Deceptive business practices. I was selling my car. I fully disclosed an issue on my car (a recall…read moreitem with a Lincoln car of which I am a victim of and Lincoln has no repair parts for yet), on the intake form, so the quoted price 'included' the disclosed issue. So when the technician was reviewing my car today, he deducted an additional $500 from my quote. I told him I had disclosed it and I wanted to see how I answered the question. He told me 'I can't see how you answered the questioned anymore because I am beyond that 'page' of my paperwork'. He told me I could back out if I was not satisfied etc... in hindsight I should have called corporate Carvana on site to settle the issue before 'signing the contract'. They will now not do anything about it because I accepted the new offer. Carvana- you need to improve your on-site processes so your technicians are able to see the intact forms at all times so the customer cans the technician can double check the answers together. This was 100% Carvanas error and on-site at the time of transaction gives the customer little recourse. Classic example of taking advantage of the customer. Do better

I bought my car in February 2021 and thought I was getting a really good deal. A few days ago I was…read moredriving down the freeway and the front emblem cap fell right off the car. I figured no big deal right? I was completely wrong. I I just got back taking it to a VolksWagen dealership and they looked very puzzled. They asked me if the car had been in any accidents when I said no the look on their face did not look good. They said that several parts on the front end of my car don't even go to that vehicle and they were pretty sure we're not even from the manufacture. They said if I would've bought a car like that with it not being disclosed when buying a vehicle that the dealership would at least try to work with me when fixing the issue. Now when I bought the car the advertisement for it said that every single part on that car was still covered under the manufacture warranty. When in fact several thousand dollars worth of parts aren't. I follow the dealerships advice and called Carvana to see if they could help or work with me at all. They basically told me that if they didn't know they couldn't disclose that and even though it was sold with the full manufacture warranty and affect even though it wasn't that the issue would still fall on me. The most disappointing thing is how garbage the response was as well as how quick it came. You might think you were saving money and getting a good deal but you are going to pay for it in the end when the company does nothing to correct their wrongs. I never would've bought that vehicle if that was the case. I wish I didn't buy a vehicle from Carvana at all and after just getting off the phone with them I hope anyone reading this decides not to either. They were pretty quick to determine it's too late for me but the entire point of this review is please do not buy a car from Carvana. A dealership will always take better care of you. If a deal looks too good to be true it's because it is just sometimes you have to find out this way.

Bought a Jeep Compass here in February. Brandon raved that it was the " best car" on the lot. I…read morehave had it less than two months and the brakes are scraping so badly I can't drive it! Took it to a mechanic who also told me that my AC Compressor doesn't work, my front control arms and wheel bearings need to be replaced! I still don't have the title to this car and Brandon told me that the Secretary of State is to blame! That's a lie. He is apparently being sued by other buyers, because of his lies and the " lemons" he sells! Do NOT waste your money here! These cars are trash and his word is worth nothing!!

Just got a car here three weeks ago and I already had to put in the shop. The starter went out the…read morecar and fuse box as well as wires had to be replaced $1100

They have so many discounts for being a member this Credit Union. They have debit card to checking…read moreaccounts savings accounts everything a normal bank would have. But you get the personal one-on-one experience they know every customer. The more willing to work with you on home loans out of loans and any loan in general because they know you personally you're not a number with them. I've been with this Credit Union my whole life. And I've never been a part of any other banking institution but this place. The people there at work there as long as I can remember. This place even offers a Christmas savings program where you can take a percentage out of each paycheck or your account to save towards Christmas time so you have extra money to spend when you don't even have to see your money go and it will be there. I recommend this place by any other credit unions Theresa Emily and David are so sweet and great.

