Dr Carlson has been my PCP for over 6 years and I just love her. Her staff is so nice and…read moreefficient. Dr Carlson takes a very personal approach with her care, where she almost feels like a family member because she wants to know about how you feel and what you've been up to since she saw you last to ensure she can offer real advice that will apply to you, not a textbook stock response. She really listens when you're describing symptoms or ailments and takes notes in your chart as you converse. She offers options, never hesitates to suggests further testing yet doesn't order unnecessary labs or tests either. If your schedule is flexible, you can often get a same or next day appt. To give you an idea of how wonderful she is, I drive 30+ miles to see her and there are plenty of options much closer to home.

Dr. Carlson is an excellent primary care physician who I have been with for years. She obviously…read morecares and is very knowledgeable. Her office staff is awesome and friendly. I couldn't ask for more from a doctor. She feels like family to me.

I had a very disappointing experience with Dr. Larry Wainschel and his office…read more I first saw Dr. Wainschel in the ER in November 2025 regarding a tumor on my spine. He ultimately determined that the surgery was beyond his expertise, and I had to undergo the operation at California Pacific Medical Center instead. Because his office is closer to where I live, I decided to continue follow-up care with him afterward. During my very first office appointment, Dr. Wainschel also asked me several personal questions that made me uncomfortable and felt unrelated to my medical care. That immediately gave me concerns about professionalism and patient comfort. During later appointments, I repeatedly explained that I had lost sensation in my feet due to nerve damage. I made it very clear that I was concerned about the possibility of permanent nerve damage if the issue was not properly evaluated and treated. Despite these concerns, I was scheduled for a follow-up three months later and only given an MRI for my upper back. My primary care doctor later ordered an MRI of my lower back, which showed: "L4-L5 by 5.0 mm. Suspicion for a 5.6 mm perineural cyst." This cyst can potentially affect nerves in the lower body and may contribute to worsening neurological symptoms. Treatments such as steroid injections can sometimes help, yet I struggled to get any urgency or follow-up from Dr. Wainschel's office. I contacted the office multiple times asking whether I needed an EMG test to determine if the cyst was contributing to my nerve damage. I was not asking for anything extreme -- I simply wanted a clear yes or no answer and proper evaluation. My concerns were not treated as a priority, and I could not get a direct response from the office manager, Theresa. Meanwhile, I continue to have significant numbness and loss of sensation in my feet while waiting weeks for another appointment. My biggest issues were the lack of communication, lack of urgency, feeling dismissed while dealing with potentially permanent neurological symptoms, and being made uncomfortable during my care.

Dr Larry Wainschel correctly diagnosed the herniated disc that had caused me months of miserable…read moresciatica that had practically taken over the quality of my life, and performed the microdistectomy that now allows me to walk pain-free and enjoy a more positive outlook on life. He also has excellent bedside manners and made me feel that I am a person and not just a disease. LL

Dr. Paul sees several members of our family from ages 25 to 90. All of us love her manner and her…read morededication to helping us be as healthy as possible. One thing I especially love about her office is how prompt they are and how careful they are to follow up with any problems.

Not sure that the other reviewer has got the right Dr. Paul...I have been seeing both Dr. Paul and…read moreNP Loudermilk for more than 10 years. I was recommended by several co-workers who couldn't say enough good things about her practice. Unlike other doctors I have been to, I have never felt rushed or as though my concerns were not attentively acknowledged. I recently had a severe nerve damage issue and a heart issue that required repeated visits and neurologist/cardiologist referrals and Dr. Paul, NP Loudermilk, and their wonderful staff went out of their way to work with me, both making sure I got the care I needed as quickly as possible and that my referrals and procedures were covered by my insurance. The staff does document everything about your visit on a portal you can access to get all your medical information, while you are in the room. Personally, I don't take that as not listening...I see it as something beneficial to me later. It is usually very difficult to start as a new patient there...for good reason. Both of these ladies really know their stuff! They have at lot long term customers. I wouldn't go anywhere else.

Dr Peterson is a wonderful Doctor and has been our trusted family GP for over 30 years. Such a…read moregreat man! I've been a patient of his wife's/PAC for the past 25 years and love her so much. She is such a thoughtful listener and so empathetic. I trust her completely.

Someone I know has been going to this Dr. For over 25 years without having been sick. Once she fell…read moreill the doctor and his staff had no time for her or her complaints.

I was a patient of Dr Bishop for years. He is the best doctor I ever had. Always on time, cares…read moreabout his patients. Fantastic and smart doctor. It so sad that we lost him. I have followed up with Stuart Misheloff, who is a PA. Stuart is tops in his field too.

Terrible customer service. I called to ask for some assistance on a billing issue, I was charged…read moretwice for an appointment I went to. I was told I could talk to the manager Aaron. When I spoke with her on the phone she seemed very annoyed that I called. She was very rude. She told me not to call back that she wasn't going to waste her time and that I need to figure it out myself! I don't understand how she act like this with returning customers and still be employed by this company. I will not be going back There are much nicer places to go in Chico. I'd look elsewhere.

I have had very careful lab work to test my health with very positive results. This perfectionism…read moremeans I do not have a delay in recognizing a health issue.

I have been going to Ava SchmidtNP since their opening. She has a kind demeanor and always takes…read moreher time assess my needs and listens carefully. I highly recommend her as she watches out for me, making referrals when needed. I have never felt rushed and all of my needs have been met.

Best Neurologist and the staff. They take care of their patients and Dr Singh is the most soft…read morespoken and understanding doctor I have. Stop slandering doctors name and go to Sacramento if you dont like the care here in Chico. All these patients who complain are the ones who did not get their way and now its every one else fault. Thank you for your care and your compassion Dr Singh and Staff.

Just a heads up...if you don't send in your paperwork by the designated date they will cancel your…read moreappt. No excuses.....I was out of state...while I was away I got the call saying they will cancel appt. I said I would be back for my appt.....no paper work by designated date no appt. When I got home they told me they wouldn't even reschedule appt until I sent in paper work. The woman gave me big superior attitude both times...wouldn't listen to what I wanted to say...wouldn't reschedule...I think I'll get my Dr. To refer me somewhere else.

I'm thankful for Dr. Fritzler and his amazing staff. During a very difficult time, they were…read moreprofessional and kind. Dr. Fritzler had the best bedside manners of any doctor I've had over my care. He truly cared and was very attentive during the whole process. I never again want to go through the trauma of my situation, but if I had to, I would choose Dr. Fritzler all over again.