I have had my car and 2 of my motorcycles painted here. This is probably the only body shop i have…read morebeen to that actually cares about my time and well being of my vehicles. Great guy and amazing customer service! I will never go anywhere else!

They Blamed The Rain & Wet Paint For Their Terrible Work…read more Update April 2019. They are now blaming wet roads for the terrible paint job. When #1. Why would they call me and tell me the truck is ready if it couldn't be driven on wet roads. And or. If they paint was still wet? (was I supposed to put my truck in a box and carry it home?) #2. It was minus 8 and overcast the day it was picked up. #3. It was taken back to be corrected since the first day it was picked up. No mention of this excuse before. A l lawyer has been contacted. This company and location are a joke. The area supervisor (Clint) also lied to our insurance company. (wet roads were to blame etc) *AVOID* *AVOID* Not sure how this place received such good reviews. It's likely from people who show up and just want a vehicle fixed. When it's done. They take off and don't care. Or don't inspect the work. Unfortunately. That's not my parents. They baby and are meticulous with their vehicles. Not sure who they have there doing the paint. But they should pick another profession. The truck in question was 6 months old. $60,000 truck. A retirement gift to themselves. Collision was not their fault and their insurance basically said they had to take it there. Likely because it was the cheapest. The actual color matches OK. But the texture and peel are horrendous (the day it was to be picked up it looked like a child did the work as there were runs, lines and imperfections everywhere. They had to take it back in to fix it before they left the first time. That was all that could be seen in that cold overcast day. So who inspected the work before calling them to say it was ready? I'd say no one). The next day. When. The sun came out. Revealed all. There's dry patches. Patches with little peel and places that are dull and lips where they used tape. They took obvious shortcuts wherever they could when doing this job. Even the district manager agreed. But even he. With a few places pointed out to him. Said. "he was OK with that". Well. Its not his truck or his money. So who cares if it's acceptable to him? Anyways, the truck was taken back in again a few weeks later to have some sections redone. However it still isn't done right. The texture and peel are still off significantly. Especially when you look at the factory paint on the other side of the truck. Front door still isn't lined up right and the door badges are even off a bit etc. There's also several small indentations in the paint in places and rough bubbles. Owners are friendly enough. But the people doing the work there do not take pride in their work or just don't care (if I owned a body shop and the guys I had working there were doing work like that they'd be gone). My parents will never look at their new truck the same. I've even heard them say they wish someone would side swipe it in a parking lot so they could have it redone elsewhere correctly. It's a shame their retirement gift. A truck that meant so much to them after working for 40 years . Now doesn't. To me. When the district manager says "we aren't robots so it's never going to look as good as factory" tells me a lot. It says if you want your vehicle to look like it's supposed to. Don't bring it here... Might be a good place to get a bumper painted. Or a wheel barrow. But other than that. Don't go to a Carstar. Avoid. My heart breaks for them. As I don't like seeing bad things happen to good people. Especially my parents. I'll NEVER have anything of mine done at any location. And I'll be sure to spread the word. All in all. It's some of the worst work I've ever seen and if it were my truck. I'd have my lawyer on IT! *Avoid* *Avoid*

From the owner: CARSTAR is North America's largest franchise network of independently owned and operated collision…read morerepair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

John was knowledgeable and friendly, does excellent work, takes the time to make you feel extra…read morespecial, cleaned my windows vacuumed out my car, explained everything. He did an amazing job and would Highly recommend.

Brakes gave out late Friday night and drove into Hub. They were working late and agreed to see me…read moreearly Saturday morning. James arrived on time and assessed the problem instantly. Got parts right away and cleaned up much rust. Really impressed with professionalism. James explained every aspect of the repair and underbilled his time. He test drove the car and gave me the old parts. I strongly recommend this centre and would take all my business there if I lived in or near Truro. Being out of province, I did not expect this top notch service. Surprised and very appreciative. Many thanks to James and Martin. Lucky are the customers who can access this centre.

From the owner: Hub Tune Up and Repair Center and Ellis Import Service, have teamed up and now we have technicians…read morespecializing in domestic, european and Asian vehicles. We have the latest in diagnostic technology, and all the proper equipment to service all.makes and models. We do air conditioning, suspension, regular maintenance, provincial Inspections, brakes, diagnostics and more.