I have been banking with the Eastpointe Community Credit Union for many years. The staff is…read morefriendly, understanding and helpful. They know their clients by name. The credit union offers competitive loan rates, lower than the big banks, loan options to fit your needs, debit cards, online banking and bill pay, etc. They also offer students options for savings accounts, which will teach them young how to save for the future. I highly recommend the Eastpointe Community Credit Union for all of your financial needs.

this is for first state bank the institution in itself. I did a bridge loan with this bank and…read moreclosed on my home in May of 2025. I started the process in March of 2025. it was a bridge loan. I found a home and sold my home within a few weeks of finding a home. This is not at all surprising giving the shortage of homes , etc since 2021 ( Covid) . it was the mortgage bankers idea to pay off 7600 in credit card debt to lower my debt to income ratio. These incompetent losers sent me a letter 6 months later saying that my loan closed so fast they did not have time to include the payments they made to my credit cards. NOW! they send me a letter want all the money upfront within ten days. With all the technology in place, I'm going to assume they have done a few of these loan types in their very large banking history. They use the most lame excuse an institution can use and blame the sale of my house sold too quickly. DO NOT TRUST THEM. THERE ARE MANY OTHER INSTITUTIONS. I trusted my realtor and should have done more research. THIS BANK IS A SCAM!!

HOMETOWN BANK!…read more Though I work and not live in Eastpointe, I consider this bank MY hometown bank. The staff are friendly and the services are really good. I started banking here at the advise of a friend who pretty much told me they have the LOWEST fees. Drawbacks: (1) They are ONLY located in SOME parts (Eastern part) of Macomb Countyand (2) They are only open late on Fridays. If they would've opened later on weekdays, I would have given them my 5-star rating. GOOD BANK overall!

I joined this credit union after returning to Michigan after 12 years. We bought a "fixer upper"…read moreand couldn't find a source to finance a construction loan that would morph into a new/refinanced mortgage after completion until we found this institution. Because they don't sell their mortgages but hold and service them themselves, they were willing to do this for me. The project took longer than was planned but the results were fantastic and we couldn't have done it all without the help of Michigan First Credit Union! Also, this particular branch is beautiful, state of the art facility. So glad we found this place.

I belong to a credit union I have my whole life but unfortunately with credit unions their hours…read moreare pretty strict. Sometimes even closing early at 2. But at this Credit Union things are a little different it has the bank feel but the credit union personal feeling. At this location the teller was very helpful even was the security guard who pointed my son in the right direction because my son had to use the restroom. This place is very clean and very comfortable. Usually at Banks they have those 1960s wood paneling walls stuffy feeling. I did not have that feeling here. Everything was open.. I felt safe and the staff was extremely polite. If you're looking for a credit union definitely try this one out.

I put $50 in a savings account and was transferred to Texas for 2 years…read more When I went to bank on Monday they said account was closed I said I did not close They told me account was charged $5.00 a month for inactivity So my $50 instead of getting interest and getting larger I had zero balance and closed account Now that is Inconsiderate Banking Lucky I did not have $500 in there and they did it To someone on a fixed budget that $50 could have bought some gas or groceries Instead I got Unfortunately you have ZERO balance SORRY

I've been with them for 12 years now and it's great to have one close to home. This place was very…read moreclean and the employees were very nice and helpful.

Not a good idea place to bye a car from their a B-lot and I didn't have a good experience they…read moresold me a car with a broken transmission and later charged me for it a not a good car dealer

I worked with Jenna auto sale 2 times so far I had to go back there for my second car the process…read morethey make it easier for you Kelly helped me get both cars and of course they give u the car clean and looking brand new everything is really professional they work with whatever situation you have they will get your loan accepted no matter how bad credit is they have nice cars and clean cars no mechanical issues at all with both cars thank you Kelly for your help.

All I have to say is that the service department has not been the same since AJ left. I went to get…read moremy oil changed, and my tire sensors needed replacing. The technician told me it would cost $76.00 for each sensor, plus $200.00 in labor and additional fees and taxes. I then checked the Cadillac website and saw that the sensors were listed online for $47.00 each. AJ would never have done something like that to me. He was understanding and always made sure to take care of you. I will now be going to Cadillac in Warren or Chevrolet in Eastpointe, as I have never had any problems with them.

I purchased a 2020 XT5 in 2020 and I only take my car to the dealership for service . They are…read morealways accommodating and very kind.