New to Texas, I spent hours researching who would likely be our best bet for our family's dental…read morecare, and because there were more reviews, which painted the best picture, I chose Fusion. Today's appointment was for a broken molar--broke it on Wednesday, called to get a new patient appointment for Monday (today). Time spent here was about 2.5 hours to remove the old filling and cavity and give me a temporary crown. The cost for (porcelain crown) everything was quite a bit more than I was expecting; we'll see how it lasts. The entire atmosphere here resembled that of a very happy home. Everyone was fun-loving, friendly, helpful, and professional. A special thanks goes out to Dr. Miller, Jonyae, Jayleen, Carol, and Paige! I am grateful for your part in making this a great experience for me today!

Dr. Bulger is fantastic! I have extreme anxiety at the dentist visits and he made me feel as…read morecomfortable as possible. Excellent bedside manner. Highly recommend.

I normally visit the office in Killeen; however, they had availability in Temple. The customer…read moreservice was great. However, I was there for a general cleaning, and it felt like a rush job. The dentist came into the room, asked if I was experiencing any pain, and after I explained, he said there was nothing visible. When it was time for the cleaning, the lady did a rushed job and didn't floss my teeth properly. Overall, it was not a good experience. While the customer service was excellent, the dental service was not. Lastly, when I called to schedule an appointment, the call center staff--or backend staff, as the gentleman mentioned--was horrible. He said I wasn't a patient on two different occasions, refused to transfer me, and left me on hold. This was unacceptable.

We started at the Temple location then swapped to Killeen. My son received excellent orthodontic…read morecare and I even referred a few people there. I've given this place so much grace but have finally decided to cut ties due to horrible service from the dental team. Being unable to get anyone on the phone and lack of quality service if you do reach them is frustrating. We decided to swap to another place after braces came off and now I'm having to pay for xrays that the Temple location has because we can't get them sent to our new dentist despite multiple phone calls/requests and assurances that they would do it. Said xrays are only covered 1x every 3 years. The frustration I feel knowing this is money I should not have to spend just reassures me that we are doing the right thing in leaving Rodeo for good. They are also the only dentist who has ever required xrays every 6 months, which requires out of pocket due to them only being covered 1x a year. It takes a lot for me to leave a negative review for a place. But, after 2.5 years service has only gotten worse.

Great service feels like an understatement. The staff was warm, polite, and genuinely helpful,…read morealways ready with tips and guidance. Miss Linda stood out right away. Even on my first visit, they made me feel completely comfortable and welcomed. They took their time with my questions and showed real care with my teeth. Just an overall excellent experience.

Overall House of Smiles provided good attentive, polite and helpful care. There's only Dr. Saxena…read morewho makes her rounds to the right bays, and a lot of chatter in the office among the assistants, but it doesn't impede the work. Consequently, waiting and hearing the talking is inevitable. So far the work performed is very good and I'm happy with it.

This place is a gem! I'm surprised to only see one other review for this place…read more I switched my kids to this dentistry from Fusion Dental in Clear Creek and I'm so glad I did. The dental assistants made my son less anxious and more cooperative cause they were so playful and didn't rush him or got impatient when he was getting nervous (shout out to Shaun, the x ray tech). Doctor was informative and answered all my questions and concerns. Customer service, facility cleanliness, and overall care is definitely 5 stars!

I have been bringing my kids here for the last few years and the service is beyond slow. I always…read morearrive early to their appointments and they won't be seen until 30 and at times even 40 minutes after their actual scheduled appointment time. It's so annoying and literally almost always like this.

My children have been going to this clinic since my sons were 4 and my daughter was 2. The boys are…read morenow 19 and she is 16. This place has changed so much after the new owners, the front desk staff is constantly changing. I've continued to have frustrating experiences with this office, and unfortunately, it's become a pattern rather than a one-time issue. There are consistent delays, poor communication, and a lack of accountability from staff. I've had problems during my children's routine cleanings as well as with billing and insurance. Each time an issue comes up, it's made to feel like the fault is on my end rather than theirs, which is both frustrating and unprofessional. At our most recent visit, today, we arrived 10 minutes early for our appointment and still were not seen until over 40 minutes later. No one communicated the delay--we had to go up to the front desk ourselves to ask what was going on. Once again, we were given a vague excuse and a weak apology, but no real effort to improve the situation or keep us informed. It shouldn't be the patient's responsibility to repeatedly ask for updates or clarity. Communication and respect for patients' time are basic expectations, and this office continues to fall short. I'm disappointed and honestly tired of dealing with the same issues over and over again.

i've had very minor issues with this dentist and the last one leading up to this very review was…read morevery disturbing. This all has to do with this a red headed, short worker who i believe is an assistant, is very rude and disrespectful not only towards the children but towards to her coworkers, makes the ugliest face towards and i didn't think much of it until my son complained about it after his last appointment and not once but three times witnessed her being very rude and unprofessional towards her coworkers from the ignoring, mumbling under her mask, making rude comments towards the coworkers, and laughing in a corner as if she wasn't asked politely to do something. If i was the that woman dealing with all her comments and negativity, i would've taken it up with upper management and HR, no patient or worker should have to deal with this monstrosity, this should be a team work environment to provide satisfaction to its clients, as for me and my son, we will not be returning to this dentist due to the hospitality that has been shown, i hope the best for this dentist but please sort out this issue with the worker, HR will be hearing from this.

