Cancel

Open app

Search

Carter Susan B MD

5.0 (1 review)

Services - Carter Susan B MD

Eye exams

Eye surgery

Eye testing and diagnosis

1 More Service

Retinal imaging

Carter Susan B MD Photos

You might also consider

Recommended Reviews - Carter Susan B MD

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

You might also consider

Verify this business for free

People searched for Optometrists 1,146 times last month within 15 miles of this business.

Verify this business

The Eye Center

The Eye Center

2.3(10 reviews)
0.0 mi
Free estimates
Locally owned & operated

This is a great location. I hardly had a five min wait before my testing began. Then I waited less…read morethan 10 for the doctor. This location has ample parking and such a nice staff. They have eyeglasses on site also if you need a new pair. Very thorough and good doctors too.

I attempted to obtain written estimates for laser surgery for my 87‑year‑old mother, and the…read moreexperience was deeply disappointing and unprofessional. While waiting in the lobby, we observed a staff member spend approximately 45 minutes with another patient while we were left unattended. After we eventually left, the office claimed they were "looking for us," which did not align with what we experienced. When I tried to explain how upsetting and stressful this situation was--especially given my mother's age--I felt my concerns were not taken seriously. Matters worsened when I later called back to request my mother's medical records and was abruptly hung up on. Upon calling again, the first response I received focused on the cost of releasing records rather than patient care. Cost is not the issue. Respect, professionalism, and trust are. We have already invested significant time and money seeking appropriate care for my mother, and this experience made it clear that this practice does not meet the standard we expect for a vulnerable elderly patient. I will be transferring my mother's care elsewhere. I would not feel comfortable entrusting this practice with a loved one's medical care, and I am concerned that this level of staff conduct is acceptable within the office. I will file a complaint with the medical board for staff conduct. I will direct them to all of the bad reviews here on Yelp. Believe them!!

Photos
The Eye Center - Logo

See all

Logo

Carter Susan B MD - optometrists - Updated May 2026

Loading...
Loading...
Loading...