1. Carter's Babies & Kids

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Waco, TX

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Carter's Babies & Kids

4.0 (2 reviews)
Closed • 10:00 am - 9:00 pm

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Old Navy

Old Navy

2.7(6 reviews)
0.2 mi
•$$

This store is always incredibly messy, employees are some of the most rude and unprofessional…read moreindividuals I've ever experienced in retail, and they never have any new arrivals, it feels like this location is more of a clearance warehouse. There have been multiples times that I've walked into this Old Navy and see the exact same clothes as I did many months prior. They never have any new items, and if they do they are never put out on display or they're stuffed behind older pieces of clothing. It sometimes feels like you can't breathe in this store let alone hunt for new arrivals. The value of this store suffers greatly because of this. The employees are quite literally the worst part of the entire experience. They honestly make the entire shopping experience so uncomfortable. Don't even bother asking for help because you will straight up get ignored. I've been a resident of Waco for over 25 years, and it makes me so sad to see this Old Navy fall to such mediocre and messy standards. Definitely recommend just shopping online, driving to the Georgetown location, or just finding a different store to shop at all together.

Just a heads up to anyone that shops at Old Navy. Go ahead and stop shopping there. I went to…read morereturn some things I bought right before finding out I'm pregnant, so I clearly won't be wearing them.... It's been more than 30 days even though I have record of it and they were able to look it up.... No returns or exchanges. AT ALL!? So if you buy something and change your mind or it doesn't fit.... You're stuck with it. After having faithfully shopping there for a good 20 years I will not be making any more purchases. This is completely ridiculous!! I asked when this policy went into effect and she said "about a month ago" (so ya, clearly that was NOT the policy when I purchased this!) I'm beyond pissed and now I gotta find a new place to buy all my stuff.

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Carter's Babies & Kids - childcloth - Updated October 2026

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