One of the best pediatric dentists in killeen! I will never take my children anywhere else. After…read moremy son's filling fell out he was in pain and his tooth/gum was bleeding. I called Dr. Brandt's office at 8AM this morning and they had him in the exam room by 9:45am. After they examined him, they promptly came up with a treatment plan, and managed to work him in by 11:15. We were able to get everything done on the same day, as a walk-in! The staff was extremely polite and very helpful, they answered all of my questions, and even called this afternoon to check on him and make sure he was doing alright. Aside from the wonderful staff, the atmosphere is amazing and 100% child friendly. They really helped to make what was sure to be a disastrous day not so bad.

I brought my daughter here for a checkup and they told me she had 2 cavities. They needed to do a…read morecrown on one and would like to do a crown on the other but it wasn't necessary. I decided if we didn't need a crown, we will just get a filling. I brought her in for her appointment to do the crown and filling and they did back x-rays while she was under anesthesia because she wouldn't allow them to do them before. She had an additional 4 cavities between her teeth that the x-rays revealed. They were small cavities easily fixable with fillings but they highly recommended crowns because of the amount of cavities she had and she is prone to them. I went ahead and agreed to that against my better judgement and not having but 2 minutes to think about it. Now she has 5 capped teeth that are all silver and her gums are really red and bleeding in those areas. I regret agreeing to the crowns. I know this was my choice but everything I've read about this suggests doing crowns on teeth that are not fixable with a filling or are broken or decayed. Her teeth are not like that all. I'm so upset and disappointed in this children's dentist office that she has this much metal in her mouth and they put it in her when it wasn't necessary to do so. Parents, do your research before making any decision like this that your child will have to live with for a good part of their life!!! I wish I had!! To top it off, we left her iPad there on accident because I was so stressed and no one turned it in so someone must of stolen it. How sad!!

Royal Dental has been awesome. I hadn't been to the dentist in years so I was somewhat nervous but…read moremy experience has been nothing short of amazing. The staff, RDH Patel, & Dr.Plant have all been truly great, welcoming, and I always feel comfortable coming in.

Royal Dental is an absolute rarity and an unqualified true gem amongst all other dental practices…read morein the Central Texas area. The care provided by Dr. Jennifer Phillips and staff reflect the epitome of patient-centered care at the very highest level. No BS, no sales pitch, just simple, basic, refreshing honesty. You make the decisions on your treatment plan. Royal Dental philosophy embodies the true meaning of "painless dentistry", your comfort and care is their utmost priority. In over 50 years of receiving dental care, Dr. Phillips, is by far, the best dentist that I have ever had. Not kidding here at all. If you have had a bad dental experience in the past, Dr. Phillips, Dr.Plant and their entire staff will be a breath of fresh air in providing you with consummate professional, compassionate and gentle care. I encourage you to give them a chance to take care of your dental needs; you will not be disappointed on any level. Did I mention that their prices are extremely competitive and surprisingly affordable? They are. Let these great folks help you to be the best guardian of your smile. My heartfelt gratitude to you Dr. Phillips and your amazing staff for the excellent care and kindness you have all shown me. You are changing my life in ways I could not have imagined. You guys ROCK.

My son is autistic and so the practice required us to prepay for conscious sedation. After doing…read moreso, they then rescheduled twice due to not being able to find one of their dentists who would do it. So they have the appointment without it. I asked for a refund since they failed to render the service. They said ok and it never came. We have called 4 times since then. It has been more than 6 months. Then he had his next appointment and they billed something to our account and used the money that I wanted refunded. We never agreed to that at any point. My son is disabled and I trusted the professionals to do what is right for him. They use his disability to swindle us out of almost $700. That is money that could be used to support him in other ways. Do not trust this business. They are a front and they will rob you.

If I could put zero I would. They always surprise you with a random bill. 400 dollars months after…read moreprocedures

My son just had his first dentist visit and I'm so glad we found Little Bites! The staff was…read moreabsolutely wonderful and made what would be something to dread into a great experience for my kiddo. They answered all my questions, gave me great info without needing to ask, and treated my son like a friend we are so excited for our next visit!

Handles chaos of siblings in office with ease. Doesn't push for dental work not needed at the time.read more

I Like this dental practice as a whole but especially the front desk staff . They put up w/me…read morecalling back to back one day and I really appreciate that . Very professional and will go back again !

Currently expecting and have a serious phobia of the dentist. But miss carol amd Anna took care of…read moreme so well I'm feeling more comfortable and confident coming to the dentist. Definitely worth coming out to see them!