I would NOT recommend this place for donating plasma! If you like your arm being bruised from…read moreinadequate training then this is your place. The so-called techs that do this obviously are clueless. How they ever passed their initial training or whatever they do to get certified is the most ridiculous thing I've ever seen. This place needs to be shut down ASAP!

their machines are a piece of shit. And most the women there do a piss poor job of trying do…read moreresolve the issue of any matter. They have the worst customer service of any plasma facility I've been to. You can tell that the women there hate to do their job. when your machine is green and ready, a lot of the women will have a full on conversation while you're finish and ready to go. The women are more concerned with gossiping than doing their job. they really need to be trained on good customer service and how to interact with people in dealing with issues that they're not accustomed to. Today a white girl actually sat a person before me because she was too busy chatting with the guy and didn't care I was in line first. That place is trash because of the lack of focus and care they have for us. I went to try in help but I won't be going back anytime soon

Shout out to Larry the phlebotomist. I regularly donate, and appreciate someone who gets it on the…read morefirst try, and I am not left with a bruise. I made my appointment online, got my questionnaire in an email, so by the time I showed up, we were all ready to rock and roll. I was the only one donating at the time (this locations is not nearly as busy as the Arlington locstion) and walked right into the prep room. My vitals were taken, and I was introduced to Larry. I was in and out in 30 minutes. Easy peasy.

The employees make you feel super comfortable here and I have not scared from donatingread more

I came yesterday Sunday February the 15th. Had a appointment. Waited a hour just for the front…read moregirl to tell me that i cant make a donations cause I have tattoos. Never heard of this. Ive given blood plenty of times. Then she tried to tell me i need 2 inches of visible skin on my arms. Never heard of that either. The policy states that you have to wait 4 months after getting a tattoo to come back and donate. No where does it say anything about not being able to donate with tattoos in your policy. Im frustrated cause your people wasted my time and they dont even know their own policy. My tattoos are 20 years old. arlington location...

Thinking about donating? Think twice with this place. My first time donating the staff completely…read morescrewed up and stuck the needle too deep into my arm, then a literal teenager in a white coat came up and pulled the needle halfway out of my arm. This resulted in the needle shooting out of my arm and blood started running down my arm. I started feeling nauseated from the blood loss, so they called a nurse and this lady looked like she hated her job, like it was a chore to come out of her office to help. She did stick me right the first time though and hooked an IV into my other arm to pump me with saline because of the blood loss. This resulted in me feeling extremely cold to the point of shivering uncontrollably and it felt like I was being exerimented on like a guinea pig. I had to go see the nurse and wait half and hour to stabilize. The girl who helped me told me she "wants to quit" and that "she hates it" The first girl who initially stuck the needle in my arm was chewing gum, and I asked her if she went to medical school for this and she told me "no, they train you here" which explains why the staff are so useless. They're literally kids who don't know what they're doing, entrusted with sticking needles into your arms and playing with your blood. Today I scheduled my second appointment (after the disgusting bruise finally healed from my first visit) which took 3 weeks. Everything was fine until I got sat in the chair, an incompetent, air headed blonde girl just stood around chatting with the homeless looking guy next to me with a bubbly attitude all while ignoring me, I started getting frustrated because she was tending to other people all while ignoring me even though she called me over to sit down. In retrospect I think she wanted to avoid sticking a needle in me because she didn't trust herself to do it. Which is alarming enough but then some black kid wearing a HOODIE over his head with a lab coat slapped on top came over. I already had a bad feeling about this kid because i sensed the lack of professionalism from the start. Sure enough, he didn't even get my veins bulging enough before he went to sticking the needle in. He basically just guessed where my vein was, and it HURT even more so than any other time I've ever been stuck with a needle. He asked "do you feel any pain?" YES. Then he started to move the needle around in my arm, pulling it back and forth in and out of the hole. I was not going to let this idiot continue so I asked him to take the needle out. He looked puzzled, and said "well you aren't getting the donation then" to which I replied "yeah I'm not donating today" He seemed insulted by this, he should be glad I didn't make a scene and tell him that he sucks and to get someone else but sadly, there is no one else. All of the kids on the floor suck balls. The nurses are the only ones who can stick you right and you'll have a miniscule chance of complications. These idiots on the donation floor though? None of them look competent or professional and they all seem to be community college kids who just got the job. This is only a job to them. You'll have to sit there and wait while they chat with eachother in front of you, trying to work out when their next break will be because they can't stand working and would rather be in the back somewhere hiding away doing nothing. Absolutely awful incompetent, brainless staff. The patients here range from regular people who look gullible, poor people down on their luck, obvious drug addicts or just trashy people. Alot of black people and the whole vibe is just desperate and gross. I could use an extra $100 but my god if it wasn't such a pain in the a*s to do this it would be fine. Somehow every time I come here I regret scheduling an appointment. This place lacks professionalism, reeks of low quality, unmotivated staff who look at you with disdain and it's a poor experience from start to finish.

