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    Carter's GC Your Window Replacement Company

    5.0 (4 reviews)
    Open 9:00 am - 6:00 pm

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    2 years ago

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    Thomas C.

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    Standout Glass

    Standout Glass

    (4 reviews)

    Arts District, Downtown

    A Guest Bath Window With Charm, Class & Privacy…read more When I was making my initial drawings for New Moroxico, for the downstairs guest bathroom I sketched out a classic Tudor style window above a clawfoot tub. It had the quintessential diamond pattern of leaded glass on a window that was set into a stone wall and split vertically -- with two panels capable of opening outward like a French door. It was important to me that the window be functional as well as beautiful, providing my guests with the option of bathing with an open window, looking out onto the delightful fountains and luscious gardens beyond, should they be so inclined. Knowing what I know now about the City of Dallas and all its building and energy codes and environmental stipulations, it still shocks me to be be able to tell you that this is EXACTLY what I ended up achieving!! In the end (and with very little visual compromise, I might add), a gorgeous, functional, energy code approved, diamond-patterned Tudor style window now exists in my new home, looming stunningly over a huge copper tub. Of course, the city would have never approved a real stained glass window made in the traditional way, which is why we had to apply the specialty glass over a "proper" modern window-- one with energy efficient glass. Why I'm mentioning all of this is because if you are like me and nervous that doing a stained glass window this way won't look very good or won't look authentic, I am here to tell you that Jeff McMaster with Standout Glass is a skilled craftsman who does such expert work that you have absolutely nothing to worry about. My window looks every bit as charming and classy as the leaded glass windows of homes in my neighborhood that were built in the 1930s, and I have yet to encounter a single person who has questioned my window's authenticity or had anything other than praise for the finished result. There were many aspects of building New Moroxico that were extremely challenging and frustrating; but this wasn't one of them. Jeff came in and did his work quickly and perfectly, and for this reason he is someone I would gladly use again and someone who I would highly recommend to others. If you are interested in seeing more of New Moroxico-- including some of the more exasperating endeavors, lol-- please join me on Instagram @Ryan_Covington_photography or visit my website RyanCovingtonStudio.com or NewMoroxico.com

    Standout Glass is a remarkable resource to have available for the Dallas Fort Worth Metropolitan…read morearea. It is a specialty that requires expertise and artistry. We brought a salvaged cut glass insert from a disassembled entrance door to them and they stabilized the entire insert so that we could use it as a standalone insert for an interior door. They removed the outer and inner panes of glass and prepared the cut glass portion to be used for a passage door that would see a lot of traffic. That required that the glass be stable. They accomplished that by releading the panel. They were kind and more than professional. The price was worth every dollar for the service they provided. We could not more highly recommend them.

    The Window Experts - May Promo: 22% Off + $0 Down, NO Payment & NO Interest For 12 Months.

    The Window Experts

    (3 reviews)

    Eastside

    I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

    Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

    Cinco Glass

    Cinco Glass

    (8 reviews)

    Excellent quality work - replaced a frameless shower door and handle - Fernando is super easy to…read morework with and is reasonable. I would highly recommend him to friends and neighbors. His services include installation of tile, grouting and glass.

    STAY FAR AWAY!! I…read morepaid Fernando Rubio a 50% deposit upfront for supplies, to repair a broken glass pane and adding 6 screens. Appt date was set and agreed to but he didn't show, we rescheduled the date then the day of he said his truck broke down on the highway en route, rescheduled again but never got a time so I followed up to have him commit to a time frame; I had to f/u several times and he said he was waiting for the manufacturerto make the glass (how was he going do the job the prior 3 times?). Rescheduled a fourth time and explained that if he couldn't do it I would need to be reunded. I guess he couldn't donit because he no called, no showed again. I had to constantly text, email, call to get updates ; even after he took accountability for his lack of communication he went right back to zero communication. Finally, we agreed to refund my money. I paid him via Zelle and to make it easier after the 4 request I sent a Zelle request to make it easy for him. I am 10 communications in with no refund. Last response from him states he was waiting for a check to clear the bank; that's was 9 days ago and I don't have a refund or an update. I'll wait for Mr. Rubio to dispute my review and post screenshot of all texts and add emails. The email he communicates from is ifher@live.com, the telephone number is (469) 597-8259, company is plus Cinco Glass and FR.

    Carter's GC Your Window Replacement Company - contractors - Updated May 2026

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