see if there was a correction regarding employee not using food service gloves when scooping ice cream. I found the same situation as I watched the young woman scoop ice cream out of the container in the freezer for a couple in front of me. She also handled money after, then asked what I wanted. Well not scooped ice cream that's for sure! I had a cup and commented on the fact that she wasn't using food service gloves, to which she lyingly replied that she had them on just before serving me. Funny, but I was standing there watching her serve the couple before me. I told her this and she ignored the comment to which I replied that it wasn't sanitary to not use the gloves AND handle money also. I don't understand why so many people go there and don't see or comment on this problem. When I went to other places they always wore food service gloves. No wonder we have so many illnesses in this country. Hello??... Where are the Health Inspectors??!! I'll not come back here anymore. read more

I've been to this location several times and always great service. I ordered a cake for my mom's birthday and I was able to get it with pistachio and vanilla ice cream. I love flying saucers and they always have a great selection of the single serve packaged ones. My favorite flavor is the soft serve cookie butter. If they have it, try it, it's delicious! The store itself is very clean and in a great location off of Military and Atlantic. read more

I've had this before and it was great but I came today and the ,"milkshake "had no milk just water it was to thick to drink from the straw.and the ice cream had chunks of ice in them. read more

Unfortunately, all of the frozen ice cream products I bought had freezer-burn and tasted so awful I had to throw everything away.

These reviews worried me, but I was pleasantly surprised by the cleanliness of this establishment, the friendly staff, and the delicious ice cream! Highly recommend 10/10 read more

Poor customer service. We ordered a dipped cone and the chocolate topping was odd tasting and looked watered down. When I told the manager she said "sorry I just can't exchange the cone just because you don't like it " So let that be a lesson for anyone buying anything here...you better like it because they won't change it. Buyer beware! read more

Grew up with Carvel. At 68 years old still has not disappointed . May go back again before I leave Florida

4/29/22 I walked up to the door and the worker ran and locked it in my face. It was 9:55 and they close at 10. So unprofessional and rude

We were in carvel tonight. The line was long and the other girl continued to chisel the ice in front of customers as they waited. When it was finally our turn for our two for one sundaes, they ran out of most of the ice cream. When I asked if we could have regular ice cream she said no. I ate chocolate even though I ordered vanilla and chocolate swirl. Then we were eating outside and she asked us to get up because they were closing and needed to put the chairs away. She was very rude and didn't compensate us in any way when they didn't have most ice creams. Free.... keep it. I won't be back read more

I love Carvel. The Delray Beach store is new and very clean. They have a huge selection of ice creams, toppings and ice cream cakes. I always opt for a Soft Serve at Carvel; the Sea Salt Caramel is an absolute jackpot. Another important detail: it is much cheaper than a Kilwin's or Sloan's. read more

I am in the service business also and what I witness yesterday the owner should know about. The two girls were not engaging .. I had to ask 3 times for a spoon to eat the ice cream and they never put the tables outside. I love carvel ice cream but if things don't change it won't last there. If the owner is reading this you must during this difficult time be on top of your business read more

Horrible service dirty table but no chairs can't eat inside can't eat outside you should not be open shut your door and do pick up only next time I'm going on the Ave. read more

Carvel ice cream is delicious and very reasonably priced for the quality. It is the beat soft serve ice cream around the Delray and Boynton Beach areas. I am and will continue to be a loyal customer. read more

Absolutely disgusting facility and staff. Walked into 3 employees chit chatting, no welcoming hi or even a smile, ok, no big deal. Upon further notice, there were dirty napkins on the floor and the two tables they had inside were covered in what looked like a 3 year olds ice cream party. Go to order and noticed one female had gloves on but who knows when she changed them last especially after I just saw her grabbing her other employees hand. Our server, did not have gloves on at all and did not even take the time to wash his hands before he grabbed my cone and proceeded to scoop ice cream with his knuckles touching the ice cream itself. I get my ice cream, he rings me up, I used cash and he gave me my change. I'm thinking this cannot get worse from here but low and behold he proceeds to help the next customers with out washing his hands or even attempting to put on gloves. I noticed a couple of cameras and if I were the owner I would strongly suggest some sort or training or reprimand before your place gets shut down. I work in the area and will be sure to tell my patrons not visit. read more

Love Carvel ice cream really really do but when you only have soft serve vanilla chocolate and butter butter cookie and churro that's a pretty sad selection for your soft serve ice cream or next time I guess we just have to call this location to see what they have and if they don't have any good selections will have to go to the one on Congress in Boynton Beach Blvd.. read more

Excellent coffee soft serve and many delicious flavors. Clean facility. Yummy and easy!

I hate Carvel I want to see them go out of business their ice cream is horrible the ice cream cakes are horrible everything about this company is horrible they were a joke they don't even trade for much in the stock market there's nothing worth going to this ice cream place go to Brandys it's better read more

I went there a couple weeks ago and the staff was amazing. These nice young ladies of the name zariah and Isabella were the sweetest people I have ever met. And They were very patient with me and my 3 daughters. And I definitely will be coming back!!! read more