I use to donate blood very often and I use to go to the north Arlington location before they moved…read moreso this is technically the closer location to me now. Just like the other locations you are encouraged to make an appointment and check in ahead of time for faster processing. The staff here was great, the lady drawing my blood could not get the needle in my vein the first time so they took it out completely to prevent my arm from bruising. I really appreciate that because there have been times where I have gone to donate blood and the person has a big ego and goes 'no i can find your vein no problem' then they continue to move the needle around and keep poking me till I bruise. "oH IdOnT kNoW wHy YoUr VeIn Is HiDiNg" omg please stop lol. Is not my vein is you my dude. Anyways, love the snack cantina. Plenty of drinks and snacks and plenty of space to sit and chill after donating.

I really like this location. I make my appointments online, they are always quick to get me in, and…read moreI have had nothing but pleasant experiences with the employees there. I donate regularly and have been told my veins are ornery. The folks they have working here never seem to have a problem and RARELY do I have any hint of a bruise. The facility is clean, they either have good music or a movie playing, and they always have nutter butters. I can't complain.

coming in today, from what i read and how i was treated at BioLife , Id rather come over here and…read moredonate.

I want to thank the whole Grifols/Biomat team. I had a small issue with my new donor compensation…read moreand it was immediately resolved by management Mr. Angel and Ms. Eve. I was impressed on how quickly and professional I was compensated. I also brought a friend and received a referral bonus that was a big help for me and my family. If you're looking for a place to donate that treats you like family and gets your donation process done in a very reasonable time and manner I suggest Grifols on Cooper and Park Row in Arlington Texas. the whole team is amazing, Keep up the good work guys and thanks again for all your help.

Mckinney location has so many discrepancies in their testing equipment it's ridiculous. There…read morescales are off by about 7-8 pounds compared to my doctors scales and the "testers" and/or equipment is off. Don't waste your time. They also are the lowest paying plasma company. Try Bio Plasma in Plano.

New donor. Waited 2 1/2 hrs (not complaining about wait time), finally made it to the so-called…read morenurse, and she says I can't donate because I ate "the wrong food ". This is BS! 1/3 of the people in there looked like they were on drugs or drunk, but they wouldn't let me, who is perfectly healthy. Make it make sense.

Very skilled at the phlebotomist level. I've donated for a decade at different plasma donation…read moreproviders and CSL is the most proficient. Screening intake is private and expedient. Recommended.

Long wait but lot of $ per hour. Never messed up my stick and kind. Some locations are worse than…read moreothers but all the employees are 100%

Making an appointment and checking in with Crystal was fast & easy. The staff provided water and…read moresnacks for patients. Brittany assisted and checked on me during the entire process. My overall experience was a great one! When I donate again, I will choose this location. Staff members are professional and the facility is very peaceful.

Great people doing a great thing…read more This is the new/old location. This was the original site of Carter for many years and they decided to tear down the old bldg and rebuild a new state-of-the-art bldg in its place. These people really take care of you while taking care of our community. Everyone go and donate at the center of your choice. It's worth the pain of a stick in the arm and a half hour of your time - plus you get a stylish t-shirt for your trouble.

Today at Octapharma plasma it was a good day but its not…read morelike this ALWAYS! Howard Hewett was great today as well at the front office and he knows who I am talking about so leave the specs of grey hair alone, because it looks good on you. Right now No need for the hair dye in jet black - JUST FOR MEN!

The people are prejudice against people with disabilities and the elderly. So if you have mobility…read moreissues, go there because they don't care.