I love in Peoria and had an appointment in Phoenix at the macDowell office. I'm a senior citizen…read moreand have problems getting around. They helped with transportation and my fear of dentist. Very clean, and professional.

dentist no show - somehow the entire staff is not here , they're closed during my appointment timeread more

Horrible customer service from lady upfront came a long way just for them not to help me didn't…read moreeven get a call before appointment or nothing to let me know ahead of time like they were supposed to. Ghetto and rude.

Super easy to make an appointment, I actually had to cancel and reschedule last minute and they…read morewere still super helpful and no complaints made to me about it!. They are currently doing some remodeling since my last visit but doesn't affect patient area that I saw. Everything seemed clean, staff was super nice, and the doctor was great.

Scammer Alert!!!!! Called this place for a Quote , Mentioned Just a rough estimate for a Tooth…read moreExtraction, Basic right??? They will not provide one without going in and Paying $30 . Complete and Total Scam Center . Too many Dentist in town to treat potential customers like this. They should just close down already.

Had to reschedule multiple times because I worked so much but they were able to work with me and…read morethe process was easy. Front desk was wonderful and the DR as well the one who assisted him was also great -very friendly. One thing I would add is Christina seemed abit under the weather, health over anything but I appreciate her doing her best despite the fact. Get well soon. -J

Amazing dentist he has a lot of patience with elderly patients I definitely recommend him and his…read morewonderful staff.

Excellent family owned business. Dr Hansen is kind and friendly. They always find a way to get…read morepatients in for emergencies. I have been going here for years for routine cleanings and have been very happy with their service. I have recommended the business to many other family members and friends and they have also been happy with the service!

Thank you to the orthodontist he did a really great job with my braces and was very great at…read morecommunicating with me through the whole process! Thank you!

Very friendly and attentive; I am very happy with the good service. I will speak with them so they…read morecan continue helping me on an ongoing basis.

I was so relieved to find this place. After much searching I have finally found a place that is…read morefriendly, caring. competent, and considerate! I had a root canal done yesterday and I feel 100% better today. I was well taken care of and I will return with my son for treatment. The dentist explained the procedure and made it as pain free as possible. I was amazed !! I thought I'd be sore for a while but after the numbness wore off from the Novocaine I experienced some discomfort that was relieved by 400 mg of ibuprofen and then I was fine. Rosie in the front office was friendly and helpful and the dental assistant was friendly and kind. Thank you Sonrisa for a great dental experience!

If you are sent here due to a work related injury do more research. While the staff may seem…read morefriendly and helpful. Once 5 pm hits its time to go. Sorry if the work is incomplete we can start again tomorrow. I did not see the regular dentist so I can not speak about him. But in any event it us probably best to steer another direction

Had planned a new consult exam a week or two in advance to get called the week of the appointment…read moreto request to change the appointment time, a take it or leave it offer.

I really like the care and service I get here, so much more than the run-as-many-people-through…read moreplaces that you often find in PHX. Though the ownership has changed, the level of care has not, and may have improved. For instance, they recommended I get a retainer to prevent issues down the road. I travel here from 30 miles away just to get a cleaning, as I used to live next door. They seem to be cutting edge on their technology, and the doctor is friendly. The only issue I wish they would improve is parking communication. I always have trouble finding a spot and don't know where their deck is to park at, and by the time I'm leaving it's too late. The front desk staff is friendly and nice and I've never had an issue with billing. My wife has been to different dentists that wanted to bill for phantom cavities but this place has never done that to me. They are honest and good.

After a couple years as a patient here, I need to find another dentist. Their customer service…read moresucks. Dr B is almost never available. They try to bribe you with cheap mugs and gifts knowing how bad their service and communication is. Showed up for an appointment to fit my retainers after several reminders just to find out when I got there that they hadn't even arrived. Just embarassing. And if they know they suck, they pull you to the back to have a chat so no one else hears?? Weird

From the moment you walk in you are greeted by the amazing office staff of Alexis, Melissa and the…read moreoffice manager Sura . They are going to take the best care of you. If you have dental anxiety this is the office you need! The environment is calm and homey. They go above and beyond to make sure you are comfortable and at ease. Then there is Dr B! Dr B is so amazing! He has a wonderful sense of humor that makes the entire office a joyful environment and greatly reduces the anxiety of a dental visit. I had to have dentures placed and he was so gentle and did such an amazing job surgically that my recovery was unbelievably quick and not nearly as painful as I had anticipated. He had to remove all my remaining teeth due to a medication I was on for 6 months that caused my teeth to become brittle and break at the gum line. I did not have one bruise, or even the slightest swelling. He is THAT GENTLE and is truly exceptional in his technique. I will always recommend this wonderful amazing dental group. I was a mess emotionally and physically as I was dealing with infection and teeth broken. They were kind, compassionate, listened and gave me hope and the best dental experience I have ever had. I am so very thankful to Dr B and the incredible group of professionals he has supporting him in the office! You will be so relieved you have finally found your forever dentist! Just like I am

I've been coming to Biltmore Commons Dental for a couple of years now, and I've always had issues…read morewith porous enamel. It had been bothering me quite a bit, but Dr. Sadowski took such great care of me! We decided to place composite in the affected area to help prevent future staining, and I couldn't be happier with the results. I'm truly impressed with how everything turned out--such a noticeable difference. Highly recommend--one very happy patient!

Biltmore Commons has asked me to leave a review. I cannot in good faith say anything nice about…read morethis place. I am new to the area and was recommended to this practice. My old practice was a single dentist, a few dental assistants and a receptionist. You spend your entire visit with the dentist and he provides you an honest summary of your visit. The total visit is under a half hour. Biltmore Commons has 6 Dentists and at least that many dental hygienist and more dental assistants and receptionists. You spend the majority of your visit with your hygienist and about 2 minutes with the dentist. Because there is so much overhead you get a Spirit Airlines experience where you are constantly getting upsold nonsense. The hygienists are more like used car salesmen than people who clean your teeth. I have been to this place twice and they have tried selling me laser treatment ($100) night guards ($800), Invisilign, a Waterpick ($120), an additional cleaning, and they were going to try to sell me an electric toothbrush if I didn't already have one. The hygienists don't give up the entire visit until you say yes to something. The dentist never says you need any of these things. I never went through with any of these scams. And I will not be going to Biltmore Commons ever again. My first visit was 2 hours (with x-rays) and my second was almost an hour (without x-rays). I have a life and my time is not valued. My recommendation is to find a dentist with less overhead where they can pay for their practice with just regular dental work and not ancillary products.